Hotel near Centrum,Warsaw100% of visitors choose this area
GGuest User2025.09.17
Always wonderful. Kind , cheerful, responsive and helpful front desk agents. This is not the case in many hotels. I stay here every time I am in Warsaw at least twice a year. My favorite! Chic decor, great restaurant food , elegant waiters.
Love YOU, Royal Tulip!
I originally booked a different hotel, but it was canceled due to renovations. Teip arranged a replacement hotel, which I was initially unsure about since I had no prior information. However, after checking in, I found it to be quite okay.
The hotel is conveniently located near tram line 9, which goes directly to the central station — very useful for getting around. The room was clean and of a decent size, though not very spacious. One downside is that there was no soundproofing — I could hear traffic noise, especially from trams and buses starting as early as 5 AM, which made it hard to sleep in.
I also had an issue with my flight ticket and needed to make phone calls within Poland. The hotel staff were very helpful and allowed me to use the phone without charging any extra fees. I really appreciated their support during that stressful time.
Hotel near Centrum,Warsaw100% of visitors choose this area
SSiew Khim2025.08.09
Take the train from Airport and arrive at Warszawa Śródmieście railway station, walk up the stairs and you see Polonia Palace hotel! We are so happy and in luck! We arrived at 9 am and the room is ready for us! This is record breaking check in time!
Room is perfect with a window view of Palace of culture and Science. Room is clean and very spacious! Breakfast is very good! Service is excellent! Will definitely recommend this hotel!
The staff were friendly and efficient. However, for the airport pickup service, I had to contact the hotel, and since I was using an e-SIM, I had difficulty making calls and needed help from people nearby. Being right next to the tram station was convenient for visiting tourist attractions, and the breakfast was delicious.
Hotel near Centrum,Warsaw100% of visitors choose this area
VVivian531152025.12.21
Excellent, very satisfied! Plus, the front desk staff can speak Chinese, which is a huge bonus. Overall, a fantastic experience, and the location is super convenient. The service and general vibe were top-notch. I'll definitely stay here again on my next visit.
Hotel near Centrum,Warsaw100% of visitors choose this area
GGuest User2026.02.26
This hotel is conveniently located near the center of Warsaw and close to the main train station, about a 900-meter walk upon arrival. It's situated right at a crossroads, and directly opposite is the iconic Palace of Culture and Science, a landmark from the Soviet era. The hotel has a restaurant on the ground floor and another downstairs; the ground floor dining area offers a better ambiance. Breakfast wasn't particularly extensive. The rooms are of standard size.
Pros: The hotel maintains an impressive level of cleanliness throughout its premises, making it a comfortable place to stay. Additionally, the restaurant offers delicious food with a good variety of options, ensuring a pleasant dining experience.
Free parking if you are lucky.
Cons: Unfortunately, the staff at the hotel are quite rude, which detracts significantly from the overall experience. The location is also somewhat inconvenient, as it is situated on the outskirts of the city.
However, it is a practical choice for those needing close proximity to the airport.
Hotel near Centrum,Warsaw100% of visitors choose this area
DDamian2024.09.11
Great hotel with nice clean rooms. Nice style and quiet. The bathroom is added into the room, so it is not the most spacious layout but still large enough for two people. The location is a bit on the side of the city centre, so it is a longer walk to pałac kultury or old town.
Everyone that worked here was super friendly and helpful, and the location was fantastic. 5 minutes from the airport and a short journey into the centre of Warsaw. The rooms were incredibly clean and large, with a small gym and sauna room that had a good amount of new equipment. Having a nice restaurant downstairs was also very convenient!
Very Good
46 reviews
8.8/10
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9.3/10
Great
Ggelatalon the first night of my stay, i was assigned a room designed for disabilities without any notice. since it was late and i was exhausted, i didn’t think much of it, but i noticed something felt off.
next evening, after taking a shower, i realized the entire bathroom was soaking wet and extremely slippery that i almost fell. then i was checking my booking receipt, i noticed the room i booked was supposed to have a different bathroom layout. when i raised this issue with the front desk, they admitted that due to overbooking on the first night, they had reassigned me to a room for disabilities without informing me.
this design is clearly unsafe for someone unfamiliar with it, and the hotel staff showed no sincerity in addressing the issue. what's worse, they didn't even offer an apology. instead, they simply asked me what I wanted. this is unacceptable—they failed to inform me of the room change on the first night and didn’t take responsibility when I brought it up.
eventually, after I insisted, they upgraded me to their best room and offered two days of complimentary breakfast. however, all of this only happened because i demanded it—the staff showed no initiative. they really need better training.
the first photo shows the fruit they sent as an apology. and the second, third photos shows the conditions of bathroom for disabilities.
