For the price we paid it was great :) receptionist was great and upgraded us!
The only thing I’d say is cleaners do not clean the carpet so lord knows when it’s been last hoovered.
Defo recommend
A comfortable hotel that is more comfortable. There is also a fruit that will be sent back to the hotel every day. This cheap hotel can be used for a variety of cheaper hotels. Let's go live.
Centrally located in Hamra District, supermarkets and restaurants around. The service is average adequate , the place is clean and the Wi-Fi work. Normally for the price I would recommend a short stay. There are many hotels in the hamlet this trip with different standard. I will say this one is above average.
Excellent service. The internet didn't work at all on the first day, so we were moved to a room with a better connection (from the 7th to the 2nd floor). The staff is very responsive and always ready to help.
Breakfast is a buffet: boiled eggs, scrambled eggs, sausages, beans, bread, tomatoes, cucumbers, cheese, salami, two types of cereal, two juices, tea, and coffee. They also make flatbreads with cheese and herbs. The first couple of days are great, but then you get tired of it because the main dishes don't change at all, it's always the same. I think some variety would be nice.
The cleaning service is simply excellent! We fly often, usually staying in five-star hotels, and frankly, the cleaning here was truly amazing, a level above many other places. They clean every day.
The rooms are a little dated, but everything you need is there, and, as I mentioned above, they're really clean. The only thing is, you can't walk barefoot on the floor, but otherwise, everything is great.
The hotel I stayed in several years ago, because the economic situation is depressed, the service is slightly worse than before... But the room is still very clean, and the location of the hotel is OK. Breakfast is not good.
Adding a few more points to my previous review.
On the morning of my departure, after breakfast, a lady from the restaurant asked me to fill out a survey. I rated the food variety a 7, indicating I wasn't fully satisfied. She then prompted me to specify what I'd like to eat, so I wrote down fried rice and fried noodles. She mentioned that they could actually inform the kitchen to prepare it fresh for me. This genuinely impressed me; the service here is truly exceptional. What a shame it would have to be for a future visit!
One more tip: In Lebanon, there's generally no need to exchange for Lebanese Pounds. Almost all establishments accept US dollars, and often at a more favorable exchange rate than dedicated currency exchange booths.
One peculiar observation: when using Uber in Lebanon, drivers frequently demand an additional fee on top of the app's quoted price. I've sometimes refused and opted to re-book or find another ride, but there are instances when finding a taxi is difficult, and I've had to reluctantly agree to the surcharge.
Very good, costly performance. Very close to Pigeon Rock attractions, easy to go out! Breakfast service is offered and the waiters are very considerate. They will accompany you throughout your stay! I would stay here again next time!
Xxiongj05Very good, costly performance. Very close to Pigeon Rock attractions, easy to go out! Breakfast service is offered and the waiters are very considerate. They will accompany you throughout your stay! I would stay here again next time!
NNJ2920For the price we paid it was great :) receptionist was great and upgraded us!
The only thing I’d say is cleaners do not clean the carpet so lord knows when it’s been last hoovered.
Defo recommend
GGee88The hotel is beautiful, clean and the location is very central. However the indoor pool in the spa was being emptied in the middle of the day when we tried to use it. Service around the outdoor pool was bit slack for the prices you are paying. However the biggest problem was parking. Felt like we were being taken on a ride, we were told that a full day parking was $25 which we paid, despite the fact that is a really extortinate price for the area, however at the end of our stay we were told that the $25 covers 8 hours only so we were charged twice and extra $9 for an additional three hours stay. So in total we paid $59 for around 20hours of parking which sounds extreme, not to mention the rude way we’re asked to pay. It was the experience I was hoping for, I am unlikely to go back, which is a shame because it is such a historical and beautiful hotel.
AAl Loubnani (اللبناني)Very good hotel near the mall,but no parking if you have a car you have to pay extra 7$ for your car,that's already wroten but i didnt notice.
RRayRayChanCentrally located in Hamra District, supermarkets and restaurants around. The service is average adequate , the place is clean and the Wi-Fi work. Normally for the price I would recommend a short stay. There are many hotels in the hamlet this trip with different standard. I will say this one is above average.
GGuest UserIt was a great stay. Overall experience perfect. Cleanliness and friendliness and service just great . I would recommend the hotel to anyone who is traveling to lebanon especially if he is going to be in achrafiyeh. Out experience with Citea was just great . We both want to thank them for everything .
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