If you're a Chinese tourist, don't set your expectations too high – it's just a basic hostel. Expect the lower floors to be equivalent to a 170-250 RMB standard in China, and even a 'premium' room shouldn't cost more than 400 RMB. The hallways are so narrow only one person can pass at a time, and there's no wardrobe in the room; clothes have to be hung on the hallway wall. You can't even lay your suitcase flat on the floor! I've never stayed in such a terrible room, and the pricing is incredibly unstable. I booked it for just over 1000 RMB, but after checking in, I found the price had dropped by more than 300 RMB. If you don't check the prices carefully, you'll get ripped off... Luckily, Trip.com customer service was great and refunded the difference! This hotel has no redeeming qualities. Although it's close to the subway station, there are definitely more cost-effective hotels nearby, all within walking distance.
The hotel's location is excellent, right near Exit 1 of Nakajima Park. It's super convenient to get to Sapporo Station and Susukino.
The hotel's onsen (hot spring bath) is incredibly comfortable; I made sure to go every day.
The room was a bit small but had everything I needed. My luggage was a bit hard to open fully. The view from the 17th floor was really nice. The front desk service was great. Just a heads-up, this room doesn't provide bottled water. You can drink the tap water directly, but if you prefer bottled water, you'll need to buy your own.
The hotel is conveniently located just 300 meters from JR Hakodate Station, with easy access to major attractions like Goryokaku Park, Tachimachi Cape, Hachiman-zaka Slope, and Hakodateyama Observation Deck via tram and bus. Hakodate Morning Market and Kanemori Red Brick Warehouses are within walking distance, making it incredibly convenient for sightseeing. The hotel's facilities are well-maintained, and the bedding is excellent. Breakfast offers a good variety of Japanese and Western options, and the food is delicious. There are plenty of shops and restaurants around JR Station. The front desk staff are welcoming and patient. Overall, this stay offers great value for money.
Good hotel which located near the Sapporo station. I stayed there for 6D5N and it was snowing for a couple of days. So staying near the subway and APIA was important to us. There’s a public Onsen bath and open lounge for guests so it was good. A couple of downside was that there was some smell in the washroom, not sure if from the gutter or bathtub. And another thing was that the bedsheet was a bit uncomfortable compared to other Keio hotel. All in all a decent hotel for any tourists that wanted to stayed in central Sapporo area.
Location: It's about a ten-minute walk from Sapporo Station. It was a bit of a hassle dragging my luggage in the snow at night when I didn't know the way, but it was easy to find my way in the morning. It's quite close to Odori Park and also convenient for catching the bus to the ski resorts.
Service: The front desk staff, whether speaking Chinese, Japanese, or English, were all very attentive. They asked detailed questions and were prompt and helpful with booking taxis.
Room: Not particularly large, and opening a suitcase was a bit difficult, but the king-size bed and mountain view made up for it, which I found acceptable.
Cleanliness: I didn't notice any uncomfortable dirty spots.
Dining: The breakfast was excellent, offering everything you'd expect. Even during the peak Chinese New Year period, it wasn't chaotic. The service in the restaurant was great, though the restaurant's front desk staff seemed a little irritable.
This is a new hotel in Sapporo offering great value for money. The hotel is very new, the rooms are spacious, and the large public bath facilities are perfect for relaxing after a long journey.
The location is about a 7-minute walk from JR Sapporo, but it's not too far if you find the right exit (16, 17, or 18). Once you exit, you can easily spot the hotel's logo by looking up.
There aren't many dining options nearby, just a ramen shop and a few convenience stores. It's about a 20-minute walk to Hokkaido University, Tanukikoji Shopping Street, and Odori Park. This hotel might be suitable for travelers who aren't visiting Sapporo for the first time and prefer a quiet, relaxing stay.
The breakfast is quite extensive with plenty of seating. Recommended!
This was my third stay, and I chose this hotel again because my previous two experiences were so good. However, this time was truly unacceptable. We arrived at the hotel around 11 AM. My daughter had injured her leg while skiing, so we asked the middle-aged woman at check-in if we could check in early. She said yes, but we'd have to pay for an additional day – what a rip-off! The funny thing is, they told us we could wait in the lobby until 3 PM without paying. The lobby was nice, so we decided to wait there instead of wasting about 1700 RMB. But then, to our surprise, we saw the staff taking our luggage and other belongings to our room much earlier, while we weren't allowed to enter. Crazy! On top of that, the Wi-Fi signal this time was incredibly poor, almost unusable. Reporting it to the hotel didn't help either; we had to use our own data. So, this stay was truly, truly, truly disappointing! Attached is a photo of my daughter in a wheelchair, and they still wouldn't let us check in early. That middle-aged woman was so inhumane!
