Hotel was clean and look beach side. The foods very good. I like some snack. I was experience gym, actually exercise equipment too old. I hope next time have good experience with gym.
The modern decor was lovely. It was also nice to receive a welcome drink at the rooftop bar. Just one thing: there's no changing room in the room, and the toilet and shower are directly integrated into the main space. This can be a bit awkward for couples when changing.
The hotel breakfast was quite generous, featuring local specialty pastries. The only minor drawback was that the bathroom felt a bit cramped. The hotel is centrally located, with plenty of banks and restaurants nearby, making dining incredibly convenient.
overall we are happy, clean hotel nice staff, bedroom lighting is a bit dark. food is not bad. Nice open veranda on the 9th floor which is nice to sit and enjoy the sunset. GOOD HOTEL TO STAY IN bUKIT tINGGI
We stayed for 1 night at Balcone Hotel & Suites. Location was superb, cool air , breezy and the mountain view was stunning as I have book my room overlooking the Merapi & Singalang mountain. Our room was spacious & clean & quiet. Breakfast can be improved. The wash hand basin had a bit of problem as the water does not flow very well but we manage to open the sink trap to let the water out. Settle the problem. Overall happy ending. Highly recommend this hotel.
Hai
This Hotel generally found to be satisfactory. Clean and good service. But breakfast is limited its not buffet as mentioned. This hotel is last minute booking as the Hotel we booked earlier found to be Horrible
Had a pleasant stay at Mercure Padang. The hotel is conveniently located near the town area, making it easy to find food, shops, and nearby attractions. The location is very strategic and accessible.
The room was clean, comfortable, and well-maintained. All the basic amenities we needed were provided, which made our stay smooth and hassle-free. The facilities were good, and the overall environment felt cozy and relaxing.
Staff were friendly and helpful throughout our stay. Overall, it’s a nice hotel and a great choice when visiting Padang. Would definitely consider staying here again.
It is the best hotel nearest to every POI in bukittinggi. The hotel's Saka Cafe level 4 provides great ambience and view overlooking scenic town view and panoramic view of the mountain and valley. The superior family room we were staying in is spacious and comfortable most suitable for 3 people. The breakfast was decent serving traditional delicacy. Toast and cereal for kids are available. The seating is limited but there was no queue problem. The exception is the only lift operational is slow serving 6 levels. However, we got around this by using stairs which are quite steep and hard on my poor knees. So, if you are visiting together with elderly with walking difficulty perhaps it would be best to stay in the rooms nearest to the ramp nearby the reception.
What a perfect hotel for my stay in Padang. Super comfortable room, the most caring and wonderful staff, amazing amenities. If I come back to Padang I would only stay here!
Amazing
132 reviews
9.7/10
Price from
INR 2,749
per night
Check Availability
See All Hotels With Gym in West Sumatra
Travelers Reviews of West Sumatra Hotels
See all
9.4/10
Amazing
かかまきりThe modern decor was lovely. It was also nice to receive a welcome drink at the rooftop bar. Just one thing: there's no changing room in the room, and the toilet and shower are directly integrated into the main space. This can be a bit awkward for couples when changing.
EerzammIt is the best hotel nearest to every POI in bukittinggi. The hotel's Saka Cafe level 4 provides great ambience and view overlooking scenic town view and panoramic view of the mountain and valley. The superior family room we were staying in is spacious and comfortable most suitable for 3 people. The breakfast was decent serving traditional delicacy. Toast and cereal for kids are available. The seating is limited but there was no queue problem. The exception is the only lift operational is slow serving 6 levels. However, we got around this by using stairs which are quite steep and hard on my poor knees. So, if you are visiting together with elderly with walking difficulty perhaps it would be best to stay in the rooms nearest to the ramp nearby the reception.
GGuest UserIt was great experience with BASKO. If you are not familiar with Indonesian food, i recommend strongly nasi goreng in restaurant (for breakfast buffet). And also I want to bring this hotel's orange juice to home. It was the best juice I've ever had. Room service available 24hour.
Room is maintain their clearance, but one of disappointing point is sewer, it can't drain well 😭
RRannieSI was very disappointed. I booked a room for my parents and grandchildren. I booked a room which is written 24m2 with balcony. I had stayed there before, that's why I know it's supposed to be spacious room. But they only get small room 17m2 not as mention in the details just because of the name not ”grand deluxe” but I paid more than ”deluxe price”. The same price with the published rate for ”grand deluxe” directly in the hotel. And there is no ”grand deluxe” In the room choices in Trip. They can't ask for extrabed because there's no space. And also when 1 adult with 2 kids having breakfast they still ask for extra fee. I know this rule but i just felt not fair to pay after overpriced for the disappointing room
MM_FaizalGood location and helpful concierge staffs. Unfortunately the hotel doesn’t attentive enough to facilitate our request of double bed for all 4 rooms booked about a month prior to our arrival. 3 out of 4 rooms were without hot shower which annoyed us a lot. The room I stayed (#552) shares the same balcony with the next room and surprisingly the balcony door can’t be locked. Very loud music from the rooftop bar was also very annoying. Breakfast was not impressive and staff not attentive enough to replenish drinking glass for the fruit juices. Will choose other hotel whenever I visit Padang on the future.
AAnonymous UserHad a pleasant stay at Mercure Padang. The hotel is conveniently located near the town area, making it easy to find food, shops, and nearby attractions. The location is very strategic and accessible.
The room was clean, comfortable, and well-maintained. All the basic amenities we needed were provided, which made our stay smooth and hassle-free. The facilities were good, and the overall environment felt cozy and relaxing.
Staff were friendly and helpful throughout our stay. Overall, it’s a nice hotel and a great choice when visiting Padang. Would definitely consider staying here again.
SSketoverall we are happy, clean hotel nice staff, bedroom lighting is a bit dark. food is not bad. Nice open veranda on the 9th floor which is nice to sit and enjoy the sunset. GOOD HOTEL TO STAY IN bUKIT tINGGI
GGuest UserWe stayed for 1 night at Balcone Hotel & Suites. Location was superb, cool air , breezy and the mountain view was stunning as I have book my room overlooking the Merapi & Singalang mountain. Our room was spacious & clean & quiet. Breakfast can be improved. The wash hand basin had a bit of problem as the water does not flow very well but we manage to open the sink trap to let the water out. Settle the problem. Overall happy ending. Highly recommend this hotel.
HHappy Hour TravelerWhat a perfect hotel for my stay in Padang. Super comfortable room, the most caring and wonderful staff, amazing amenities. If I come back to Padang I would only stay here!
EEva hereHotel was clean and look beach side. The foods very good. I like some snack. I was experience gym, actually exercise equipment too old. I hope next time have good experience with gym.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You’ll find over 1,500,000 hotels in 230+ countries and regions on Trip.com. Can’t decide which hotel to book? Browse the site for inspiration!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.