4-Star Hotels in West Bengal, India

*Review: One-Night Stay at Kenilworth Hotel, Kolkata* I recently stayed for one night at the Kenilworth Hotel in Kolkata and would rate my overall experience as a 6 out of 10. The hotel has a lot going for it, especially in terms of its location and general ambiance, but there are also a few aspects that could use improvement. To begin with the positives, the hotel is situated in a very convenient and well-connected area. Being close to central Kolkata, it’s easy to access various parts of the city, whether for business or leisure. The immediate surroundings are pleasant and relatively peaceful, which added to the comfort of the stay. The room provided was decent—clean, well-organized, and equipped with the expected amenities for a four-star property. The bed was comfortable, and the room had adequate lighting and storage space. The bathroom was functional and clean, although not particularly luxurious. In terms of comfort and upkeep, the room met my expectations. One feature I particularly appreciated was the hotel’s gym facility. It was clean, well-maintained, and had a decent range of equipment for a quick workout. For a short stay, it was more than sufficient and a welcome amenity for anyone looking to stay active while traveling. However, one significant downside was the dining experience. The biggest letdown was the limited food choices, especially in the set dinner menu. While the staff were polite and the service was timely, the menu lacked variety and felt quite restrictive. For a property of this category, I had expected a broader range of options, including some regional or seasonal specials. The lack of flexibility and limited appeal of the dinner options certainly took away from an otherwise comfortable stay. It might not be a dealbreaker for everyone, but for those who enjoy exploring a hotel’s culinary offerings, this can be a sore point. The check-in and check-out processes were efficient, and the staff at the front desk were courteous and helpful. There was a general air of professionalism throughout the hotel staff, which contributed positively to the experience. In conclusion, Kenilworth Hotel offers a reliable and comfortable stay with the added benefit of a good location and useful amenities like the gym. However, the lackluster food options—especially in the set dinner menu—stand out as an area that needs improvement. With a little more attention to dining and guest preferences, the hotel could elevate its overall appeal. For now, I would consider it a decent option for short stays, especially if dining isn’t your top priority.

I stayed at this hotel with my friends and booked a separate room for myself. The hotel kindly arranged a room for me on the sixth floor with an amazing view of the city of Kolkata. The front desk staff were extremely helpful and polite, especially the gentleman with glasses at the check-in counter, who always fulfilled my requests and addressed any complaints promptly. They even allowed us a late check-out because our flight was delayed, which I truly appreciated. My room was spacious, clean, and well-maintained. The amenities provided were of high quality. The housekeeping staff were polite and clearly took pride in their work. The security staff at the main entrance were also very courteous and always ready to help — whether it was providing small change for delivery drivers or Uber payments. Special thanks to Raghunath, one of the security team, who helped us load over 60 kilograms of luggage into our Uber when we were heading to the airport. Overall, my experience was exceptional. The kindness, professionalism, and attentiveness of the staff truly stood out. I would highly recommend this hotel to my friends and colleagues visiting Kolkata.

Hospitality was excellent. All the staff were very courteous, which is really commendable as now a days hotel staff are usually found to be inefficient.

Located at a very busy area, where the bustling streets are lined with clothing vendors. Was upgraded to a huge 2 room suite. However, it was next to the meeting rooms where there were a dozen seated students awaiting their interviews for all the 4 days I was there. Getting to my room meant having to walk past a row of seated students.  Although the room was clean, the shower cubicle was not. The edges were filled with black mold.  The staff were helpful and friendly.  Overall, I did enjoy my stay.

The staff forgets sometimes for what they have asked the client to hold on. Happened with me, whereas I was asked to wait during check-in and later the same person asked me why I was waiting.

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As a touring musician, I have stayed at upscale hotels worldwide, and this might be my favorite ANYWHERE. VERY comfortable, quiet rooms. The facility is beautiful and welcoming inside and out with a sharp, modern design. I particularly enjoyed the rooftop pool/spa/gymnasium area -with the excellent view, this was a great place to start the morning! The restaurant and adjacent bar are very nice. Most importantly, every single person who works here, whether front desk staff, security, or ***agement, is OUTSTANDING. They take pride in their hotel and genuinely want you to enjoy your stay. The hotel is also in a beautiful neighborhood. I sincerely hope to come back!

Situated at centre place. Every type of shop available nearby. Stayed almost three days. Very homely environment. Best supprot recieved from saif. Rooms are clean & hygenic. Breakfast was good. Room service was also good. Kitchen was there. If anyone want to cook something then can cook. The best part was the hospitality & upto next level support recieved by divya malik. Recomended it.

I had been at this hotel earlier in the year & found it to be nice. However, this time round I found d the rooms a little disappointing. There was a mustiness about the place. The bathroom floor was slippery. They kept forgetting to give us our towels. We had to keep asking for them. Breakfast was also not very good this time round, limited choices & service was very slow. However, the front desk staff were good & helpful. Checkin was fast & we got our room fast. Hope they can improve their room cleanliness & housekeeping.

I stayed here for one night first time in Kolkata from Nepal heading to the Andaman Islands. I was greeted with lots of smiles, very friendly accommodating staff who helped me with everything I needed. I ate and drank at the bar. Everything was delicious. The room was very comfortable stocked with everything you need. Great view of their beautiful pool. It was closed for maintenance so I couldn’t try it. They made me feel like family. I highly recommend this hotel when you want to stay close to the airport in Kolkata. Thank you for everything!