Posted on Jul 31, 2026|Classic Room With Double Bed
NanmingxiongThe hotel is located north of Bukhara's Old City, with most attractions within walking distance. The Saffron Restaurant on the 3rd floor serves excellent food, especially the fried eggplant.
However, the spa service was absolutely unacceptable. The therapist had an awful attitude and poor technique. Anytime we moved or were too tense during the massage, she would reprimand us with incredibly exaggerated, disgusted exclamations, completely ruining our day. On top of that, it didn't even provide the relaxation we sought. What's more, the time spent changing clothes was counted towards the massage duration, which would never happen in China. After writing a two-page complaint letter, the hotel offered a fruit platter as compensation and provided a written response stating that ”other guests in our tour group” were satisfied, implying the problem was ours. Yet, we were independent travelers who checked in alone, so the mention of a tour group was completely fabricated. Naturally, this was unacceptable. After a 30-minute standoff at the front desk, the final solution was a 30% discount, but then the fruit platter was withdrawn.
As an incredibly arrogant hotel, I do not recommend staying here. They didn't even replenish toothpaste during daily cleanings. However, the rooftop restaurant is still recommended, with an average cost of around 200 CNY per person.
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Price per night from:AU$229
Posted on Jun 14, 2026|Superior Twin Room
Bannit_kaThe hotel could be much better if they improved their service! Overall, it's pleasant with a nice design.
Let's start with the pros:
+ Great location, with a bank nearby for currency exchange, a coffee shop across the street, two decent fast-food places, and a small supermarket next to the hotel selling nuts, dried fruits by weight, and tea (prices are generally like a market). Tourist attractions are only 100 rubles and about 5-7 minutes away by taxi.
+ Good breakfast with a wide selection, almost everything you could want, and tasty.
+ The room was clean. I can't comment on regular cleaning as I requested it at reception for a specific time, and they accommodated me.
+ The indoor/outdoor pool is clean, and there's nobody there in the morning.
Cons:
- After 12 PM, the pool gets crowded. Local guys were smoking right on the sun loungers, and no staff member said anything to them.
- Upon check-in, the administrator gave me a room that didn't match my booking. I booked an upgraded room, but I was given a 'budget economy' room on the first floor with a view of a concrete wall and absolutely no natural light! (Photos attached). The administrator refused to give me another room for free, claiming they had no rooms. However, after I contacted Trip.com support, he miraculously found another room category for me without any extra charge! A woman before me had the same situation, so it seems they try to scam guests by initially giving them a bad room and then charging extra to upgrade to the one they should have had in the first place. It was a bit stressful, but the issue was resolved in the end.
- The shower barely worked; you could only wash under the tap as there was absolutely no water pressure in the showerhead.
- The air conditioning only worked on maximum power; it didn't work at all or would switch off on the lowest setting, which was inconvenient.
Hotel management needs to control staff who are ruining the hotel's reputation by assigning rooms that don't match bookings, thus spoiling the mood of guests who paid to relax! I also recommend partial renovation or replacement of the plumbing. The hotel looks solid from the outside, but there are clear management shortcomings internally. Fix these issues, and it will significantly improve occupancy and the number of positive reviews! It's all in your hands!
I've also included photos of the room I eventually received after the dispute.
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Price per night from:AU$102
Posted on Oct 10, 2026|Junior Suite
XiaolonThere are some low-rated posts, but it was a very good impression hotel without any trouble when I used it for two nights in 2026/10/4-6 and three family members on a trip. Breakfast is also delicious.
It is a little far from the old town, but it is a location that is completely fine as a walk after meals because it is about 500 meters. There were many hotels in the old town, but this hotel is quite recommended if you want to spend a quiet night slowly because people gather around 〜 night. I think it is good to use it when coming to Bukhara.
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Price per night from:AU$184
Posted on Sep 18, 2026|Family Apartment
Guest UserKhujra Studios offers excellent accommodation with a comfortable and peaceful atmosphere. Both the rooms and common areas are impeccably clean and tidy, making my stay very pleasant.
The owner is incredibly warm and hospitable, providing attentive service during check-in and always willing to help when needed. It felt just like staying in a local's home.
