4-Star Hotels in Antalya Province, Türkiye

This hotel is great, German management, it goes without saying. This is not my first time staying at this hotel. The price in December is not bad, and in the peak season, the hotel is of course expensive. The room is great, everything works fine, the room has a balcony, the room has internet. The hotel is beautiful with comfortable sofas and armchairs in the lobby. The food in the restaurant was impeccable and I had half board. The food selection is great and everything is delicious. The sea is nearby, across the road. The center is also very close, a little over a kilometer. I recommend the hotel.

The room was a good size and the beds were comfortable. Housekeeping was reliable, with fresh towels and bottled water provided every day. Breakfast offered a good variety of food, and items were replenished quickly by attentive staff. Unfortunately, there were numerous flies around the dining area and on the uncovered food, which significantly detracted from the experience. Room service was generally acceptable, although the quality did not reflect the prices charged. It felt expensive for what was provided and fell short of what I would expect from a four-star hotel. The complimentary shuttle bus to the beach was a welcome benefit. Unfortunately, my positive impression of the hotel changed dramatically midway through our stay. Shortly after room service had delivered our meal, I received a phone call asking me to come to reception. I was informed that because my room service bill was approaching £100, I needed to settle it immediately as I was considered a “high-risk” guest. I found this surprising and inappropriate, particularly as I had already paid for my accommodation in full before arriving. When I attempted to pay by card, I was told twice that my payment had failed. I was then asked to use another card, which I did. When I returned to my room to eat my now cold meal, I checked my banking app to understand why my first card had supposedly failed. To my surprise, I discovered that all three payment attempts had actually been processed, meaning I had been charged three times. I immediately returned to reception and showed staff the transactions on my banking app. Despite the evidence, I was initially told the payments had not gone through, that I was mistaken, and that everything would automatically correct itself once they balanced the accounts at the end of the day. The refund did not happen. The following day I returned to reception with the same evidence. Staff apologised and acknowledged that I had indeed been charged multiple times, assuring me that a refund would be processed. However, I was repeatedly told that the matter would be dealt with by the accounts department and that it could take up to 21 days for my money to be returned. As I was checking out today, four days after the duplicate charges were made, I had still not received the promised refund or the written confirmation that I had repeatedly requested. In an effort to resolve the matter privately before leaving, I also sent a polite WhatsApp message to the hotel outlining my concerns and requesting assistance. That message received no response. Most concerning of all, during the checkout process the same member of reception staff attempted to charge me again for the very same room service bill that had already been paid and had resulted in the duplicate charges. Had I not been paying close attention, I could easily have been charged yet again. If I had been travelling on a tighter budget, having hundreds of pounds tied up because of the hotel’s mistake could have had a serious impact on the remainder of my trip. What disappointed me most was not that an error occurred—mistakes happen in every business—but the lack of urgency, accountability and communication in resolving it. Overall, there were aspects of the hotel that we genuinely enjoyed. The reception team were friendly, housekeeping was reliable, and breakfast staff worked hard. Unfortunately, the handling of this financial issue completely overshadowed those positives. I have retained screenshots of the duplicate transactions, my banking records and my communications with the hotel. This review is an accurate account of my experience. If my refund is received promptly after my departure, I will happily update this review to reflect that. However, based on my experience, I cannot recommend this hotel until it improves both its payment procedures and its handling of customer complaints.

Food was good value for the money Tell me it's good and it's next to the beach Reception was helpful

The hotel's location was nice, but even though we stayed in a sea-view room, the windows were covered in mud. Despite telling them every morning and evening during our three-day stay, they still didn't clean them. Furthermore, they gave me the ridiculous explanation that they would clean them when the rainy season was over. It was a mediocre place, lacking quality; we weren't satisfied except for the view.

I went with my wife and it was a better place than I expected, just the location seemed a little out of place for me, other than that it is definitely a place where you can stay with peace of mind.

Breakfast is the worst I have ever eaten in the past few days. The room is small and the price is expensive. Apart from the good scenery, others make me want to vomit. If I just want to take pictures, I don’t mind if I can stay.

The City Live Hotel is in front of the large shopping centre Terracity, super for one night and a shopping mall in Antalya. The taxi stand is in front of the hotel and there is a restaurant, a exchange office is located right on the side street. Breakfast is in the form of a buffet and in summer you can even go to the pool and sun. The staff are friendly and helpful. In the room there is a sofa and enough room for 3 people, as there is still one single bed and a double bed available. The windows are just kippable and there is no balcony except in the Junior Suite. However, you can book a smoking room. A air conditioning is also in the room and the beds and kittens are comfortable. What was hard was that you had to wait very long for the lifts, although there are two. This hotel is ideal for a short trip, it would recommend if you have no big ideas and want it clean and comfortable and is only for shopping in Antalya.

The room is much larger than those in the city center, with a double bed plus a sofa bed, perfect for a family of three. The decor is very new, and all the appliances are from major brands; you can tell the owner invested heavily. There's a gas stove, oven, microwave, toaster, coffee machine, kettle, teapot, refrigerator, dishes, and cutlery. Chinese visitors might want to bring their own chopsticks though! On our last day, we had a hot pot, which was incredibly satisfying. Downstairs, there are two supermarkets and a cosmetics chain store. Prices are good, so you can easily pick up souvenirs nearby. For breakfast, there's a place with cheese meat pies – a must-try for cheese lovers! The service is excellent; they deliver water daily, change towels, clean the room, and even help book local tours which are great value for money! Parking is convenient if you're driving. Highly recommended!

A chic seaside hotel, beautiful location, cleanliness, delicious kitchen. Everyone is very hard. Various entertainment evening programs. The beach, equipped with comfortable and beautiful cheeslones, is installed a pandu in water and comfortable paths to the sea (no need to jump on stones). The warmest memories of rest remain.

I really loved this hotel: a stunning sea view with cliffs, delicious food, friendly staff, EXTREMELY clean, lots of cute kitties 🥹😌 and tasty piña coladas 😁 I especially want to highlight the hotel staff: everyone works tirelessly. The cleaners are constantly washing something, the gardener waters the plants every morning, and the pool is also cared for daily. The team works seamlessly, everything is well-managed, and everyone is always ready to help and make your vacation comfortable 🙏🏻 For entertainment, there's Pilates, yoga, a music workshop, darts, volleyball, aerobics, and archery. I went to yoga with instructor Anastasia twice and felt energized and relaxed for the whole day! The Savasana at the end of the practice to the sounds of the Handpan instrument was pure bliss. The music workshop was a pleasant surprise – Anastasia taught us how to play the Handpan, which was a very interesting experience. The only thing I'd suggest is to be more proactive in promoting the hotel's entertainment, because if you don't ask yourself, you might not even know about it 😶🌫️ I only got the activity schedule from reception because I was curious, no one explicitly mentioned them. The evening program is diverse: there was live music – European, Turkish, and even African drums and remixes of popular hits, as well as belly dancing 😍 Also, a DJ plays every evening after 10 PM. This should also be communicated to guests, as not everyone knows (we found out about the DJ from the DJ himself 😂). And definitely visit the A la carte restaurant: we went to the Italian one (it's on Tuesdays, book in advance), it was incredible. A special bonus of the hotel is the large number of international guests, so if practicing your English is your goal, Falcon Hotel will definitely give you that opportunity 🥰