4-Star Hotels in Gauteng, South Africa

The hotel is great for a layover as it is super close to the airport. They have a shuttle which was a great help for me. I really enjoyed the breakfast and dinner as I missed SA food. Most of the staff was really helpful (especially Lily from the kitchen) she went above and beyond to help me cause I was with a baby. She made sure I was comfortable, had my food while she was holding my baby. I really appreciate that, thank you 🙏 . I also observed her around other customers she kept the same energy. My room was cleaned daily which was nice. My suggestion is some stuff member must give the same service to everyone regardless of who they are and how they look.

The room was very clean, spacious, and luxurious. The hotel lobby and facilities were fantastic, and I would definitely stay here again. Emails were answered promptly, and the service from all staff was very friendly and outstanding. The bed was super comfortable and spotless, which made for a great night’s sleep. You can even check in super early for about $20, which I thought was a fair deal — I checked in 6 hours early. Highly recommend this hotel!

The hotel smelled so good right from the entrance. The staff were very professional, kind and helpful. The shuttle driver David was extremely kind. He walked me to Nelson Mandela square and showed me also how to get back to the pick up area. He addressed me as “madam”. The check in was easy peasey. The young lady at check in was so helpful and kind. The concierge was beyond helpful too. The young man I forgot his name was so welcoming. Showed me how the elevator works. The restaurant staff especially the guys in the kitchen who cooked my eggs were very understanding and kind. Everyone I met at the hotel left a lasting impression on me. I do not forget the maids too. Thank you so much staff. I WILL be back! Love from the USA Rm 2201

It was great to stay! Very comfortable, clean and spacious than I expected. Especially, the breakfast was amazing. Had many options to take than I thought. Hot and cold foods and different kinds of cheese, breads, jams and even smoked salmon sashimi! Also, they have upgraded my room into king bed room. The room was clean and big enough. Amenities were soap, body lotion and 3 in 1 bodywash(+shampoo and conditioner). If you want to stay quiet room, I would recommend the 1st floor. The parking in the basement made me feel more safe. Definitely I'll recommend to others and will come back!

It’s conveniently close to Sandton City Mall, which made shopping and getting around very easy. The room was also clean and well-maintained, with housekeeping coming in daily, which I appreciated. However, I did experience an ongoing issue with the room key card. Every time I returned to my room, the card wouldn’t open the door. This happened multiple times during my stay, and it became quite frustrating, especially when I had shopping bags or luggage with me. I had to carry everything downstairs to the reception to report the issue, only to be told someone would come assist. I’d then have to go back upstairs and wait, sometimes for quite a while. Occasionally, one of the cleaning staff was kind enough to open the door for me, which helped, but the inconsistency and inconvenience definitely affected my overall experience.

I recently stayed for a couple of nights, and overall, it was an average experience. The check-in process was smooth, and the staff was friendly, which I appreciated. However, the room itself could have been a bit more updated. While it was clean, the furnishings seemed a little worn, and the bathroom, although functional, had some minor issues like a leaky faucet. The bed was comfortable enough, but I did find it a bit harder than I prefer. The hotel amenities were standard—there was a gym and a small pool, though I didn't have time to use either. The Wi-Fi worked fine, and I didn't encounter any issues with the air conditioning or heating during my stay. One thing that stood out was the location. It was pretty convenient for my needs, close to a few restaurants and shops, though not overly special. I was hoping for a bit more from the hotel's restaurant, as the menu was somewhat limited and the food was just okay. In short, it wasn’t a bad stay, but it didn’t blow me away either. If you’re just looking for a place to sleep without expecting anything extraordinary, this hotel will do the job.

I LOVED my stay here! the facilities were gorgeous, I loved the food and the room, but most importantly, I loved the staff. Thank you to everyone who works there for making my trip so special, including Zano!

Check in was painless and efficient. Hotel is some distance from airport and the shuttle from hotel only runs on the hour so need to plan accordingly to catch your flight as peak hour traffic could be problematical. Facilities are adequate for overnighting and hotel and room was clean. Room was well equipped with full ensuite, towels, and soaps.

The hotel service was good and the facilities were very good. The only thing that is disappointing is the meal issue. There are no restaurants nearby and you can only eat here.

Alot of the food was halal Staff were friendly and called Place was conveniently located Shuttle bus worked well We were there for one night, but perfect stopover point.