I had a great experience at Scenic Hotel. During check-in, the male staff member was extremely friendly and helpful. He gave me lots of useful information about the area, including the best places to eat, where to park, and tips for seeing the penguins. His local knowledge really helped make our trip easier and more enjoyable.
The next morning, after coming back late from travelling, I asked the reception if I could check out 15–20 minutes later. The staff member on morning reception was very cool, understanding, and friendly. She happily allowed the late checkout with no issues at all.
Overall, both staff members provided excellent service, and I really appreciated their kindness and helpful attitude. Highly recommend this hotel for both comfort and outstanding customer service!
Queenstown is absolutely stunning, I was blown away when I landed! It's incredibly beautiful.
The hotel was undergoing renovations when I visited, and you need to book parking in advance, otherwise you won't be able to park in the hotel lot.
On our departure day, we went for breakfast and at 8:30 AM, they announced a power outage. We arrived at 8 AM, and a Southeast Asian male server told us all à la carte dishes couldn't be made, and we could only have salad and toast. I pointed out that we still had half an hour, and a white chef nearby confirmed he could make them. That's how we ended up getting breakfast. Thumbs down to that server.
Everything else was great. Truly beautiful.
Really enjoyed our stay here. The staff were lovely, right from reception, housekeeping to porters. As we had been travelling for a couple of weeks, having a laundry in the hotel was a lovely bonus. There were food places of all varieties within walking distance as well. Definitely recommend staying here
Very happy with our Accomodation at Aria on Bank Dunedin. The self contained unit for a couple was modern, very clean, fresh & well presented. Free (No fee) use of laundry ( washing machine & dryer) for all tenants to use.
Our room was missing a frying pan which i needed to cook. I contacted the front desk, the gentleman receptionist immediately ran & I mean ran to our unit to confirm it was missing & sure enough none to be located. He left & returned a couple mins later with a replacement frying pan & utensil. Outstanding service.
AAA+++ RATING for service & excellence.
Reached the motel in light snow, warmly welcomed by the staff who quickly recommended few places for us to visit during our short trip to Wanaka.
The room is very clean and warm. Spacious bathroom. Kitchen is well equipped.
We enjoyed the Netflix in our room at night when it was too cold to explore the town.
Location of the motel is close to town (driving to the town would be more convenient as the area is a bit hilly).
I've stayed in many hotels, and this one was definitely a highlight. I booked the Executive Suite and got room 506, which I was very pleased with. The room was spotless, all the facilities were brand new, and the bedding was super comfortable. The toiletries smelled absolutely amazing! We were two adults and one child, and the sofa bed in the room was already made up for us. Since it was Chinese New Year's Eve, and we were worried about not finding food, we pre-booked the hotel restaurant, and the food was pretty good too. Definitely worth a stay.
The front desk sister is very nice, smiles often on the face, and also helps to collect the leftovers! ! ! There is a Chinese lady at the gas station. The bath water is very big, and the sheets are especially like those used in 3-star hotels in China. Hahaha
Located around the city centre, with a lot of restaurants and shops just outside the hotel. Free parking for staying guest, guest can also use their washing machine. Room is clean and big, with free wifi access.
SierraMotel is a typical kiwi motel with all the amenities you need.
Nicely set back off the road so quiet and undisturbed. Obviously very popular with cyclists, fishermen and walkers, of whom there were plenty.
Over all the room was clean and the bed comfy
Short on tea bags and outside light stays on all night that needs a sensor light or a black out curtain on the door
Toilet seat is loose but everything was clean the service staff do a fantastic job thanks
Over all we gave it a 8 /10
Very Good
166 reviews
8.6/10
Price from
PKR 35,159
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8.4/10
Very Good
GGuest UserGreat location, just a short walk to the city center. The layout is a bit confusing, and there's paid parking available. The hotel is quite old, and there were a lot of small bugs by the lake.
