Rooms are very large and clean and truthfully nicely decorated! I was very pleased with the cleanliness of the furniture and the premises. Yes the hotel building looks small and the reception area is small but, everything is of premium quality with modern design. It is also designed very practically, with the restaurant on one side of the reception and Costa serving cafe on the other side. Room design/cleanliness and breakfast premises and variety are the two top important things for my travels. Cantonal gets 10/10 for both, in its class. Staff politeness and responsiveness are the second important criteria and Cantonal gets 10/10 for that, too. I don't recommend hotels easily but I can recommend Cantonal with confidence.
I was given a room with a fantastic view, which was great. The service was also very good. It's perfect for business trips, and there are many attractions nearby. I'm quite satisfied with this hotel. It's good, and the city is beautiful.
The location is excellent, right next to Kingdom Centre and Kingdom Mall, and close to the subway station (though I never used it). The building is very prominent; you can basically use it as a landmark to find your way around the bustling downtown area. The front desk is odd, slanted, and quite small. It might be a business hotel, as there were many Caucasians discussing work in the lobby, and plenty of sofa areas for meetings. When I arrived, I requested a high-floor room, but they wouldn't switch it, claiming I arrived too late. The next day, I tried again, and they said they were fully booked. There was a noticeable difference in their attitude towards Chinese guests. The hospital across the street seems abandoned and desolate, and there's a building under construction next door, so the noise was significant. The decor is quite clean and simple. Breakfast was average—nothing special but not terrible either. The cleanliness was decent, though it's the usual standing in the bathtub to shower, haha. I really don't understand this about hotels in the Middle East.
Saudi has many local hotel which are clean and tide. However this hotel is not only clean tidy but the facilities are also very nice including the pool and gym. I recommend this hotel for families and individuals. thanks
The room is large and the facilities are complete. The hotel front desk has upgraded the room type for free. Thank you very much. 2 Hilton hotels are in the same building with two gates, so pay attention when checking in.
It was good hotel but only things they should focus on the customer service like receipts, if you try to reached them at night it's difficult to get them, they ignore customers calls without getting back to the customer while calling. Also while checking out I've requested them to check.the minibars if there's anything missing there were very slow to check it and I was waiting for more then 5 minutes. I think they should train them professionally so that hotel standard increases more.
The hotel is fantastic overall, especially the front desk staff who were incredibly helpful. It's wonderfully quiet, with absolutely no noise or disturbances. They were also very accommodating, allowing us a generous late check-out on our departure day. We truly appreciate all the services provided.
The hotel staff are warm and attentive, with efficient check-in and check-out. The front desk staff are also very professional in providing local information and restaurant recommendations. The breakfast selection is extensive, and the taste and quality are both good. Overall, the hotel provides a comfortable, convenient, and high-quality accommodation experience for both business travelers and families.
Very Good
87 reviews
8.9/10
Price from
JPY 16,774
per night
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8.9/10
Very Good
Overall, everything was excellent. However, the staff handover/communication needs improvement. When I visited the fitness center at night, there was no staff member at the counter, and I waited over 10 minutes for a towel—even though I had already informed the fitness staff earlier that morning.
A well-located hotel with reasonable rate in Olaya area. Easy to get to all places and closer to the restaurants and meeting location and short walk to the metro line Room always gets cleaned up well. But it would be really nice there is good water pressure and they clean the windows so I can look out better.
Very good hotel located in the center of the city. with spacious room and clean. Breakfast is also very good , staff are friendly. King Fahd Library Metro station is only 10 minutes walking away from hotel.
Excellent staff — very friendly, courteous, and accommodating. We arrived well before check-in, and the team kindly arranged an early room, which was greatly appreciated. I can’t thank the staff at check-in, the restaurant, and room service enough for their hospitality, kindness, and respect. The room was large, clean, and well maintained, with a comfortable king bed, plenty of power outlets, quiet and efficient air-conditioning, and good amenities. The buffet breakfast was very good, with daily variety, fresh juices, an omelette station cooked to order, a good bread selection, and decent machine coffee. Location as with 15 to 20 minutes from all attractions and malls. Ubers and Bolt was ready available. Sky bridge was walkable during cold but would be a challenge during the hot season. Down points: • Premium room was expected to be on a higher floor, but the room faced the roof line with no view. • Shower head would not stay in position and kept sliding down. Overall, a pleasant stay with excellent service, with only minor room issues.
Location: [Hotel Name] is conveniently located in [City/Area], making it an ideal choice for both leisure and business travelers. The proximity to [landmarks, restaurants, or transport options] is a significant plus. Check-In Experience: The check-in process was smooth and efficient. The staff was welcoming and provided valuable information about the hotel amenities and local attractions. Room Quality: I stayed in a [type of room, e.g., deluxe suite, standard room], and it was clean, spacious, and well-maintained. The bed was incredibly comfortable, ensuring a good night’s sleep. The room featured [mention any notable amenities, e.g., a mini-fridge, coffee maker, or balcony]. Amenities: The hotel offers a range of amenities including [gym, pool, restaurant, spa, etc.]. The [specific amenity, e.g., pool area] was a highlight, providing a relaxing environment to unwind after a day of sightseeing.
I recently stayed at Novotel Riyadh Sahafa to celebrate my 10th wedding anniversary, and I must say, it was an unforgettable experience! From the moment we arrived, the staff was incredibly welcoming and attentive. A special thanks to Arwa Albousy, the Front Office Supervisor, who went above and beyond to ensure our stay was perfect. She arranged for a lovely room upgrade and even surprised us with a delicious cake in our room, which made our celebration even more special. The hotel itself is well-maintained, with comfortable rooms and excellent amenities. The late check-out option allowed us to enjoy our time without feeling rushed, which I truly appreciated. I highly recommend Novotel Riyadh Sahafa to anyone looking for a pleasant stay in Riyadh. Thank you to the entire team for making our anniversary memorable!
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