4-Star Hotels in Hokkaido, Japan

I'd call this unbeatable. First off, the front desk service was truly above and beyond my expectations. It was snowing heavily, and the bellhop was still waiting outside for guests to arrive, helping with luggage. The outdoor private onsen in the room was also exceptional; the view and atmosphere were incredible. The breakfast, with its unbeatable ocean view, topped it all off. I had a wonderful day in Hakodate!

房間超大，有室內浸浴，景觀一流，設施齊備，若住Executive Suit,可以免費享用lounge 內小食和飲品，酒也是無限飲用。自助餐食物美味，款式多。娛樂設施有驚喜，有乒乓球打，有夾公仔機，可以打機，是迷利版的Gigo。商店購物種類多，有好小朋友玩具賣。露天風呂看到雪山景，體驗到一邊浸温泉，一邊大風雪吹在面上。就算不是露天，室內的風呂也有好美的雪山景觀看。有穿梭巴士送到札幌，非常好。雖然房價不便宜，但物有所值。

The location is fantastic! You can access Tanukikoji shopping street directly from the back door, and it's a short walk to places like the prefectural office. The room was spacious, and the breakfast curry rice was delicious, especially with an onsen egg (mostly because Hokkaido rice is so good!). Coming back after a day out and having a soak in the large public bath on the top floor was incredibly relaxing.

I booked the hotel a few months ago so I could get a very good price for staying with OMO5. Very comfortable and energetic hotel, especially the common area was a place for relaxing and chill. They have a different set up during the day and at night. The highlight of this hotel is the free shuttle bus services, going around the city, and the paid shuttle service to go up the hill to see the sunset. You would be knowing how chaotic it could be up there so it’s good to have a shuttle bus bringing you up and down back to the hotel door. Also, the hotel offer free tours and I joined the free market walking tour and a bus tour to Onuma National Park. By staying one night, I could use the services before the check in and after the check out, so basically it covered 2 days activities when I was in Hakodate. it’s a super value offer, and I really feel this hotel group has thoughts from traveler’s perspective and try their best to give the best experience and to help reducing hassles for us. Definitely I will book with hotels under Hoshino Resort Group again. Thank you very much.

I absolutely love Hanabishi Hotel — I had the best 2-night stay here. The hotel is quiet with no large tour groups, and I really enjoyed the traditional feel and relaxing vibes. I tried all of their room types, and my favorite is the futon room with a private onsen. The futon is very comfortable, and the room itself is incredibly spacious. The staff are friendly and helpful, even assisting me with arranging taxi service. The location is convenient, only about a 10-minute drive from Hakodate Airport. I also loved both the breakfast buffet and the dinner set — they truly pampered me like I was the queen of the world. The public onsen is beautiful and huge. I will forever choose to stay here whenever I’m in the area.

Absolutely beautiful and distinctly Japanese. It's understated yet profound. You can just pull back the curtains and behold the Sea of Okhotsk, watching the drift ice float by as large snowflakes fall. Chatting aimlessly with friends here, I suddenly felt life had gained a richer, more fulfilling meaning. The staff were professional, and they even stored our luggage in advance so we could hike the Five Lakes. This will definitely be my top choice if I ever visit Eastern Hokkaido again!

This was the best hotel of our trip. From check-in to check-out, we felt the warmth and saw the smiles of the staff throughout. The included dinner was delicious and exquisite. The set breakfast was also pretty good. The hotel offers a variety of entertainment activities and facilities, so you won't get bored at all, and the environment is beautiful. The only downside is that the soundproofing isn't great; you can hear doors opening and closing from upstairs and next door.

Both the public areas and the room were impeccably clean, making for a very pleasant stay. The lobby and areas in front of the elevators had a subtle, comforting scent, creating a truly comfortable atmosphere. Having a convenience store and a drug store right across the street was incredibly handy. The staff were all very attentive and polite, which was much appreciated. This is definitely a hotel I'd want to stay at again.

The environment, views, and food were all incredible, absolutely fantastic! We chose a Japanese-style room with a private onsen, which was amazing. I had no desire to use the public baths at all; I went three times a day! Dinner: Seasonal Japanese kaiseki cuisine served with a stunning snowy view. This is undoubtedly the best exclusive choice.

Location of hotel is quite good. Need to walk 15 minutes from Hakodate Station. Hotel breakfast provided in Japanese restaurant is fantastically good. Rich variety of local Japanese food. Service provided by hotel was bad n needed to be improved: (1) Check in to hotel is strictly starts at 3pm, which is vy late. Most Japan hotel checks in at 2pm n allows earlier check in. Customers needed to wait n queue up in long line to check in. Hotel is not flexible n has no alternative plans to open up check in earlier even though long queues of people are waiting for 3pm. Long queue is blocking the hotel lobby reception too. Worst is that there are a few staffs sitting at reception counter not doing anything to accommodate to crowded waiting at counter. Vy poor service provided by hotel front office reception. (2) Same thing as waiting in long queue for daily breakfast. Waiting time is too long. Will need the staff to take one by one customer to respective table. There's only one staff taking charge. Will need to upgrade the service by adding one or two more staff to be on duty at the counter.