Having stayed in so many hotels, this one truly impressed me! The moment I stepped in, I could feel its unique charm. The lobby is exquisitely decorated and grand, with soft, warm lighting that creates a cozy and comfortable atmosphere.
Upon entering the room, my first impression was how clean and tidy it was. The bed linen and duvet covers were spotless without a single wrinkle, and there was no unpleasant odor in the bathroom. The toiletries were neatly arranged. The room layout was very well-designed, making excellent use of the space, which made me feel incredibly comfortable.
The hotel's service was impeccable. From check-in to check-out, the staff maintained a warm and enthusiastic attitude, always wearing genuine smiles. Once, I accidentally left something in my room, and the staff immediately contacted me after finding it and safely kept my item. They also proactively asked about my needs and offered thoughtful suggestions, making me feel right at home.
The hotel's location is also excellent, with convenient transportation nearby and a full range of shopping, dining, and entertainment options. It's perfect whether for a leisure trip or a business visit.
A flawless experience. Incredibly luxurious stay at a great price for a business traveler. Excellent English skills by everyone. Room serve was prompt, even though I didn't order until almost midnight. Nawab, the *** helping with cars, was a truly phenomenal help. He called my ride and made sure my trip went smoothly, and got me and the car loaded up and on my way.
The hotel provided a good base to explore Kolkata. Away from the chaotic old city, and close enough to take Uber to get around. Loved the breakfast, especially being able to have idli, cafe and uppuma for breakfast and non spicy Sambar to go with it. It also has enough water supply such that I didn’t need to buy water at all. We walked to the axis mall nearby for grocery shopping and fast food. Since the attractions are scattered across the city anyway, we took uber to town for approximately 330 Rupees per trip. Self laundry was free too. I would definitely come back, especially once the metro nearby has completed. The only negative is the loud music coming from Novotel next door when there are weddings and parties. Perfect otherwise.
Ibis Kolkata Rajarhat offers a convenient location and clean, compact rooms with friendly service. However, the Wi-Fi connectivity in the rooms is poor and inconsistent, which can be frustrating, especially for business travelers. While the hotel is suitable for a short stay, the unreliable internet is a significant downside for those needing a stable connection.
I had a wonderful stay at this hotel in Newtown City, Kolkata with my mother and my son. The amenities and overall environment were excellent, very clean and comfortable. The staff were extremely friendly, helpful, and made us feel welcome throughout our stay. Everything was well managed and pleasant. I would definitely recommend this hotel and would love to stay here again.
The hotel staff was very nice and helpful. The hotel was very clean and modern. The location is very central, close enough to the airport and also to city center. The only issue I have is they would not allow the AC to go below 21° and at night it would get hot in the room, I asked the front desk and they told me it was general standards. Other then that the stay was a total pleasure and the breakfast menu was good.
Child abuser . Marriott hotel are allowing children as young as 3 years in their bar and not one , seven of them and for hours. They were in the bar when their parents were drinking and even the children were holding alcoholic beverages. I objected few times regarding allowing Children in a bar but no action taken.
It’s against the law and I believe Indian law doesn’t allow less than 21 years old access in a bar.
I couldn’t believe Marriott are allowing illegal activity in a geotag operated by them and that also rested to child and only word I can use is Child Abusing.
I stayed at this hotel with my friends and booked a separate room for myself. The hotel kindly arranged a room for me on the sixth floor with an amazing view of the city of Kolkata.
The front desk staff were extremely helpful and polite, especially the gentleman with glasses at the check-in counter, who always fulfilled my requests and addressed any complaints promptly. They even allowed us a late check-out because our flight was delayed, which I truly appreciated.
My room was spacious, clean, and well-maintained. The amenities provided were of high quality. The housekeeping staff were polite and clearly took pride in their work.
The security staff at the main entrance were also very courteous and always ready to help — whether it was providing small change for delivery drivers or Uber payments. Special thanks to Raghunath, one of the security team, who helped us load over 60 kilograms of luggage into our Uber when we were heading to the airport.
Overall, my experience was exceptional. The kindness, professionalism, and attentiveness of the staff truly stood out. I would highly recommend this hotel to my friends and colleagues visiting Kolkata.
It's a very good hotel, with great amenities, and good staff behaviour and great stay. A good hotel to recommend and has a great food.
Great
50 reviews
9.2/10
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8.6/10
Very Good
EEHSANIt is really a nice hotel. Good ambiance.
Some people will complain about back side construction view & noise.
But fortunately I got front side room, moreover who looks outside in city hotel?
But for sound hotel May change backside windows to soundproof options.
Clean & decorated room.
Breakfast is ok, rather I would say Good if not Very Good.
Reception people are very helpful, I got early check-in at 12:30PM.
Nearby Shopping District.
As it is busy area, so get ready for whole day huge traffic.
GGuest UserHotel was clean and beautiful. Staff was friendly and helpful. Ms. Kusum was very kind and professional and even changed the room according to our need. Breakfast was with good spread as usual for JW standards. Only setback, too many guests. Crowded during breakfast and lobbies were filled with people due to weddings and events. Otherwise service, amenities and pool areas were all lovely. Satisfied, No regrets
MMEHFOOZ ALIExcellent services although felt that some mosquitoes were there. Otherwise it was a good stay. Breakfast was awesome and staff is super friendly and helpful. All together highly recommended to stay.
