Super exceeding expectations hotel! We had a trip the next morning, so we originally booked here for one night. I thought I could sleep and take a shower. I didn't have too high expectations for the hotel, and the result was unexpectedly good. The room is very very spacious, the ventilation, lighting and hot water facilities are also very good, the health is very clean, even the socket panel is Chinese. The hotel's rare package of three meals is Chinese food. Our plane arrived late, and the boss also specially reserved dinner, especially after we came from South Sudan and ate the fly-filled African meal in the wild for more than a week, we could eat clean and authentic Chinese food. It was as warm as going home.
The price was reasonable, but I couldn't understand why the booking was non-refundable. It felt like I was being forced to stay for four nights, and even then, I couldn't cancel the remaining three days after checking in for just one. It felt like coercion, I didn't like it, and I won't stay there again.
The hotel front stuff was very good and really helpful, by ensuring we settled comfortably. The environment was really nice and the weather was great. We got some very nice sunlight from our window. They communicated on time and gave us ample to prepare before checking out.
Location was the best. You can get all you need for a business trip at Victoria Mall, food, supermarket, money changer, there is even a cinema and a nice LC Waikiki store at level 2 of the mall. Hotel facilities was good, housekeeping can be improved though, first two nights there was quite abit of ants on the table and armchairs. One morning after we came back, the room was tidy but armchairs were missing haha, they forgot to replace the towels as well. Breakfast was ok, passable for a few days. Overall a good hotel, i will still stay there for the location and price
Experience an abundance of unparalleled facilities and features at Hotel Duomo. For extended visits or whenever required, the dry cleaning service ensures your preferred travel garments remain fresh and accessible.At Hotel Duomo, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Elevate your experience at hotel with the knowledge that certain rooms are equipped with air conditioning, ensuring a more pleasant stay for you. A few accommodations within Hotel Duomo offer unique design elements such as a balcony or terrace.Certain rooms boast in-room amusement features such as television and cable TV, offering guests an enjoyable stay. In select rooms within the hotel, a refrigerator and bottled water is available to cater to your requirements when desired.In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer and toiletries, ensuring a comfortable stay for guests. Begin your day with a scrumptious on-site breakfast available each morning at Hotel Duomo.Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience.Conclude your holiday experience perfectly by visiting massage before you depart. Be sure to drop by the pool at hotel at least once during your stay.
Thanks for the house keeping team and the people's managing the work., rooms and the hotel premises are well maintained., very impressive., and the reception is helpful and at breakfast the services are friendly., Keep up the good works and God Bless always 🙏
Smart and efficient service. Lovely breakfast.
Usual utility problems for Uganda, i.e., elevator broken down, room key didn't work and unreliable internet.
Maybe the manager should invest in a country where these problems don't impact businesses.
The hotel is novel and very clean. It is very worth staying in Uganda's African environment. If you want to take a motorcycle taxi to any city center, it is probably now that the oil price is 10 minutes drive, about 3,000 shillings, about 0.8 US dollars, and then the front desk clerk is also willing to assist a lot of things. For example, where to provide information on where to exchange money; and help to help negotiate with motorcycle taxis, it is a good hotel
Great
10 reviews
9.3/10
Price from
US$119
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8,7/10
Very Good
GGuest UserExcellent hotel, central location, beautiful environment, balcony, delicious breakfast. There are delicious restaurants nearby, both Chinese and Western. I will definitely stay in this hotel again next time I go to Kampala.
SSafari Pro NoahThe hotel front stuff was very good and really helpful, by ensuring we settled comfortably. The environment was really nice and the weather was great. We got some very nice sunlight from our window. They communicated on time and gave us ample to prepare before checking out.
GGuest UserLocation was the best. You can get all you need for a business trip at Victoria Mall, food, supermarket, money changer, there is even a cinema and a nice LC Waikiki store at level 2 of the mall. Hotel facilities was good, housekeeping can be improved though, first two nights there was quite abit of ants on the table and armchairs. One morning after we came back, the room was tidy but armchairs were missing haha, they forgot to replace the towels as well. Breakfast was ok, passable for a few days. Overall a good hotel, i will still stay there for the location and price
GGuest UserBooked this hotel for its the conference venue I was attending. Clean spacious room, attentive staffs and usual hotel amenities provided.
Certain items eg Iron, ironing board and slippers were available by request.
Hotel also provided airport transfer and taxi to go around Kampala city at reasonable price.
Airport taxi usd90 to&fro.
Food was wonderful and Ugandan dishes were available. I tried Matooke and liked it.
MM18309****The price was reasonable, but I couldn't understand why the booking was non-refundable. It felt like I was being forced to stay for four nights, and even then, I couldn't cancel the remaining three days after checking in for just one. It felt like coercion, I didn't like it, and I won't stay there again.
KKlausI asked, if it's possible, that we leaving at 12. They said, it's OK. 11.55am the phone rings and what can I say... . But the rule it, that I've to leave at 12! Very bad!
It's the five'th time I'm at that hotel Today a smaller room isn't possible. If I get that room first, I never come back!!! Very bad!!!
I've to call every time the reception, because the doorlocker doesn't work!
GGuest UserSmart and efficient service. Lovely breakfast.
Usual utility problems for Uganda, i.e., elevator broken down, room key didn't work and unreliable internet.
Maybe the manager should invest in a country where these problems don't impact businesses.
AAbhinav Sharma IndThe place was ok, I would not say it was good or very good because of the services. They never had the required basic things in the room to refill. The water is never available on time. The bathing soap was not refilled even after ewquesting them for 3 days.
The location is good, rooms are clean but the only lacking was service and basic amenities.
KKesitakelalinaqianlongSuper exceeding expectations hotel! We had a trip the next morning, so we originally booked here for one night. I thought I could sleep and take a shower. I didn't have too high expectations for the hotel, and the result was unexpectedly good. The room is very very spacious, the ventilation, lighting and hot water facilities are also very good, the health is very clean, even the socket panel is Chinese. The hotel's rare package of three meals is Chinese food. Our plane arrived late, and the boss also specially reserved dinner, especially after we came from South Sudan and ate the fly-filled African meal in the wild for more than a week, we could eat clean and authentic Chinese food. It was as warm as going home.
UUKgThanks for the house keeping team and the people's managing the work., rooms and the hotel premises are well maintained., very impressive., and the reception is helpful and at breakfast the services are friendly., Keep up the good works and God Bless always 🙏
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