The hotel has a great environment and is very close to the airport. They offer a shuttle service to the airport every half hour, which is super convenient. The staff's attitude was also pretty good.
Check in and out is very fast. Staff are very nice. Location is good. Shopping mall is just next to the hotel and you can catch stuff from supermarkets (Woolworths) if you want. Hotel provides shuttle to places within 5km.
The hotel smelled so good right from the entrance. The staff were very professional, kind and helpful. The shuttle driver David was extremely kind. He walked me to Nelson Mandela square and showed me also how to get back to the pick up area. He addressed me as “madam”.
The check in was easy peasey. The young lady at check in was so helpful and kind.
The concierge was beyond helpful too. The young man I forgot his name was so welcoming. Showed me how the elevator works.
The restaurant staff especially the guys in the kitchen who cooked my eggs were very understanding and kind. Everyone I met at the hotel left a lasting impression on me. I do not forget the maids too. Thank you so much staff. I WILL be back!
Love from the USA
Rm 2201
It was great to stay!
Very comfortable, clean and spacious than I expected. Especially, the breakfast was amazing. Had many options to take than I thought. Hot and cold foods and different kinds of cheese, breads, jams and even smoked salmon sashimi!
Also, they have upgraded my room into king bed room. The room was clean and big enough. Amenities were soap, body lotion and 3 in 1 bodywash(+shampoo and conditioner).
If you want to stay quiet room, I would recommend the 1st floor.
The parking in the basement made me feel more safe.
Definitely I'll recommend to others and will come back!
It’s conveniently close to Sandton City Mall, which made shopping and getting around very easy. The room was also clean and well-maintained, with housekeeping coming in daily, which I appreciated.
However, I did experience an ongoing issue with the room key card. Every time I returned to my room, the card wouldn’t open the door. This happened multiple times during my stay, and it became quite frustrating, especially when I had shopping bags or luggage with me. I had to carry everything downstairs to the reception to report the issue, only to be told someone would come assist. I’d then have to go back upstairs and wait, sometimes for quite a while. Occasionally, one of the cleaning staff was kind enough to open the door for me, which helped, but the inconsistency and inconvenience definitely affected my overall experience.
Efficient check in services. Friendly staff who were eager to help. Convenient location. This is my repeat stay at the hotel and i would not hesitate to recommend the same to friends and family.
Best hotel I stayed in during my stay in Johannesburg . Very clean and modern room with advanced amenities. I absolutely loved my room and will not hesitate to book with them again.
Hotel is a bit dated but room is ok and comfortable. Room is a bit small considering it is in the suburb but overall maintaining the good Holiday Inn standards. Location is good as there are supermarkets, malls and food outlets within 5 min drive.
The hotel service was good and the facilities were very good.
The only thing that is disappointing is the meal issue.
There are no restaurants nearby and you can only eat here.
Great Location and Convenient Shuttle Service
I recently stayed at the Southern Sun O.R. Tambo International Airport Hotel and found it to be very convenient. The location is ideal, being so close to the airport, which made catching my flight stress-free. They offer a complimentary shuttle bus service every 15 minutes from the airport’s Bus Terminal to the hotel, which was incredibly convenient.
The room itself was acceptable, the bed was particularly comfortable, making for a restful night’s sleep. Overall, a good option for travelers looking for comfort and ease near the airport.
Very Good
142 reviews
8.5/10
Price from
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8.7/10
Very Good
GGuest UserI've never been at a better hotel my whole life.
Trust me, the hotel is such a ”Wow!”
I will definitely go there for my honeymoon, from Zambia!
The location is superb, so close to the airport.
Shuttle from the airport and to the airport is free!
RReese’sThis was an interesting experience because as we arrived, we had police vans parked in the parking. Of course there’s any visitors seeing this. It causes alarm because you are not quite sure why they come there. The room was very big and everything was clean, but the noise was almost unbearable. All hours there were people coming in and out so if you want to relaxing vacation, this is not the place. And unless we had a room that was not located in the right area, I’m not sure. The restaurant on the hotel premises was good and the food was tasty and there were many options with lovely music and the vibe was great. There was also a swimming pool that we did not use because we went in winter but it looked pretty good. There were no slippers and robes for us to use, which did not add that luxury experience. Someone had allowed us to use their Netflix for several days before it got cut off and we were not sure how to watch TV at all in the room was not really that fun. Fortunately we had sent in close by and many other things to do and we had hired a car (the Avis is very close by which is wonderful and convenient) so we spent our time wandering around which was also wonderful. Overall, I would give this a 3 star out of 5.