GGuest UserEverything was perfect; except the dinner buffet. We will come to that later. I quote four memorable experiences.
1. The reception staff was well-trained and professional and any problems such as a billing confusion was resolved effortlessly, and more, the manager suggested me to relax in my room while they sort out the issue; no need to stand at the reception. What a nice gesture!
2. There was some drainage issue in one of the rooms (I had booked several rooms). A call to zero resolved the issue within 10 minutes. The service was ultra-fast for a hotel of this size.
3. They have shown a bold move by placing specially challenged (speech and hearing) individuals at public facing roles such as the butler, the restaurant waiter, etc. They are all well-trained and were able to communicate with my parents, my kid, and us effortlessly. Of course, none of us are trained in sign-language but somehow they managed it extremely well; hence this was a unique and amazing experience.
4. While we were checking in, there was some confusion with some of our guests who hadn't arrived yet. So, we decided to drop the bags and come back later for checkin. When the manager noticed that my elderly parents were in the car outside, they sent a couple of bottles of water to the car. Costs nothing but left a lasting impression! The dinner buffet was fine in general but the management could work on the menu and taste better, given the spotless nature of all of their other amenities and services. The breakfast buffet, however, had amazing taste. Moreover, in any other city, I would not have this complain but in Kolkata, the locals are typically foodies and the cheapest to the most expensive places in the city cannot compromise on taste. I would like to give the hotel a benefit of the doubt- I stayed during a (better: the) major North Indian festival. That might explain the main cooks on leave and backup options turned on, who tried their best but did not quite get it right.
GGuest UserElegant and luxurious hotel located in a beautifully renovated palace of royal family of Kolkata. Our room was very spacious, beautifully furnished with old, wooden furniture. The huge bathroom and all floors are made of marble. The hotel is located in multiple buildings of the palace complex. Delicious breakfast can be eaten outside in shaded patio or inside in air conditioned restaurant. Every evening there is a live show of folk dance performers. One of the best hotels I have ever stayed at.
HHtetwaiwaiI stayed at this hotel with my friends and booked a separate room for myself. The hotel kindly arranged a room for me on the sixth floor with an amazing view of the city of Kolkata.
The front desk staff were extremely helpful and polite, especially the gentleman with glasses at the check-in counter, who always fulfilled my requests and addressed any complaints promptly. They even allowed us a late check-out because our flight was delayed, which I truly appreciated.
My room was spacious, clean, and well-maintained. The amenities provided were of high quality. The housekeeping staff were polite and clearly took pride in their work.
The security staff at the main entrance were also very courteous and always ready to help — whether it was providing small change for delivery drivers or Uber payments. Special thanks to Raghunath, one of the security team, who helped us load over 60 kilograms of luggage into our Uber when we were heading to the airport.
Overall, my experience was exceptional. The kindness, professionalism, and attentiveness of the staff truly stood out. I would highly recommend this hotel to my friends and colleagues visiting Kolkata.
GGee WooIt is a floating hotel I didn’t realize.
Very convenient and beautiful hotel
All staff were so friendly
For Instagramers, it would be heaven
Breakfast was brilliant with curry, nan, zapati and so ***y sweets!
It is floating but very comfy
Only 1 issue l, no toilet paper or tissue any place even inside a room
It would be India issue, not a hotel issue though
I LOVED THIS HOTEL!!
Definitely will recommend my friends too
DDulumoniHospitality was excellent. All the staff were very courteous, which is really commendable as now a days hotel staff are usually found to be inefficient.
RRinku SophieWe stayed at The Peerless Inn, Kolkata for two nights. The overall experience was pleasant.
The room and bathroom were excellent—clean, spacious, and comfortable. A special thanks to Ms. Neha at the front desk, who was incredibly helpful right from check-in and arranged our room very quickly.
We are especially grateful to Mr. Somnath, his hospitality truly stood out. “Thank you” doesn’t feel enough to express our appreciation for his kindness and service.
We also had the chance to try the Aaheli restaurant for authentic Bengali cuisine. Every dish was absolutely delicious. The restaurant manager, Mr. Sanjib, was very warm and made us feel truly welcome.
The breakfast had a good variety and the food was delicious. However, the staff at the breakfast restaurant were not very polite and lacked a welcoming attitude or smiles, which slightly affected the morning experience.
Overall, our stay was wonderful, except for the breakfast restaurant staff’s attitude. We would definitely recommend Peerless Inn for its great location, comfortable rooms, and exceptional hospitality from key members of the team.
GGuest UserWe booked a night here at the Holiday Inn Kolkata hotel. I have stayed in Holiday Inn chennai as well. However, the standards of cleanliness and amenities and the room, the bathroom fittings and floor were low and some areas felt unsanitized as well. The floor in the room also lacked cleanliness.
They also had a torn bedsheet on our bed which I asked them to remove and they very quickly and diligently changed it. However, I was disappointed since the finishing checks if the room is in good condition for the next guest needs improvement.
The walls lacked lustre. And we paid approximately 62 EUR. Maybe they need to check the standards of other Holiday Inns like in Chennai.
Food that we ordered was nice. 10/10 on that.
But somehow the brand that Holiday Inn is and that we experienced in Kolkata was a huge mismatch.
I hope they look into all this.
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