第一晚入住時,已經很晚了,酒店人員在沒有通知我的情況下,給我安排了一間傷殘人士的房間。
由於太疲倦了,所以只是感覺房間怪怪的,但並沒察覺有什麼問題。直到第二天晚上,洗完澡之後,整個廁所也是濕的,我差一點就要滑倒。
再看看之前預訂時的收據,發現房間的廁所根本不應該是這個樣子,繼而我到酒店大堂理論,他們才告訴我,因為第一天晚上時候,訂單太滿了,所以才為我安排這樣的房間。
可是你要知道,這樣的設計,正常人洗澡,是真的很容易滑倒。他們不但沒有誠意的道歉,只是詢問我想要怎樣。
說實話,這難道不是酒店的問題嗎?第一天並沒坦白這不是我原本所訂的房間、繼而我發現後,亦沒作出任何相應的措施、道歉。
最後在我要求下,他們給我換了最好的房間,另外給我送了兩天免費的早餐。不過,這通通都是我要求的,酒店人員真的有需要再培訓。
第一張照片是他們賠罪送的水果。
CChengI had an exceptional experience at Platinum Residence. The luxurious accommodations, attentive staff, and exquisite amenities made my stay truly memorable. The well-appointed rooms were both comfortable and stylish, offering a perfect retreat after a day of exploration. The hotel's central location allowed for convenient access to local attractions, and the attention to detail in service exceeded my expectations. I highly recommend Platinum Residence for a refined and indulgent stay.
VVital-travelThe location is the best. It's downtown, close to the shopping center Złote Tarasy as well as the Central railway station. The building is new and there is a observation deck. The facilities are new and the only thing I didn't like was the sliding door in the washroom.
Car rental is also available in the same building.
GGuest UserAlways wonderful. Kind , cheerful, responsive and helpful front desk agents. This is not the case in many hotels. I stay here every time I am in Warsaw at least twice a year. My favorite! Chic decor, great restaurant food , elegant waiters.
Love YOU, Royal Tulip!
JJustyna HcuocA very good place to stay if you are flying the next day or have an overnight transfer in Warsaw. Frequent transfers to and from the airport making this hotel the best choice out of all airport hotels in Warsaw.
JJames SM ChengGot an 8hrs transfer in Warsaw. So managed to take a bus from airport and stay for the night. Really cozy and comfortable. They got quite a few free extra services i.e. morning call & free transport to airport(?) which should be a great choice for travellers.
SSeat 2AComfortable and contemporary hotel in an emerging business district, 3 Metro stations from Old Town. The nearest Metro stop is right beside the hotel. Radosla at Reception in particular was very warm, welcoming and displayed initiative in solving a few issues for me.
Stable, free and fast Wi-Fi, a soft though comfortable mattress, instant hot water and effective heating meant that all the basics were done well. Complimentary packet of dark chocolate was a nice, unexpected touch.
Overall a good value proposition.
NNuchykesI originally booked a different hotel, but it was canceled due to renovations. Teip arranged a replacement hotel, which I was initially unsure about since I had no prior information. However, after checking in, I found it to be quite okay.
The hotel is conveniently located near tram line 9, which goes directly to the central station — very useful for getting around. The room was clean and of a decent size, though not very spacious. One downside is that there was no soundproofing — I could hear traffic noise, especially from trams and buses starting as early as 5 AM, which made it hard to sleep in.
I also had an issue with my flight ticket and needed to make phone calls within Poland. The hotel staff were very helpful and allowed me to use the phone without charging any extra fees. I really appreciated their support during that stressful time.
GGuest UserI recently stayed at the Mercure Hotel in Warsaw Centrum, and overall, I had a very pleasant experience. The location is central and convenient, the rooms are clean and comfortable, and the service is excellent. I truly appreciated the attention to detail from the staff and the overall ambiance of the hotel.
However, there are a couple of areas where improvements could be made. The ventilation system in the room wasn’t working properly, which could have been uncomfortable if not for the fact that the windows could be opened for fresh air. Additionally, the TV was essentially unusable for streaming, which might be inconvenient for guests who want in-room entertainment.
Despite these minor issues, everything else about my stay was outstanding, and I would still highly recommend the Mercure Warsaw Centrum to anyone visiting the city. If the vent system and TV functionality are addressed, this hotel would be absolutely perfect.
GGuest UserThis hotel is conveniently located near the center of Warsaw and close to the main train station, about a 900-meter walk upon arrival. It's situated right at a crossroads, and directly opposite is the iconic Palace of Culture and Science, a landmark from the Soviet era. The hotel has a restaurant on the ground floor and another downstairs; the ground floor dining area offers a better ambiance. Breakfast wasn't particularly extensive. The rooms are of standard size.
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