4-Star Hotels in Otago, New Zealand

The hotel staff were incredibly warm and provided excellent service. We arrived early, around noon, and they kindly allowed us to check in ahead of schedule. Seeing that we were elderly and didn't speak the local language, they thoughtfully printed out a hotel guide in Chinese and had a staff member escort us to our room (as the hotel is quite large). This made our check-in process so easy and we felt truly cared for. The hotel facilities are comprehensive, clean, and tidy. The location is also excellent, right by the lake, and transportation is convenient. We just took bus No. 1 from the airport, got off, and it was only about a hundred meters walk. The breakfast was good, and the restaurant had a particularly beautiful ambiance!

I booked this hotel because I had an early 7 AM flight. It's easily accessible from Queenstown via bus route 1, and bus route 3 takes you to a supermarket near the airport, which is super convenient. I had originally planned to walk to the airport (about a 20-minute walk), but I easily caught a taxi at 5 AM for 20 NZD. The front desk staff was very friendly and attentive, especially a lady with a French accent. The front desk closes after 8 PM, but you can self-check-in/out with a key card. The room itself was well-equipped, thoughtfully laid out, clean, and tidy, with kitchen facilities and a washing machine.

We stayed at this hotel apartment for three nights during our South Island road trip in Queenstown. The two-bedroom, two-living room lake-view apartment (with two separate bathrooms) was excellent! Make sure to choose a unit on the 4th or 5th floor, as the 3rd floor's lake view might be partially obstructed by other buildings. The kitchen is fully equipped (though you'll need to bring your own seasonings). On the evening of April 18th, we were able to see both the aurora and the Milky Way right from our room's balcony – no need to go out and brave the cold, which was absolutely amazing and so worth it! The hotel parking was also very convenient; we paid 45 NZD for three days. However, it might be inconvenient if you don't have a car, as the hotel is located in a lower area off the main road, and the front desk is a bit of a walk from the other two apartment buildings. It's about 2.5 kilometers from Queenstown center.

Amazing hotel. Good service and friendly staff members. Nice king bed and we had an extra sofa bed which is a bonus, it was set-up for free for us as my partner sleep snoring very loudly. The location is great and easy to find. The downgrade was the parking, there was no free parking as we had to pay $20 per 24hr. So we had to spent $60 just for parking, its ridiculous expensive. The hotel should've provide it free parking. But other than that the stayed was amazing. Had a great restaurant by the wharf and the food is amazing and bonus with an amazing views.

The place is spacious and the location is excellent. It is right next to the main road. After watching the little penguins, you can buy fast food nearby before returning to the hostel. The room is spacious and there are staff on duty at night. You can park at the door, which is very convenient

The hotel environment is very good. The boss lady is a Chinese sister. She is very nice and gave me milk. It is very quiet here and very close to the scenic area. There is a McDonald's and a gas station ten meters away. There is a fish and chips restaurant 100 meters away. It is also opened by Chinese people. It is delicious but not friendly. In short, the hotel is very clean and sanitary, with a good location, convenient and fast, and convenient parking.

This is my second time staying at this hotel. It's conveniently located within easy reach of Queenstown Airport, restaurants, and car rental agencies. The front desk team is warm and helpful. The bed linen is crisp and clean, and the room decor is pleasing. Towels were spotless, and the in-room laundry facilities (washer and dryer) along with the fully equipped kitchen make it an ideal choice for multi-night guests. The only minor drawback is that on-street parking can be scarce in the evening. Nevertheless, I am thoroughly satisfied with my overall experience.

The location is convenient, just a 6-minute drive to downtown Dunedin, and within 3 minutes there are various dining options. The Botanical Garden is right next door. The room was clean and a good size, though the closet in the loft was a bit small. Going downstairs to use the restroom at night was also a bit inconvenient. Furthermore, the loft doesn't have a stove for cooking, only a microwave, and there's no drying rack for dishes and cutlery. The best part is the free self-service washer and dryer, but they can't be used after 9:00 pm.

It's still almost a 20-minute walk from the city center. It's a two-bedroom apartment, costing 2000 yuan per night. The living room and one of the bedrooms face the lake, which is quite nice. It was relatively clean, and the bedding was very comfortable, so I slept soundly. Right outside is the pick-up point for fjord tours. The staff were indifferent and provided almost no service. The heating suddenly stopped working at night. When I called, they said someone would come within half an hour to an hour, but no one showed up all night.

Where do I start - from arriving until leaving we had the most amazing stay here. We had a family room which was so spacious - the beds were huge and it’s cosy! The blowout curtains had us sleeping in more than it should’ve 😆 We had breakfast with our stay and it did not dissapoint there was such a selection from savoury to sweet and more! Love it coffee and juices included just amazing The gym was so well equipped mlre than I’d expect so was pleasantly surprised and the equipment was all up to scratch and working smoothly The spa was beautiful 🤩 The sauna was also good but it wasn’t as hot as would usually expect It would be amazing if the bigger pool was heated so more ppl could enjoy swimming around together but it wasn’t like a cold plunge perfect for those who enjoy it after a sauna The location is beautiful right near town a little walk away and parking was well priced and easy enough to organise Thanks so much for having myself and my family It made our stay that much more memorable