It felt so heartwarming to see a hotel run by Chinese people while abroad. The hotel environment is super nice, and there's an outdoor balcony. The room is clean and tidy, and the best part is the airport pick-up service – so thoughtful! Highly recommend it 👍🏻
I personally think the room was great. During my stay, if I needed the room cleaned earlier, I could just ask the front desk to arrange it. The front desk staff were also very kind and did their best to help guests. The owner was also very nice; I'd occasionally run into him at meals, and we'd chat and I'd learn about the area, which was very interesting. When I was ready to leave, I asked the owner to arrange a car transfer for me. This pick-up and drop-off service is really good, especially for first-time visitors like me – it's much needed!
Smart and efficient service. Lovely breakfast.
Usual utility problems for Uganda, i.e., elevator broken down, room key didn't work and unreliable internet.
Maybe the manager should invest in a country where these problems don't impact businesses.
The room was spacious, and the front desk was helpful. Transportation was also convenient.
The hotel has a restaurant with good food and reasonable prices. Shopping is also convenient nearby, with a supermarket just a 5-minute walk away.
Went down to the counter to extend my stay for one more day, was told that it is ok as long as I pay before 1300. when I went to pay at 1300, I was told that the hotel is full and I have to check out.When I check back at Trip.com I saw that there are other rooms avaliable but I was not even given that option. It would have been ok if I was told that it was full and I cannot extend. I am now stuck at the lobby and will have to look for another hotel.
With a stay at Solo Hites Hotel in Masaka, you'll be within a 5-minute drive of Masaka Golf Course and Masaka Regional Referral Hospital. This luxury hotel is 2.6 mi (4.1 km) from Muteesa I Royal University.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary English breakfast is served daily from 9:00 AM to 11:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Make yourself at home in one of the 60 air-conditioned rooms featuring Smart televisions. Your memory foam bed comes with Egyptian cotton sheets. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
The hotel is novel and very clean. It is very worth staying in Uganda's African environment. If you want to take a motorcycle taxi to any city center, it is probably now that the oil price is 10 minutes drive, about 3,000 shillings, about 0.8 US dollars, and then the front desk clerk is also willing to assist a lot of things. For example, where to provide information on where to exchange money; and help to help negotiate with motorcycle taxis, it is a good hotel
Thanks for the house keeping team and the people's managing the work., rooms and the hotel premises are well maintained., very impressive., and the reception is helpful and at breakfast the services are friendly., Keep up the good works and God Bless always 🙏
Great
70 reviews
9.2/10
Price from
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per night
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8.7/10
Very Good
GGuest UserExcellent hotel, central location, beautiful environment, balcony, delicious breakfast. There are delicious restaurants nearby, both Chinese and Western. I will definitely stay in this hotel again next time I go to Kampala.
GGuest UserIt felt so heartwarming to see a hotel run by Chinese people while abroad. The hotel environment is super nice, and there's an outdoor balcony. The room is clean and tidy, and the best part is the airport pick-up service – so thoughtful! Highly recommend it 👍🏻
GGuest UserWent down to the counter to extend my stay for one more day, was told that it is ok as long as I pay before 1300. when I went to pay at 1300, I was told that the hotel is full and I have to check out.When I check back at Trip.com I saw that there are other rooms avaliable but I was not even given that option. It would have been ok if I was told that it was full and I cannot extend. I am now stuck at the lobby and will have to look for another hotel.
GGuest UserBooked this hotel for its the conference venue I was attending. Clean spacious room, attentive staffs and usual hotel amenities provided.
Certain items eg Iron, ironing board and slippers were available by request.
Hotel also provided airport transfer and taxi to go around Kampala city at reasonable price.
Airport taxi usd90 to&fro.
Food was wonderful and Ugandan dishes were available. I tried Matooke and liked it.
KKlausI asked, if it's possible, that we leaving at 12. They said, it's OK. 11.55am the phone rings and what can I say... . But the rule it, that I've to leave at 12! Very bad!
It's the five'th time I'm at that hotel Today a smaller room isn't possible. If I get that room first, I never come back!!! Very bad!!!
I've to call every time the reception, because the doorlocker doesn't work!
GGuest UserSmart and efficient service. Lovely breakfast.
Usual utility problems for Uganda, i.e., elevator broken down, room key didn't work and unreliable internet.
Maybe the manager should invest in a country where these problems don't impact businesses.
AAbhinav Sharma IndThe place was ok, I would not say it was good or very good because of the services. They never had the required basic things in the room to refill. The water is never available on time. The bathing soap was not refilled even after ewquesting them for 3 days.
The location is good, rooms are clean but the only lacking was service and basic amenities.
GGuest UserI personally think the room was great. During my stay, if I needed the room cleaned earlier, I could just ask the front desk to arrange it. The front desk staff were also very kind and did their best to help guests. The owner was also very nice; I'd occasionally run into him at meals, and we'd chat and I'd learn about the area, which was very interesting. When I was ready to leave, I asked the owner to arrange a car transfer for me. This pick-up and drop-off service is really good, especially for first-time visitors like me – it's much needed!
UUKgThanks for the house keeping team and the people's managing the work., rooms and the hotel premises are well maintained., very impressive., and the reception is helpful and at breakfast the services are friendly., Keep up the good works and God Bless always 🙏
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