GGuest UserNice location, near Queenstown Airport. Parking is available FOC on 1st come 1st served basis. Washing machine and dryer makes it easy to wash clothes after long day traveling
KKhoThe place is spacious and the location is excellent. It is right next to the main road. After watching the little penguins, you can buy fast food nearby before returning to the hostel. The room is spacious and there are staff on duty at night. You can park at the door, which is very convenient
HHuobatuThe hotel environment is particularly good, the proprietress is a Chinese sister, especially good, give me milk, it is very quiet, and very close to the scenic spot, there is a McDonald's and gas station ten meters away, there is a fish and chips 100 meters away, and the Chinese are also delicious but not friendly. In short, the hotel is very clean, the location is good, convenient and fast, parking is very convenient
이이진희We chose this hotel because we expected to enjoy its winery/food. Otherwise, we should have stayed in Queenstown with a lot of restaurants and pubs.
As we would arrive in the early evening, we put a note for our hope for experiencing their winery and food (or at least finger foods) when we booked the hotel, and received email that they cannot guarantee but will do their best to serve our need. Since then, no email was sent to us. When we arrived at the hotel around 6 pm, no one was in the information desk, so we had to go to the bistro to find out that they left the key in a safe box without any notice or sending us any email with its password. We had to wait a while for the bistro lady to make a phone call to whom it concerns, which was okay. Worse, we heard that their bistro was reserved for a group event so we could not use the facility at all. We had to drive 15 minutes to a nearby town and bought foods from a supermarket. I think the hotel should have notified us of impossibility of using their bistro/food service due to the group event and we have to prepare for our food. As I checked out, I left a note about the issues, and expected they would send me an email to express their sincere apology. Unfortunately nothing happened so far. Although I liked the room as well as the whole place very much, I think Kinross cottage needs professionalism to run their stay program. It could have been much nicer, memorable stay experience.
MMonica MartesanoThe view from our room was amazing. However, there was a beam in the room that obstructed the perfect shot, which made the pictures look annoying. The bed was quite dusty, with dust particles visible on the white linens. Additionally, the room was very small, and the online photos were misleading. The toilet was not clean, the room service only replaced the bath towels on the second day and did not perform basic dusting or vacuuming, which is expected in a hotel setting, not an Airbnb. Overall, the view was the only aspect that made our stay enjoyable.
AAnonymous UserThe facilities were new and great, and the sleep was comfortable, but there are a few things that need improvement:
1️⃣ The water temperature at night wasn't good.
2️⃣ The Wi-Fi kept disconnecting and I couldn't even connect to it.
Parking costs 20 NZD per day.
GGuest UserVery happy with our Accomodation at Aria on Bank Dunedin. The self contained unit for a couple was modern, very clean, fresh & well presented. Free (No fee) use of laundry ( washing machine & dryer) for all tenants to use.
Our room was missing a frying pan which i needed to cook. I contacted the front desk, the gentleman receptionist immediately ran & I mean ran to our unit to confirm it was missing & sure enough none to be located. He left & returned a couple mins later with a replacement frying pan & utensil. Outstanding service.
AAA+++ RATING for service & excellence.
GGuest UserThe room was spacious with unbeatable views. While you can't cook, there's a microwave and fridge, so you can heat up some food for breakfast. It faces the road, so it was a little noisy at night, but being a lake-view room, the sunset was absolutely beautiful!
AAnonymous UserThe front desk and staff were very polite. We arrived at the hotel at 12:30 PM after a layover from Auckland. Check-in time was 2 PM, but they gave us a room early. However, it was in the old building (I don't think it mentioned new/old rooms when booking), and the facilities were very dated. We later paid an extra NZD 40 to upgrade to a newly renovated room, which was instantly much more comfortable. The room wasn't huge, but the twin room was enough for a family of three. The hotel garden is beautiful, and from the balcony, you can see the lake and the lakeside promenade. The view is unbeatable, and the location is superb.
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