Chambre spacieuse et assez confortable même si nous avons dû réclamer des couvertures non fournies, pas de bouilloire. Les informations sur l'hôtel et ses équipements devraient etre mis à disposition des clients dans la chambre. Je devais appeler la réception mais aucun numéro affiché. Grosse déception pour l'accès au SPA devenu payant (les années précédentes le SPA était inclu) et cette info n'apparaît pas sur le site de l'hôtel. Et malheureusement, j'avais choisi cet hôtel pour profiter d'un moment bien-être entre amies. L'enregistrement des nouveaux arrivants est trop long ! Nous avons attendu 30 minutes (2 couples devant nous) pour passer à l'accueil. Malgré la propreté de l'établissement et le personnel accueillant, nous ne retourneront pas dans cet établissement qui demande à améliorer certains points négatifs (pas de toilettes au restaurant, il faut descendre au sous-sol...)
The hotel is beautiful, and the room was lovely, but the soundproofing is terrible. You can hear everything from the neighboring rooms as if they were in your own. No compensation was offered, and the 30€ per night for parking was only mentioned upon arrival. It's a shame because everything else was top-notch.
This hotel was supposed to be a 4-star, but when I got there, they said they upgraded me to their 5-star place because of some change in plans.
So, what I'm writing about is the 5-star hotel, and I'm totally grateful for the upgrade!
The hotel, even though it was old, was super clean and had awesome services like massages and personal stuff.
My room was pretty big, the bed was clean and comfy, and breakfast was amazing.
The only issue was they said there was private parking, but they just parked my car in the lot next door and charged me 30 euros for one night until morning. The parking fee wasn't mentioned anywhere.
Our vacation was simply fantastic! The staff were incredibly friendly and accommodating, which made our stay even more enjoyable. The rooms were spotlessly clean and comfortably furnished. The central location of the hotel was another plus point, as we could easily walk to many restaurants and private beaches. We are already looking forward to staying here again on our next vacation!
An excellent guesthouse with fantastic service. Communication with the owner via WeChat was superb; they were always available to answer any questions. When I checked out, I accidentally left some belongings behind and was rushing to catch my train. I thought it was too late to retrieve them, but the owner instantly replied, assuring me I could return, and even remotely unlocked the door for me.
The hotel is old and feels very similar to Italy. The sun is fading. The room is quite large. The breakfast is very simple. The view is nice. If you want to stay near the Cinque Terre, this hotel is highly recommended. The price/performance ratio is very high. You can stay there for less than 1,000 yuan.
close to the portal, need take taxi or bus to the train station. While I enjoy 20minutes walking through the main street to get there.
Great staff, checked in for me earlier than expected, because the room was ready. I appreciate that.
I paid in a good price for Clean and good amenities, very happy stay there.
If I'm going back to the city, I'm gonna stay with them again
The B&B can take a round-trip bus from the train station, basically synchronizing with the train time, otherwise you can also exercise and walk several steps, which can fully achieve the purpose of exercise. The owner of the homestay is very enthusiastic, the homestay has a garden yard, breakfast, chat is very pleasant
Son stato ospite 4 giorni prima di partire per Mallorca , e nonostante un piccolo disguido peraltro ( non dovuto allo staff ) devo dire mi son trovato molto bene . Il personale attento ai minimi dettagli , e alla cura del cliente , stanze moderne con aria condizionata , bollitore , smart tv e tanti altri servizi .
Terrazza panoramica fantastica , palestra e colazione degna di nota .
Che devo dire … mi son sentito proprio coccolato
Sicuramente tornerò a trovarvi !!
Grazie ancora per lo splendido soggiorno.
Hotel location is a little far from the train station but close to the commercial area. It is walkable to the mariner and good for visiting cinque terre.
Very Good
58 reviews
8.5/10
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SEK 1,694
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9,1/10
Great
GGuest UserThe appearance of the hotel was very good. The reception area was very clean and quiet. Each floor had an automatic air freshener which meant that the hotel smelt very good. The hotel room had a lovely big bed which was very comfortable. There was a fridge and kettle in the room.
The hotel was a twenty minute bus ride from the center of Genoa and once we had downloaded the app it was very easy to buy tickets. The number 1 bus is a couple of minutes walk from the hotel and the bus is every 11 minutes.
We discovered a lovely area to eat on the day we left. Leave the hotel and turn right. At the traffic lights turn right . After about three minutes you will find a shopping area with restaurants. We were short of time so went to Tumbler. The staff were very friendly and we had lovely panini.
