4-Star Hotels in Miyagi Prefecture, Japan

Everyone especially cleaning workers polite & helpful. Room small but locution great & toilet well equipped & clean. Lots of restaurants around. The local market nearby is a must-go. One minus though, counter staff can't easily understand our requests. Sendai is a great place but English is not a common tool for communication.

Hotel where you can watch the sunrise from bed. Around 4:30 AM, I went to the restroom and suddenly noticed a light shining through the window. I initially thought it was just the lights from a nearby building. However, the light started changing colors, and it was absolutely stunning – it turned out to be the sunrise! I quickly went back to bed, grabbed my phone, snapped a photo, and then took a short video. Afterward, I happily went back to sleep. For this three-night stay in Sendai, I booked a standard room at KOKO Hotel (Sendai Citizen's Park). The hotel's location is excellent, near Kotodai-Koen Station. It's about a 15-minute walk, passing Aoba-dori Station and Hirose-dori Station along the way. The room wasn't huge, but there was enough space between the two beds to open a suitcase. The bathroom was a standard modular unit, very neat and clean. My room number was 1018.

We booked a room on the 15th floor with a fantastic view. Both check-in and check-out were very smooth. The only thing to note is that you need to distinguish between the Main Building and the East Building. Although they belong to the same group, they are two separate hotels. We initially made a mistake and went to the Main Building. If you're planning to take the Shinkansen, this hotel would be the best choice.

We went to Sendai for last three years and we stayed at this hotel for at least three to five days. Nevertheless, no loyalty credit has been given. We booked a room at the last date we left Sendai (ie 2-3 Dec) and lastly we changed our mind to stay tat this hotel for two more days (ie 30 Nov to 2 Dec). When we asked if we could stay at the same room from 30 Nov to 3 Dec but not staying at the corner room, the hotel replied either we had to upgrade the room we booked for 30 Nov to 2 Dec by paying extra JPY4,000 or downgrade the room we booked on 2-3 Dec. 「No refund」was offered for any downgrading, thus we had no choice but paying extra JPY4,000. When entered into the room, we saw some rubbish on the floor, we went down to the reception immediately, in the lift, one of receptionists was with us, we intended to tell her about the cleanliness of the room but she didn’t make any response, seemed that it was none of her business. We showed the vedio regarding the rubbish to the receptionist and asked to change the room. He replied no available room for the change and no helper could help us to clean the room. At last, the receptionist came up and pick up the rubbish. No offer to clean up the room next day but sticking to the hotel’s rules to clean the room every three days. We were very unsatisfied with the hotel services and concerned about the cleanliness of the hotel.

We booked one room on the first day it seemed like a Japanese bathroom that the floor is wet Probably not renovated yet The next day we got the room with modern bathroom Our stay was pleasant the rooms were clean Thanks to google translate that even the front reception was not quite fluent in English we could communicate very well Very convenient location Right next to the main train station a lot of restaurants to choose from also next to the shopping mall There is a fish market nearby but most of the fish is for your own cooking Can not buy fresh sashimi there There is a seafood restaurant close to the market

Good location and comfort bed. It also has free snack, Mrs Elizabeth bananna cakes and many kinds of drink. Night soba is very tasty. I should stay again.

The room was quiet, clean, and looked very new. The front desk staff spoke fluent English and provided excellent service. The building's earthquake resistance is outstanding – early this morning, there was an M5.7 earthquake in Miyagi Prefecture (intensity 3), and I felt both the bed and the entire building shaking (O_O)! Despite that, it felt very secure! You can stay here with complete peace of mind! Complimentary toiletries are available on the 1st floor, along with tea and coffee sachets. On the 2nd floor, you'll find washing machines, dryers, a water dispenser, vending machines, and an ice maker. The room was quite spacious. Both the hairdryer and showerhead were high-end Refa brand, which was a pleasant and novel touch. Daily complimentary bottled water is also provided. No deposit was required, check-in was quick and convenient, and check-out was incredibly fast! Highly recommended!

Just a few minutes' walk from Hirose-dori subway station, the hotel's location is extremely convenient, surrounded by numerous dining options. Having a convenience store on the ground floor is also a reassuring plus. We stayed in a moderate non-smoking room for two. While the queen-sized bed was comfortable, it felt a bit cramped for two, though it would likely feel quite spacious for a solo traveler. The mattress firmness was just right, and the air purifier was a welcome amenity. The bath area was nicely separated from the toilet, preventing any concerns about water splashing out, and the rain shower was a pleasant feature. The front desk staff were friendly and left a positive impression. One minor point is that the air conditioning throughout the hotel, including the lobby and hallways, felt a bit too strong. The complimentary coffee service in the lobby was a nice touch, but it was a shame that it couldn't be taken back to the room. Overall, it's a clean hotel with excellent service, and we left feeling very satisfied.

Among all the hotels we stayed at during our Tohoku trip to Japan, Mitsui was the best value for money. For around 400 JPY, we got a twin room that was spacious enough, in a great neighborhood with all kinds of food and shops readily available. The top-floor onsen has both indoor and outdoor baths, and everything was clean and hygienic. This time, I used a voucher I bought during Ctrip's 11.11 sale and redeemed it. I'll definitely buy more if I get the chance in the future. Sendai has a special charm; you really need to spend a few more days to fully experience it.

The room is big enough to even change my suitcase from broken one to a new one. I like having bamboo baskets for me to carry thing to the onsen. It is very nice to have sauna, one indoor onsen, one outdoor onsen and a cold onsen. I was happy to have an ice-cream after onsen and can have a small bowl of ramen for free.