Facilities and food are excellent. The service however, especially the staff at the hotel restaurant, are not so friendly, and sort of less than the standard to expect from such a 4-star-hotel.
The deluxe room is on the 2nd floor of a house-like building in a cluster with regular stairs. I got the room at the very end, no. 256. Coming home at night is very dark and a bit scary because there are many big trees and the lighting is not bright enough. There is no glass partition next to the bath up so when you take a shower, the water can spread and hit the towel and the floor gets wet everywhere
Booked because of their hot water pool. But it only warm during weekend. But their pools are good, there are three pools with depth 1.4m, 0.6m and 0.8 m.
Rooms are spacious. We booked 3 rooms, two others connecting and children love it.
The only let down is the breakfast selection, not too many choices. Standard staples of hotel buffet. Bit expect more of their speciality selections.
Friendly service, free midnight snacks... It was my birthday, the staff sent me SURPRISE and collectively sent blessings, singing birthday songs🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹 .
Environment: Next to the mosque, the prayer sounds are very...
Breakfast: American style, not many varieties, medium rating...
Helpful staff from lobby, housekeeping, all the way to basement parking.
My wife left her diamond ring on the table during check out and the hotel staff made prompt effort to safe the item, notified me, and had it ready when I picked it up. Thank you very much, it is not so much about the price of the ring, but it is about the memory of our wedding anniversaries.
The location is good, the room is very comfortable, the breakfast is plentiful and delicious, the service is also excellent, check in is relatively fast, there is a dispenser near the lift so it's nice to be able to refill drinking water, the swimming pool is really nice, next time I will definitely stay here again
Perfect for families — the room is spacious and clean, ideal for bringing a baby. The service is also great, even when we requested additional cleaning after our baby's complementary food (MPASI) got messy and spilled on the floor. The price is also quite satisfying. Keep up the good work!
Great
109 reviews
9.3/10
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7.9/10
Good
GGuest UserKamar bagus dan luas, ac dingin, staff ramah, city view cakep.
Sayang nya curtain room kurang bagus perlu di ganti.
Air panas kurang.
Tp utk overall good sih .
JJimmy Setiawan qiuqiuThe location is good, the room is very comfortable, the breakfast is plentiful and delicious, the service is also excellent, check in is relatively fast, there is a dispenser near the lift so it's nice to be able to refill drinking water, the swimming pool is really nice, next time I will definitely stay here again
AAnonymous UserThe hotel is good, the facilities are complete, only parking is lacking, especially for motorbikes. Yesterday I was staying on a motorbike, it was raining at night, my helmet was all wet. Maybe that's the suggestion
MMutiaraActually the hotel is good, only get a bad experience for the first time staying here, I ordered a romantic dinner directly to this hotel cp, I made sure it was private and didn't share with others. But the reality is ZONK. On the day of H, I checked in, I didn't know if there was a single organ, I wanted to sing near the pool. I was told how many hours have been. Seriously, I have paid expensive and I was in a hurry, where many people were lined up, the gifts were also as good as it was just a day, even though I booked the dinner Romantic DR VERY DAY. Not bad, the price is 1jt, but if the waiter is so 😥 starts at 19.00 - 21.00 he said, but the tb is being rushed at 17.00-19.00 hadeh. If I didn't say I wouldn't accept it, I would have dinner at 17.00 pdhl before saying 19.00 . But besides that, it's okay, fortunately it sells a sea view. Please improve the service yes. I'm just disappointed that I should have a romantic momment dinner, even a place to be a crowded, and many people passing by when I want to take pictures. The dinner was only 1 hour and even asked to be brought to the room for the rest. It's a pity if you have to pay 1 jt so
GGuest UserThe staff's friendliness saved the day, for them, Everyone from security, front desk, wait staff - was warm and welcoming. Some even had the sincerest SMILE I have ever seen. 👍👍
Several areas of concerns are, however :
- The Housekeeping staff who was in charge of my floor, had a seriiously BAD BODY ODOUR problem: ome that would stay and linger in the room and even in the corridor.
- The food served during Breakfast was varied enough. However, the quality needs major improvement. For example, the CEREAL that I had was the most artificial tasting cereal ever! It was actually quite disgusting. And the service in the PADI Restaurant can be improved, for example: No one cared enough to EMPTY THE ASH TRAYS in the smoking area; also, quite a few times, NO STAFF was seen on the fooors, it seemed as if they were ”gathering” somewhere that would not be visible by the guests on purpose!
- The Saftey Deposit Box was not working properly and needed fixing. Someone from ROOMS Dept or ENGINEERING Dept should regularly check every room periodically, without fail!
- Last but not least, the pillow in my room smelled like something rotten / a dead rat. Very disgusting
That's all i can think of right now.
Thx,
🙏!
LL. MikeThe breakfast is horrible, bland porridge, only lettuce for the salad, there's pasta but its macaroni covered in small red sauce with no taste, tables doesnt get cleaned properly, 2 people on the egg corner only serving egg with salt, no toppings, no veggies, just pure egg + salt, main course got no variation, noodle rice 1 type of veg, a fish, and chicken. To access the restaurant you need to go through the pool, cool way of thinking, not practical when theres a lot of children playing with the water, parents and nannys sitting on the side.
Bbayu soenarsanaNot many hotels offer facilities for families, especially with children, and The Wujil Hotel is one of them. Excellent! Keep it up! From the pool to the mini zoo, and even affordable electric bike rentals – all great. However, it's a pity that the kids' club's advertised opening time is 9 AM, yet it actually opens at 11 AM. This seems to be due to staff shortages. Overall, it's good! Well done, The Wujil!
TTimentoDiverI recently had the pleasure of staying at Luminor Hotel Purwokerto during my trip to Indonesia, and it exceeded all my expectations. The hotel's prime location near Purwokerto Train Station and Alun alun made exploring the area effortless. The impeccable cleanliness throughout the hotel showcased their commitment to hygiene. The staff were incredibly friendly, providing clear instructions and going above and beyond to assist with any queries. The value for money was outstanding, considering the luxurious facilities provided, including a well-equipped gym. Although the swimming pool was under renovation, the other amenities more than made up for it. The highlight of my stay was the delicious breakfast spread, offering both traditional and western cuisine, complete with a chocolate fountain and ice cream. Overall, Luminor Hotel Purwokerto impressed me with its good location, well-maintained facilities, cleanliness, and thoughtful services like the free shuttle to the train station. I highly recommend it to anyone visiting Purwokerto.
JJayoung Lu (Michael)1. One of most famous fine-dining steakhouse-Bowery, cafe-Eastman and nightclub-Sixsense are right across from the hotel. All of them are within walking distance which is very convenient.
2. I lost my red T-shirt in the room. They kept it well and when I contacted their WA, the staff was very polite and helpful!!
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