GGuest UserHotel is a bit dated but room is ok and comfortable. Room is a bit small considering it is in the suburb but overall maintaining the good Holiday Inn standards. Location is good as there are supermarkets, malls and food outlets within 5 min drive.
GGuest UserEfficient check in services. Friendly staff who were eager to help. Convenient location. This is my repeat stay at the hotel and i would not hesitate to recommend the same to friends and family.
GGuest UserIt's giving more 3 than 4 stars? Customer service poor.
Holiday Inn was full so this was a close alternative.
Had amenities but their outlets were in the kitchen far from the bed? Not very business traveller or relaxing traveller friendly.
I booked a queen studio which had a kitchenette which was great for warming food etc. Decor a bit tired so could do with some love. But apart from a very dirty bottle left on the balcony it was clean.
Location is excellent for Rosebank Mall even if you have to play chicken to cross the road 😆
Customer service was severely lacking. I thought Radisson Red staff were slow but at least they were always there. You can't call frontdesk . It's all QR codes and WhatsApp. Late check out would be the cost of another night R1980. Staff had a, I dunno attitude and werent very helpful. 1 security guard and 1 young lady in the lounge are the only exceptions. Outlets in the lounge and office were local only and I had to really ask to get where I could buy adapters / converters.
Next time I'll go elsewhere. They're not customer focused enough for me.
RRyan_PanitGreat Location and Convenient Shuttle Service
I recently stayed at the Southern Sun O.R. Tambo International Airport Hotel and found it to be very convenient. The location is ideal, being so close to the airport, which made catching my flight stress-free. They offer a complimentary shuttle bus service every 15 minutes from the airport’s Bus Terminal to the hotel, which was incredibly convenient.
The room itself was acceptable, the bed was particularly comfortable, making for a restful night’s sleep. Overall, a good option for travelers looking for comfort and ease near the airport.
FFlorence MoyoWell, from what I booked, it was supposed to be a 2-bedroom apartment. However, I was given a 1bed (Room.303), and when I went down to enquire, the reception lady wasn't helpful and blamed it on the app. Then I had to ask for a wifi password, which I would have assumed you would be given at reception. I ordered something, and when I went down to get it, the same reception lady gave me a bit of attitude when asking her how to open the main door so I could collect. Now I'm not normally one to complain, but I guess she didn't realise she was dealing with a person who has worked over 15 years in reservations, and I am very much aware of how OTAs work. I am still very upset about the wrong room choice I was given and made to feel like I'm the one who made an error. Then there was NO iron and hairdryer in the room. Apparently, they don't have any available from what I gathered from the housekeeping lady.
Besides that, the housekeeping lady was exceptional, and the apartment was very clean upon check-in. Hopefullysomeone from the place will address these issues.
DDeborah-AnneI have stayed at the Quatermain before, and I am happy to say that the whole experience was once again just lovely! I had arrived VERY early on my check-in day and the staff made sure that I had a room well before the scheduled check-in time AND they upgraded me too!
The staff at the hotel are friendly, helpful and all round just a delight!! Even with the ongoing challenges that loadshedding (scheduled power outtages) brings to the smooth operation of any business.
The gardens are immaculate and tranquil, and it is unbelievable to think you are in the middle of everything with the peace and quiet that pervades.
The little bistro / restaurant's menu is thankfully limited, as it means that the quality can be assured and anything that is made tastes deliciously homemade. The evening buffet is very good value for money!
Just a small note that due to loadshedding, sometimes the email/booking system gives some issues - so don't forget to just follow up once booked :)
MMohammed AzmiI recently stayed at a Anew hotel. The service was excellent, the rooms were clean and comfortable, and the location was not safe at night. Not suitable for family travelers.
MMotheletsiIt’s conveniently close to Sandton City Mall, which made shopping and getting around very easy. The room was also clean and well-maintained, with housekeeping coming in daily, which I appreciated.
However, I did experience an ongoing issue with the room key card. Every time I returned to my room, the card wouldn’t open the door. This happened multiple times during my stay, and it became quite frustrating, especially when I had shopping bags or luggage with me. I had to carry everything downstairs to the reception to report the issue, only to be told someone would come assist. I’d then have to go back upstairs and wait, sometimes for quite a while. Occasionally, one of the cleaning staff was kind enough to open the door for me, which helped, but the inconsistency and inconvenience definitely affected my overall experience.
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