My first trip to Sapporo was made truly amazing by staying at this hotel. The location is flawless—easily accessible from Exit 8 or 10 of the Sapporo Underground Walkway, which connects directly to the Namboku Line Sapporo Station. This makes commuting effortless even during rainy or snowy weather.
The hotel’s exterior and lobby are elegantly designed, but the most captivating feature is its view—it directly faces the ”Former Hokkaido Government Office,” and the scenery is as picturesque as a painting. The room was incredibly spacious; even with three large suitcases fully opened, there was still plenty of room to move around comfortably.
As for the facilities and dining: the breakfast on the 2nd floor offers a lavish spread of seafood delicacies full of Hokkaido’s local flavors. The public bath is also spacious, featuring both hot and cold pools as well as a sauna, which was perfect for relieving travel fatigue. Toiletries are provided in the lobby on the 1st floor for guests to pick up as needed.
Overall, this hotel offers a perfect balance between strategic location and high-quality accommodation. I highly recommend it for both business and leisure travelers!
Hotel near Susukino,Sapporo100% of visitors choose this area
AAnonymous User2026.02.23
5-10 minutes walk to eateries and shops and subway, next to hotel is Lawson convenient store.
Staff efficient and provides fast service.
I find the downside is you can only shower inside bathtub which is inconvenient to small kids and elderly, and you cant eat and drink in hotel lobby so cabt chill in lobby with families, and there is no Type C charger so you must use travel adapter. Water dispenser is not available in lobby and not at every floor, you must go certain floor to fill up water and only cold water is available (no hot water). Also mattresses are hard.
The hotel is new and modern, and its location directly opposite the Otaru Canal is convenient for sight seeing. The breakfast was delicious, and the onsen facilities were well-maintained.
However, a serious lapse in basic operational standards significantly impacted my stay. I was assigned a room that was both unlocked and had not been cleaned. This is an unacceptable level of oversight for any hotel.
What was even more disappointing was the lack of accountability from the front desk. There was no sincere apology or meaningful recovery effort to address the situation.
While the property itself has strong potential, this incident raises concerns about overall quality control and staff professionalism. I hope the management takes this feedback seriously and implements improvements to prevent similar occurrences in the future.
Very Good
188 reviews
8.9/10
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GGuest UserThe room was decent, no bathtub but the hotel has a public bath, which is standard for a business hotel. It's near Nakajima-Koen subway station, just across the street. A heads-up for everyone, it's in Nakajima Park, so if you're not near Susukino or Odori, it's a bit of a walk. It's not out of the way, but you do have to walk. Sapporo's subway isn't as frequent as Tokyo's, so sometimes walking might get you there just as fast. It's quite a hassle to drag luggage and parents through the snow when you can't use the underground walkway.
RRukawa1111The 39 sqm room with two queen-sized beds was perfect for our family of three. The facilities felt high-quality, but it's a shame the minibar was so small and there were no complimentary or even paid drinks in the fridge. The breakfast buffet restaurant was beautiful, and over our two-day stay, some main dishes were rotated. They even had soup curry and gluten-free bread, which was a first for me and a very thoughtful touch. Fresh mozzarella and homemade herb butter were also available. However, it was surprising that the restaurant didn't serve lunch or dinner; only the ground-floor lounge offered some simple meals. The hotel's facilities were also a bit limited, with no pool, hot spring, spa, or business center, just a small gym on the ground floor. Most of the guests seemed to be Westerners, suggesting it's primarily a leisure-focused resort.
GGuest UserThe hotel management is really poor. The public hot spring always has a sticky film on top, and there were foreign objects in the large pool where people lie down, almost cutting my skin. The worst part is that these things can't be removed. The day after soaking, my feet were incredibly itchy, probably due to a fungal infection. People with tattoos and whatnot were also soaking, and no one seemed to care. At 9 AM, staff members were walking around the hot spring area in outdoor snow boots, which was absolutely disgusting. And the funniest thing is, you have to take off your shoes when entering this hotel, and you're not allowed to wear slippers inside the entire hotel. I won't even mention the insufficient floor heating; walk around in socks for a bit, and white socks turn grey. Luggage can be wheeled through freely, so just imagine how dirty it must be. The dinner buffet was mediocre. I ordered a glass of red wine and had a headache all day afterward. The breakfast buffet the next day, however, was decent. I probably won't go back and hope they seriously improve their management. Don't tarnish the Tsuruga brand.
