Since 2017, the Swiss-Belinn Luwuk is the place we always stay whenever we are in Luwuk.
We are always welcomed very pleasantly every time we come back.. The staff are always very friendly and helpful. From the receptionist Yunia, to Rini, Sherley, Rheza and specially ELL who are always smiling and attentive, in the restaurant at the buffet breakfast (which is plentiful and has good variety)
The only downside was some of the food quality from the ”a la carte menu” in the restaurant in the evening and how long it took to produce the food.
For example it took 40 minutes to an hour to make Nasi Goreng. I also ordered a whole fish on two occasions and it almost inedible.
The rooms are still well appointed. With comfortable beds and good bathrooms.
Overall, if I am visiting Luwuk I will continue to stay at the Swissbel.
The room is good, only the parking is a little bit difficult to park since it was too small. Located on the city centre so no worries about finding restaurant and so on
The hotel is located not far from the biggest mall in Palu. It is convenient to walk to the mall and back to the hotel. There is an Alfamidi (convenient store) across the hotel as well.
The room is big with decent amenities. But the water for shower is not always hot, it’s warm.
Breakfast menus are almost similar every day. The staff at the reception desk are kind, and helpful, and the staff helped me get my taxi driver at 4 a.m.
However, the staff at the breakfast room should be trained again. There are no spoon, fork, tissue, coffee, cream and sugar on each table if you sit outside. One of the staff threw his sandal to the cat when he saw it walking around the outside area of the restaurant which is rude. Another time, I put my book on one of the tables inside and I went to take other food but they cleaned my table and put my book on the chair which is disrespectful.
I hope the hotel fix this because I really like staying at SwissBel.
One of the great hotels located in downtown Palu. Friendly bf kind staffers, and provide a good selection of breakfast. The hotel manager will come to each table and have a little chit chat with the costumer. The room is spacious and clean. The pool is nice and close to the gym on the 3rd floor. You can see the things around the hotel from the pool. From this hotel you can go anywhere around downtown Palu. The only drawback is the internet. There are times when the internet is down for like 15 minutes. However, I don’t mind staying in this hotel again in the future.
Disappointed with the cleanliness of the hotel, recently found a cockroach in the room. Please pay more attention to the cleanliness of the room. And today the breakfast service was also disappointing because the restaurant staff did not allow take away food even though the breakfast quota was for 2 people and only one was used. Please pay more attention to the breakfast service for customers who are staying. Thank you.
The location is very strategic..5 minutes walking distance to Losari beach and close to places to eat...the view is also beautiful because you can see the 99 dome mosque 😁😁
Very Good
19 reviews
8.6/10
Price from
VND 740,204
per night
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8.6/10
Very Good
Aapiit.ysThe location is very strategic..5 minutes walking distance to Losari beach and close to places to eat...the view is also beautiful because you can see the 99 dome mosque 😁😁
SShenzhenFoodieThe hotel is located not far from the biggest mall in Palu. It is convenient to walk to the mall and back to the hotel. There is an Alfamidi (convenient store) across the hotel as well.
The room is big with decent amenities. But the water for shower is not always hot, it’s warm.
Breakfast menus are almost similar every day. The staff at the reception desk are kind, and helpful, and the staff helped me get my taxi driver at 4 a.m.
However, the staff at the breakfast room should be trained again. There are no spoon, fork, tissue, coffee, cream and sugar on each table if you sit outside. One of the staff threw his sandal to the cat when he saw it walking around the outside area of the restaurant which is rude. Another time, I put my book on one of the tables inside and I went to take other food but they cleaned my table and put my book on the chair which is disrespectful.
I hope the hotel fix this because I really like staying at SwissBel.
JJemannieSince 2017, the Swiss-Belinn Luwuk is the place we always stay whenever we are in Luwuk.
We are always welcomed very pleasantly every time we come back.. The staff are always very friendly and helpful. From the receptionist Yunia, to Rini, Sherley, Rheza and specially ELL who are always smiling and attentive, in the restaurant at the buffet breakfast (which is plentiful and has good variety)
The only downside was some of the food quality from the ”a la carte menu” in the restaurant in the evening and how long it took to produce the food.
For example it took 40 minutes to an hour to make Nasi Goreng. I also ordered a whole fish on two occasions and it almost inedible.
The rooms are still well appointed. With comfortable beds and good bathrooms.
Overall, if I am visiting Luwuk I will continue to stay at the Swissbel.
FFransiscaThe room is good, only the parking is a little bit difficult to park since it was too small. Located on the city centre so no worries about finding restaurant and so on
SShenzhenFoodieOne of the great hotels located in downtown Palu. Friendly bf kind staffers, and provide a good selection of breakfast. The hotel manager will come to each table and have a little chit chat with the costumer. The room is spacious and clean. The pool is nice and close to the gym on the 3rd floor. You can see the things around the hotel from the pool. From this hotel you can go anywhere around downtown Palu. The only drawback is the internet. There are times when the internet is down for like 15 minutes. However, I don’t mind staying in this hotel again in the future.
GGuest UserDisappointed with the cleanliness of the hotel, recently found a cockroach in the room. Please pay more attention to the cleanliness of the room. And today the breakfast service was also disappointing because the restaurant staff did not allow take away food even though the breakfast quota was for 2 people and only one was used. Please pay more attention to the breakfast service for customers who are staying. Thank you.
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