4-Star Hotels in Windward Islands, French Polynesia

Overall this was a very good hotel. We got a great rate through Trip.com for an ocean view room and the room faced both the pool and ocean. We went right after Christmas and although busy for the holiday etc. the resort itself did not feel as though it was at full capacity. We only stayed one night as we were leaving for Moorea the next morning (which in my opinion is a much nicer island) and only a quick 30 min fast ferry ride. The resort is very conveniently located across the street next to a large grocery store and small food court with great food and accessible through a 3-min walkway bridge from hotel (I only found out about this through TripAdvisor lol). Great way to save some money on meals and drinks etc. The hotel is a quick 10 min cab ride to the ferry in one direction and 15 min to the airport in the other direction. There really wasn’t anything wrong with the hotel other than that it was just basic. Updated rooms but nothing fancy and the only downside is that there isn’t anything to do on property etc. unlike some other resorts where you can actually paddle board, kayak, or snorkel on-site. Either way, the resort did its job, customer service was excellent, pool was a great size (substantial to swim in) and super clean, property was beautiful and clean in the lobby areas and we’d stay again in transit to the other islands.

It's a piece of paradise, unbelievable service, every person who works there is helpful, and willing to go above and beyond to ensure you feel at home .. definitely recommend staying there. You can snorkel right there - the bungalos are on the edge of a small coral riff

They charge for EVERYTHING. They even put a tip on my card for themselves without asking me. When asked, the restaurant lady apologized and asked for refund the money back to me. The ladies at the front desk are very aggressive especially the one without hair line. She was very very aggressive. She has no business working the front desk. I paid for dinner show with buffet but they sat me behind the pillars and I couldn’t even see the show. When I complained, they told me that the people upfront had made their reservation way in advance than me. Towards the end of the show, the moved me to another table by which it was already too late as the show was almost ending. The young man at the front desk was very welcoming. I truly disliked the service at this resort. The Paris lady at the spa was extremely nice and pleasant. The ladies at the boutique were a bit kind. Overall, it would have been a nice stay if they had taken the time to make my stay a bit nice. Do not go here if you are a black American. The women are aggressive towards us for no reason. That’s my observation.

The stay was very comfortable, the staff was very welcoming, and not far from the city, the breakfast was rich. It is also convenient to the surrounding attractions and the hotel can also park for free. It's relatively clean.

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