On the negative side, we were woken at 6am with a male shouting very loudly in his room. Later that day, the man was shouting again. I went outside our room and the man was shouting very loudly at a lady in his room. There was a very clear domestic abuse situation with the man hitting the woman which I tried to stop and also contacted reception. Reception asked the lady if there was any problem and she said no so the receptionist left. I said to the receptionist that the man was being violent towards the woman and she said there was nothing they could do. I asked if they could put security on the floor in case anything further happened and she said no. I felt the receptionist could have done a lot more in this situation. I imagine that these situations do occur from time to time so the hotel should give staff guidance on the steps to take to safeguard clients.
I felt that the staff at the hotel were not very welcoming. I saw at least four receptionist and not one of them smiled or looked happy to be working. Any time I approached them for information they gave the information but without smiling and were very unenthusiastic..
I would stay at the hotel again as it is convenient for the airport and quieter than staying in the centre. It is also very clean and I got a good night's sleep.
Be aware, we booked a taxi from the airport which is 1.1 km away and we're charged 18,50 euros.
AAnonymous UserAn excellent guesthouse with fantastic service. Communication with the owner via WeChat was superb; they were always available to answer any questions. When I checked out, I accidentally left some belongings behind and was rushing to catch my train. I thought it was too late to retrieve them, but the owner instantly replied, assuring me I could return, and even remotely unlocked the door for me.
TTrip LOVERssThis is the best hotel I had ever stayed in Europe. It is an old historical building and all interiors had been renovated. The best part is they had kept a historical lift and overall interiors was beautifully arranged.
Location is 5-stars because this hotel is only 6 minutes walk to train station and 10 minutes to central area.
Amenities is also 5-stars because this hotel offers a FULL minibar of drinks including two bottles of water, two pop drinks, one bottle of juice and peanuts and they are all free of charge. Shampoo, conditioner, body lotion, soap and shower cap are fully provided.
Cleanliness is also 5-stars. We had messed up the room with two big full luggages of things and the housekeroinh had helped us to tuck in our two luggages under the window sill
Seevuxe is also 5-stars. We bought two bottles of wines and they provided us with wine glasses and cork with great service. Also it was our first time in Genova, the receptionist had detailedly explained which area we should go and how to go.
Overall, it is the best hotel i had stayed so far.
DDomantasOur vacation was simply fantastic! The staff were incredibly friendly and accommodating, which made our stay even more enjoyable. The rooms were spotlessly clean and comfortably furnished. The central location of the hotel was another plus point, as we could easily walk to many restaurants and private beaches. We are already looking forward to staying here again on our next vacation!
直直線拉升The worst Novotel I've ever stayed in, bar none. The space was acceptable and the service was enthusiastic, but the stains on the towels and sheets seemed to have never been changed. Since I was driving from southern Italy to southern France as a stopover, the location was very convenient for me, close to the highway exit.
RRagazziWe stayed at this beautiful hotel for the first time with our two children. We booked two rooms, both offering a stunning view of the sea. The atmosphere is charming and naturally elegant, enhanced by the historic character of the building. The staff was friendly and supportive throughout our stay. Breakfast was excellent, with a wide selection of both international and local options. The beach is just across the street, only a two-minute walk, which was perfect for us. We also appreciated the hotel’s convenient parking, located just outside the building. The swimming pool with its bar was a highlight—an ideal spot to relax and enjoy an aperitif before dinner. Overall, it was a wonderful experience that we would be happy to repeat in the future.
GGuest UserWe were freezing in our room air come did not work properly and only received a bed sheet on our bed!! Breakfast and coffee was the worst I had in years big shame for Italy!!! Would not recommend paying for it
GGuest UserThe hotel was excellent and in a great position in the town. The staff were excellent and very nice. The breakfast is a basic continental but it is very nice and the coffee was lovely. I would go back to this hotel again, no question. The spa swimming pool was cold and overall the spa wasn’t worth €18 each to go in but overall the hotel was superb. One thing the staff did do was cater for our need for having hot drinks in our room. No kettle provided but they were more than helpful in providing a tray and tea pots when needed. Gotta have our cup of tea in the morning. Thank you Hotel Europa!
AAnonymous UserSavona business is the first choice, it is already very good in this area, the hotel chain can be trusted, do not step on thunder. The service is very good, the front desk is very nice, there will be a restaurant around 5 pm. Breakfast is also in line with the hotel service level. It is very convenient to print the information and send an email. It is the central area of Savona Port, and there are various restaurants nearby, which is very convenient.
KKahanuiOur stay in this hotel was great with the warm welcome! The professionalism of the staff. Thank you also for the decoration that was done .. it was great. The breakfast very generous.
We will return.
We recommend this hotel +++
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