the service was good, but there were stain on the bed sheet and hair on the floor even after house keeping, hope they can improve the cleaning a bit.
and the water was not hot enough, other than that everything else is ok.
We stayed there for 3 nights, we got picked up from the airport for free, on level 3 departure. The shuttle runs approximately every half an hour.
The room was on level 10. It's a modern and very clean room, that's what we like about. It's a little noisy sometimes from airplanes taking off, but it depends on the wind direction, sometimes we didn't get the noise.
Capstan train station was the nearest to the hotel about 15 minutes walk.
Price wise was reasonable for a Fourstar hotel, that's the reason why we liked this hotel.
A nice stay in the Park Inn Hotel. The rooms were clean and tidy. We had a double queen room, which was spacious and had everything we needed. Staff were very friendly and helpful. The hotel is located just outside the town. Breakfast was basic but set us up for the day. Water stations are available. Would stay again.
During the epidemic, breakfast was changed to take-out packaging, which is quite rich, with bagels, muffins, boiled eggs, apples, and a bottle of mineral water! The room is quite satisfactory and Canadian standard equipment, convenient parking, free parking
My husband booked a two night stay at Painter's lodge for my birthday. Apparently the lodge is under new management and just opened 2 days before our stay. This lodge must have been quite the hotel in its day. It needs a lot of work and with love and care I think it will reach its original beauty.
The staff were friendly and very helpful. The restaurant and bar were not up and running but we were offered a continental breakfast of yogurt, fruit, granola bars and juice.
The location was perfect and the decor was lovely. It felt like time had been turned back to a wonderful era. Lots of history displayed on the walls.
We had a wonderful stay.
I recently stayed at the Courtyard Nanaimo and had a lovely experience. The room was clean, spacious, and well-equipped, with good coffee facilities—a nice touch to start the day.
The location was perfect, close to the seaside and many great restaurants, making it easy to explore the area.
The only downside was that parking wasn’t free, which was a bit disappointing. There was also a payment error where my card was charged multiple times, but the hotel handled it professionally and issued a quick refund, which I appreciated.
Overall, it was a great stay, and I would happily return!
4/5 stars ⭐⭐⭐⭐ (would have been 5/5 with free parking!)
Older hotel but nicely updated while keeping it's charm. Our room was spotlessly clean. The lobby had fresh coffee and teas to make along with comfortable couches, a gym, jacuzzi and sauna.
All I can say is the kids loved it other than the beds. The beds were both visibly sunken in the middle. This was in room 164. Our friends stayed in another room and had great beds. Ours needs replacing badly.
The worst part was the noise at night heard until everyone settled down for the night around midnight. (We use earplugs and still too noisy)
The rooms aren’t sound proof at all. Upstairs or down. Our friends stayed in a room upstairs and had the same problem.
The best part was the pool for the kids which is why we chose to stay here along with the included breakfast(yogurt, peaches fruit cups, white bread for toast, cereal, make your own pancakes, juice and coffee. Had milk but no cream for coffee which many voiced their disappointed ). Very minimal breakfast but kids were happy enough.
Hopefully management can make a few changes to make the stay better for the guests to come.
Very very pleasant stay. We used it for an overnight 14h layover before continuing our trip
- location is unbeatable, 1 min walk from check in areas
- staff was all around very friendly
- high quality (even though a bit old), but very well maintained and also high quality bathroom equipment (soaps, cremes etc).
- beds were extremely comfortable
- breakfast is à la carte with views of the airplanes / terminals
- gym is small but all you need is there
Amazing
483 reviews
9.4/10
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8.1/10
Very Good
From the moment we walked in to check in we were welcomed my the front desk. Quickest most efficient check in. He told us all about the facilities and where everything was. Great experience.
The location is excellent as there're so many plazas, supermarkets, restaurants with hot Asian food available. They fit my appetite. Walmart, Canadian Superstore, Dollarama are all within 15-min walk. My most favourite supermarket is T&T inside Lansdowne mall which is right opposite to this hotel. The room is very spacious with kettle and microwave. There is free airport shuttle every half hour too. Very convenient. Staff helpful. Highly recommended.
I’ve always wanted to stay at this iconic hotel. The room was comfy and the staff was friendly. Of course the location is pefect. I had to walk a long way down 3-4 hallways to get to my room which I thought was to get to my lovely “city view” room but no. My “view” was into other rooms.
My friend and I liked this place, but there are a few things that really need improvement. First, there’s basically no security. Anyone can walk into the building and access any floor without a key card, which doesn’t feel safe at all. Second, the breakfast situation was frustrating. I went up to the 25th floor for breakfast and asked the receptionist if I could bring some food back to my room. She said she didn’t know and told me to ask the kitchen. When I went in, a staff member explained the food options to me, and I asked if I could just take a small portion like some scrambled eggs and potatoes back to my room on a small plate. She said no and that everyone has to eat there. Then I just ubereats some breakfast for us. When I checked out, the receptionist asked if I got my food. I said no and I told her they didn’t allow me bring food to my room, she also suggested “Maybe next time you can bring your own plate from your room.” Honestly… seriously? 😅😅😅 Also, when I booked my room (King Studio), I specifically requested a quiet room away from the elevators. However, when I arrived, I realized my room was right next to the lifts, which was disappointing. On a positive note, the staff member named Menaka at the ground floor during check-in was very helpful and nice. Parking was $20 overnight, which is cheaper than most hotels in Canada (usually around $28–35), so that was a plus. The elevators are high-tech, but since there’s no key card restriction, anyone can access any floor. It feels like strangers could easily reach your room, which is concerning. On the bright side, the place is clean and very quiet at night. Compared to many hotels in Surrey that are close to the SkyTrain or have constant noise from traffic and police sirens, this location is much more peaceful and doesn’t have that issue.
Perfect downtown location – easy walks to Stanley Park, seawall, and Robson Street. Super family-friendly staff: Everyone smiled at our kid and helped with recommendations. Spacious room, huge windows (toddler loved the view), comfy bed, quiet even in the city center. Warm indoor pool was a big hit. Clean, modern, and zero stress with a little one. Highly recommend for parents wanting luxury without the fuss. We’ll definitely be back!
For the price, it is very sufficient. Many aspects of the room felt outdated, but it was all fully functional and clean with no problems. Personally I prefer it this way since you get the savings and the function which is what really matter. Staff were all nice and I loved that I could check in at 2AM with staff available to assist me.
Good Hotel and Service Staff Mr. Arun..I like it this place near Downtown and Transportation I want recommendation for anyone & I Will come back again..salam dari Indonesia. 👍
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