4-Star Hotels in Bukhara Region, Uzbekistan

The hotel was decent in most aspects, but it was really frustrating that they wouldn't refund me when I had to check out early. I booked for two nights and tried to cancel the second night on the day I checked in, which should have been fine since it was more than 24 hours in advance. The front desk told me to contact Trip.com. After Trip.com submitted the request, it took two days for them to reply, only to reject it. After a lot of back and forth, Trip.com eventually reimbursed me half the amount, so I still lost half the money. The whole experience was very unaccommodating for guests.

・A few days before our stay, my travel companion lost their phone in Tashkent. We had almost given up hope, but Mr. Mirfayz and the other front desk staff went above and beyond, calling various places and eventually finding the phone for us. They provided immense support, including arranging for us to pick it up, and we successfully got the phone back on our departure day. Even though it was a problem unrelated to the hotel, the front desk offered service that went far beyond their usual scope. I don't know everyone's names, but a huge thank you to all of them. ・There were many comfortable seating areas in front of the rooms and the reception. While waiting at the front desk, a staff member brought us tourist brochures for Bukhara and explained them to us. All the staff were very friendly, and Mr. Timur, in particular, was incredibly kind and helpful. ・The laundry service was prompt, meticulous, and thorough. ・It was raining and we were very tired on the day we arrived, but being able to use the pool and sauna made our stay comfortable. The pool area had many small, partitioned spaces, making it comfortable to use even with other people around. ・When we checked out, we had a taxi arranged, but the roads were closed that day, so we had to go to a pick-up point quite far away. The front desk staff carried our luggage all the way to the distant pick-up point. They helped us with so many things until the very end, and we only have good memories. Five stars aren't even enough! When I come to Bukhara again, I will definitely choose this hotel.

I had the best time staying here! The room is very nice with a lot of amenities, the beds are comfy and there’s even a kitchen for light cooking. It’s located very near to all the main attraction and you can easily walk everywhere. The breakfast was so good as well, I enjoyed it so much! It will be delivered to the room every morning & there’s few option to choose from. Hakim is very friendly, helpful and attentive. He even printed me Bukhara attraction maps with a list of recommended restaurant. Even I came alone I felt very safe and welcomed. The rate is very affordable as well considering the location & the service. Highly recommended for all types of traveller especially solo female traveller 🫶🏻

Was such a beautiful place to stay stay if you want to stay near the old city and I loved it. The staff are very helpful and kind and one of the staff let me check in two hours since I arrived a bit earlier. That’s the hotel has really nice ambience to eat and all of the amenities and facilities that come with it are exceptional as well. I thoroughly enjoyed my stay and I would love to stay here, and I highly recommend anyone looking for a place to stay close to the old city to choose this place

Very clean hotel, spacious rooms and great balcony. excellent service! The English at the front desk is very fluent and there is no obstacle to communication! The breakfast type is also good, although it may be because of local habits, most cold dishes. In short, it is the most satisfying hotel on this trip to Central Asia.

Очень приятный мини-отель в старом городе, все достопримечательности в шаговой доступности. Вкусный разнообразный завтрак шведским столов, приятный персонал. В целом, довольны отелем, оправдал ожидания.

A very beautiful hotel with excellent service, in a walk-in from the old city. We have a family room consisting of two standards connected to the inter-room door, very convenient for 4 people! The room has all the necessary, good repair and comfortable furniture. On the respiratory has helped with all the issues - booking a table in the restaurant, carrying out exchange of currency and so on. The only thing that was a little bit upset - quite modest compared to Hiva and Samarkand breakfast, hot dishes were few, baking in factory packaging, but not bad coffee.

The hotel is not in the old city, but by taxi to get close enough. It was a little noisy from the cars on the street (view to the city). Breakfast was normal, varied, there was strawberries, cherry, apricots in the middle of May. But the eggs and casca were finished. We had a hard time to set up the TV, asked for help to staff. The air conditioner worked .good.bassnine good, new.

250920 Stayed at Zehra Hotel for two days, I felt very good, very clean, the lobby wall has attracted nearby attractions, the boss automatically helped the guests carry their luggage upstairs, the smile was very kind, the breakfast was neatly arranged, the best food was the bowl of cereal.