In terms of location, it's not far from Bukhara's main attractions, making it convenient for walking or short rides. Another thing I really liked is that it's a standalone house. Compared to typical hotel rooms, you're not bothered by noise from neighboring rooms like conversations or doors opening and closing, ensuring great privacy and quietness.
Overall, if you appreciate cleanliness, quietness, a comfortable environment, and want to experience a more local atmosphere, Khujra Studios is an excellent choice.
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Price per night from:AU$78
Posted on Jul 26, 2026|King Room-Accessible-Non-Smoking
Anonymous UserExcellent stay experience. Jasmine Gevinch, the lovely lady at the front desk, helped me switch to a higher floor. Knowing I was traveling alone, she specially recommended the CHINOR restaurant, which is a local favorite with great value for money. When she learned about my habit of drinking a lot of water due to the hot weather, she had the staff send up 4 extra bottles of mineral water. Thumbs up for the attention to detail!
Although the hotel is within walking distance of the old city, it's dustier because you pass by a construction site, so taking a taxi is more convenient.
When using Yandex taxi, you need to set the pickup location to the hotel lobby level; otherwise, the car will automatically stop in the parking lot below.
Joxongir, the concierge at the entrance, was super nice. He helped me carry my luggage from the front desk to the entrance and waited until my taxi arrived and the luggage was loaded before leaving. Despite the hot weather outside, he stayed to confirm the destination (the train station) with me and the driver before departing.
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Price per night from:AU$156
Posted on Mar 28, 2026
Guest User
Very clean hotel, spacious rooms and great balcony. excellent service! The English at the front desk is very fluent and there is no obstacle to communication! The breakfast type is also good, although it may be because of local habits, most cold dishes. In short, it is the most satisfying hotel on this trip to Central Asia.
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Price per night from:AU$88
Posted on May 24, 2026
Guest UserStop for two nights. The size of the hotel, room and the presence of the balcony played a significant role in choosing. No big claims for accommodation. There is a decent breakfast. The room is large, the balcony was present. However, the room is somewhat unthinkable and not too comfortable, as if under the hotel had been remade the room originally designed for something else. The furniture is modest. To the main sights you will have to walk on the not most scenic streets - no pleasure, especially at night ) Of course, it is always possible to call an inexpensive taxi. In general, the KMK price of $100 per night for this hotel is heavily overstated, Especially according to the measures of Uzbekistan.
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Price per night from:AU$79
Posted on May 20, 2026
YuanshangcaoLQ
We are an elderly couple from China traveling to Bukhara with a wheelchair. After checking in, we received special care from the manager and were given a room on the same floor as the front desk. On May 18th, a young man at the front desk provided us with a map, highlighting the main attractions and advising us on whether to walk, take a taxi, or use an electric cart, which made our sightseeing very convenient and quick. Both front desk staff members helped us with the wheelchair whenever we entered or left.
After checking out on the 19th, as our train was at 9:45 PM, the young man who started his shift after noon offered us green tea and snacks. He also advised us to leave the hotel before 8 PM and helped us call a Yandex-Go to carry our luggage and take us to the boarding point. Unfortunately, there was traffic control on the road outside, allowing only outbound traffic. This young man ran back and forth to find us a car and didn't leave until he had successfully seen us off.
The hotel's breakfast was also abundant and delicious, and the staff greeted us with smiles and provided attentive service.
The room was spacious, clean, and elegantly decorated, very new and quiet. Its proximity to the main attractions made sightseeing easy.
We were delighted to stay at your beautiful new hotel. I will recommend it to my friends and family, hoping that more Chinese people will visit Uzbekistan in the future. Your warm and thoughtful service and friendly atmosphere will become a cherished memory for us. May the friendship between China and Uzbekistan last forever!
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Price per night from:AU$129
Posted on May 21, 2026
YUNG KWThe room was clean, but the tap water was yellow and didn't change color even after running for a long time; thankfully, it returned to normal the next day. Since the hotel is located in a newly developed area, there aren't many restaurants or eateries nearby. Breakfast was similar to other hotels, enough to fill you up.
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Price per night from:AU$77
Posted on Aug 20, 2025
Anonymous User
Very traditional and beautiful decoration. Friendly and helpful reception gentleman. Location is excellent, 5 min walk to the Famous Pond. We had a very big breakfast. It was stunning! Enjoy everything in Shohnishin!
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Price per night from:AU$117