TTaidijunThis was my second stay at the Park Hyatt Niseko, and it seems the front desk staff was new this time. They made several mistakes, like sending us to the wrong building and getting our room direction wrong – quite unprofessional. On our third day, breakfast at the Chinese restaurant was poorly arranged; we were seated right next to the cart for collecting dirty dishes, which completely ruined our appetite. Otherwise, it was as excellent as ever! The housekeeping ladies were exceptionally good. After a day out, we returned to find our beloved teddy bear neatly placed on the pillow with a blanket over it – so thoughtful! And the teppanyaki was delicious as always!
ZZandoudouThe hotel's location is excellent, offering views of the Sea of Okhotsk's drift ice from both the rooms and the lobby lounge. The lounge is a great perk for a relaxing vacation, providing complimentary snacks and drinks from noon until 11 PM. Dinner was a bit underwhelming, and the menu repeated frequently during my two-day stay. After a hot spring bath, free milk is available, and guests can also pick up a complimentary ice cream from the bakery at the entrance each day of their stay.
GGuest UserThis was my third stay, and I chose this hotel again because my previous two experiences were so good. However, this time was truly unacceptable. We arrived at the hotel around 11 AM. My daughter had injured her leg while skiing, so we asked the middle-aged woman at check-in if we could check in early. She said yes, but we'd have to pay for an additional day – what a rip-off! The funny thing is, they told us we could wait in the lobby until 3 PM without paying. The lobby was nice, so we decided to wait there instead of wasting about 1700 RMB. But then, to our surprise, we saw the staff taking our luggage and other belongings to our room much earlier, while we weren't allowed to enter. Crazy! On top of that, the Wi-Fi signal this time was incredibly poor, almost unusable. Reporting it to the hotel didn't help either; we had to use our own data. So, this stay was truly, truly, truly disappointing! Attached is a photo of my daughter in a wheelchair, and they still wouldn't let us check in early. That middle-aged woman was so inhumane!
TTutusThis was the most anticipated part of our entire trip, and it certainly didn't disappoint!
#Hotel Location: Excellent. It's right on the hot spring street, and behind it is the pier for lake boat tours (Happy Boardwalk).
#Hotel Service: They upgraded us to a large suite for free, and the view was absolutely fantastic. I loved the suite's layout, amenities, and the smart toilet. The outdoor hot spring faces the lake, and the male and female baths rotate at different times, so you can try them all (っ˘ڡ˘ς)♨️
The buffet was also good, and we additionally ordered a red king crab which was delicious. You can book many activities and experiences at the hotel. There's an outdoor shop called Siri on the first floor of the hotel where you can book activities like hiking and lake tours. My friend and I booked the night forest light show at the front desk. The only thing worth complaining about is how ugly the hot spring robes are – absolutely no desire to take photos in them!
HHaibushiyinweiwokeaiThe views are absolutely amazing, no doubt about that. However, getting to the hotel is a hassle. You can only book their shuttle or take a taxi. There isn't much good food at the hotel either; you have to go all the way down the mountain to eat. Compared to being down the mountain, the view here just adds the sea view. Unless you specifically want to ski up here, I don't think it's worth it, as the ski resort isn't particularly outstanding, though it might be good for kids. Overall, it's not worth the trouble (not that the price isn't worth it, but it's not worth all the inconvenience).
NNS21Excellent service. Love their facilities, especially the playroom and the onsen. The hotel is new and clean but the room is a bit small, but we still love it. Thank you so much ♥️
If you’re lucky, you’ll get a beautiful view of the snow mountains.
GGuest UserDai-ichi Takimoto lived up to its reputation! The bathhouse is wonderfully spacious with a great variety of pools, so much so that there's even a recommended bathing sequence – I only discovered it on the steam room's exterior wall on my second day, and it was quite an eye-opener! There are also three charming outdoor pools with beautiful views. The staff were all very attentive. We didn't book dinner, but breakfast was fantastic – a rich selection of high-quality dishes. (Note: there aren't many restaurants on the hot spring street outside, especially in the evening. I'd recommend the ramen shop for lunch and the seafood rice at the onsen market for dinner.)
The twin room in the South Wing was very spacious, the facilities were modern, and the view from the window was lovely. My only gripe is the somewhat impractical layout. Firstly, I'm not sure if it's because of the integrated bathroom unit, but the bathroom itself was tiny and cramped, forcing us to use the main bathhouse in the mornings and evenings. Secondly, the wardrobe was placed in an awkward spot, making it inconvenient to open and access clothes. I genuinely suggest they visit some mid-range hotels in China, like those under the HUAZHU Group's Ji Hotel brand, to see how they ingeniously solve these design challenges.
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