Excellent hôtel en plein centre ville, propre.
Accueil chaleureux.
Les chambres sont spacieuses, lits confortables+++
Le petit déjeuner de qualité est copieux.
À renouveler
This hotel was the most impressive one on my trip through the Netherlands, Germany, France, Luxembourg, and Belgium. It's located right in the heart of Ghent's scenic riverfront, a World Heritage site, one of Europe's top ten design hotels, and on the list of the world's top 100 hotels! Staying here, it truly lives up to its reputation. It's incredibly well-designed, opulent, a genuine antique with a strong sense of culture and history. The classic Baroque style is evident, and the furniture and decor are all traditional European. It exudes the luxurious feel of an ancient European palace! The breakfast was also excellent, especially the breakfast restaurant, which has fantastic views!
I had a fantastic stay! The hotel was spotlessly clean overall, and my room was meticulously serviced, making the environment impeccable. The soundproofing in the room was excellent, ensuring a quiet and comfortable atmosphere perfect for a good night's sleep. The location is superb, offering great convenience for getting around. There are also plenty of dining options nearby, making meals incredibly easy. The hotel's facilities are comprehensive, covering all daily necessities. Overall, it offers great value for money, and my experience was exceptional. I'll definitely choose to stay here again on my next trip.
Mooi hotel, in het centrum op de rand maar toch gemakkelijk te bereiken, parking vrijdagmarkt op boogscheut.
Heel ruime kamer, groot bed, mini bar, koffie faciliteit, badkamer met bad en douche, mooi uitzicht op het water.
Vriendelijk personeel bij het onthaal, bij het ontbijt iets minder.
Toffe ontbijtruimte op het 3e verdiep met zicht over Gent en het water.
Ontbijtbuffet goed maar niet luxueus.
Dit hotel is zeker een aanrader!
On June 14th, I booked a one-night stay for July 5th at the Ghent Marriott Hotel through Ctrip. The room type was a Canal View Deluxe Room (King Bed), costing RMB 2885 (excluding breakfast).
To ensure a good canal view, I also made a special request via Ctrip, and they confirmed they would arrange it (see picture 2).
Upon arrival, I was extremely disappointed. During check-in, the receptionist seemed to avoid eye contact and asked us to see the room first. What we saw was a wall, and only by leaning out could we catch a glimpse of a corner of the canal (see pictures 3, 4, and video). How can this possibly be considered a Canal View Deluxe Room? Isn't this just playing with words? And the 'arrangement confirmed' reply I received was nothing but an empty promise!
Although we argued our case, the front desk claimed it was a system issue or a problem with the third-party platform, and that no other rooms were available. In the end, they compensated us with breakfast vouchers for two and two boat tour tickets.
We were very angry. If a canal view room wasn't available, they should have informed us; we could have booked another hotel offering much better value for money! Moreover, why should consumers suffer emotional and material damages due to a system error?!
Our primary reason for choosing the Marriott's Canal View Deluxe Room was specifically to open the window and enjoy the canal view! This was a huge disappointment!
We asked for the early check in and the receptionist kindly told us that it is possible
Location was the only bad part of the hotel, if you want to go to the city center you need to either bike or take uber
Breakfast was nice tho
The room was fine. We needed extra bedding and 2 nice staff came immediately and made the extra bed for us. However! We arrived with a reservation confirmation of 2 adults 1 child. Their confirmation had 2 people therefore the room they had was too small. They did have another room for 3 they said we could have but it would be 30 euros extra. At the time we simply agreed and paid as there was a big queue behind us and the amount was small. Buttons seemed like a con to extract more money from us, it wasn't our mistake as we had confirmation for 3 people at the designated price. It's a shame as I really liked Ghent and will certainly return but there are other hotels to choose from.
Location-wise, it's right next to Ghent City Hall, super central! Most of Ghent's attractions are within a 10-minute walk, and there are plenty of supermarkets and restaurants nearby, like Carrefour and McDonald's. However, because it's so central, it can get a bit noisy; you can still hear people on the street late into the night.
Service: The front desk staff were all very friendly and enthusiastic, and there's complimentary water.
Facilities: It's an older hotel, which is fine, but the TV isn't a smart TV so you can't cast to it. The air conditioning didn't seem to heat up enough, even when set to the maximum fan speed and highest temperature. On the upside, the room itself is very spacious.
Cleanliness: It was very clean.
Overall, for a few hundred yuan, staying in a chain hotel like this offers good value for money.
Fantastic hotel in the heart of Ghent! The staff were friendly, the room was clean, comfortable, and beautifully designed. Perfect location for exploring the city. Highly recommend
Amazing
47 reviews
9.5/10
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