Posted on Dec 17, 2025|Premium Deluxe Room
Guest UserNice location. Beautiful view. Great service as well. Staff is nice. Breakfast spread is good - although many items were very salty. Same for dinner buffet.
One issue - no lift. So people who cant take stairs are unable to go to bar above or spa below.
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Price per night from:£35
Posted on Feb 24, 2026
Ziyoudeyu
Hotel location is not biased, easy to find, but it is still a few minutes drive from Kandy Lake. It is more convenient to have a larger supermarket within a few minutes of walking around. If you want to see the lake and enjoy the lake view, choose this hotel carefully. But the traffic by the lake is crowded and the traffic is noisy at night, but this hotel is relatively quiet. Besides, the room is very large, but as shown in the picture, the space is wasted, very empty, and there is no sense of design at all. The facilities are also relatively old and the sanitary conditions are average. The hotel's infinity pool is more distinctive, it can be seen that it is green hills and farmland, because the weather is cooler and there is no experience. Breakfast is quite satisfactory, there is not much impression.
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Price per night from:£58
Posted on Aug 7, 2024
Guest User
The owners and employees at this hotel are so, so lovely.
Unfortunately their hotel is not. I almost feel catfished as many of the photos highlighted the bar and pool party atmosphere. This was not the case - the pool was a decent size but in the shade and I actually didn’t see anyone in it. The pool party drinking shots I highly suspect were perhaps not a genuine source.
The same goes for the bar which is massive and attended to by several lovely young, bored gentlemen as both times I popped up (once for dinner) I was the only patron. Again no party atmosphere or even people - which is a shame as it is a big venue.
Fortunately next door was another venue for some decent cocktails and music which saved the boredom somewhat.
The bedroom was a decent size with a small fridge (but didn’t work), the bathroom was small, felt dirty, no hand soap or soap for the shower (apart from leftover previous occupants - and that was gross).
The pressure was poor making showering difficult and there was plaster on the floor from some damage - not cleaned up.
The bed was massive and comfortable with air conditioning and a fan so sleep was good.
Finally, and to repeat, the staff were lovely. Very hospitable and the location is about a ten minute walk to the Sacred Tooth Temple and Kandy Lake. So great location.
Would I stay there again - no. Would I pop in to say hello to the owners and next door for a cocktails - possibly!
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Price per night from:£13
Posted on Jul 21, 2026|Triple Room
Guest User
At one time this was likely a good hotel, however it is now tired, run down and old. We booked the all inclusive rate as we have four children and it made sense as it included drinks and snacks. However, when we arrived the hotel refused to honour it. The manager was exceptionally rude and insisted it was an error on our part despite it being advertised on numerous booking platforms. There are much nicer hotels that offer the same rate within the town that we would have booked had we realised the all inclusive was not an option. The rooms were ok but the extra beds were camp beds and the carpets were extremely dirty throughout the hotel with a strong smell of urine outside the fitness suite. The food was average at best but would not recommend. If you are staying for one night then this would be ok as the location is extremely central but not for any longer.
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Price per night from:£57
Posted on Jul 1, 2026|Deluxe Room
Niki Galor
Overall, the hotel is quite decent: the staff is always ready to help, and the restaurant and bar offer delicious food (a varied selection at the buffet). The interior is a bit dated, but it's not a dealbreaker (the bedding and towels are clean). For its price, it's an excellent option.
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Price per night from:£41
Posted on Jul 6, 2026|Superior Twin Room
Natalie888Wake up to Monkeys on the balcony! 🤣🤣🤣 natural and incredibly beautiful hotel. Highly recommended for families.
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Price per night from:£105
Posted on Apr 20, 2026
Guest User
A wonderful stay with absolutely breathtaking views. Wherever you look, you’re surrounded by rolling mountains, and the grounds are beautiful with lots of native wildlife; you really feel at one with nature.
The service was exceptional throughout. All staff were attentive, kind, and genuinely eager to help. A special mention to the reception team, especially Jenovia, who was incredibly friendly and helpful, showing us around and making us feel very welcome from the start. The hotel is also very family-friendly, with a small play park and thoughtful touches like towel animals from housekeeping (Ravi) that made our little girl’s day.
Breakfast was very good with plenty of choice, including both Western and Sri Lankan options. A few very small improvements (such as having bacon readily available, colder milk at breakfast, and ice with poolside drinks) would make the experience truly five-star, but these are minor details.
Rooms were clean and comfortable with all amenities provided, and overall the level of service really stood out. If you’re looking for stunning views, a peaceful setting, and excellent hospitality, this is a fantastic choice and one I’d happily recommend.
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Price per night from:£34
Posted on Sep 8, 2026|Deluxe Double Room
Ali Nakko
This place is truly absolutely stunning, but what made our stay even more special was the incredible people who work here.
From the moment we arrived, every staff member welcomed us with such a warm smile and genuine kindness. They were always friendly, attentive, and ready to help, and no matter what we asked for, they went above and beyond to make sure we were happy and comfortable. You could really feel that they cared about making our stay special.
My wife and I fell in love with this place. It wasn’t just a beautiful vacation; it was the warmth, hospitality, and little touches from the wonderful team that made it truly unforgettable.
Leaving was honestly very emotional for us. We were so sad to say goodbye, because it already felt like we were leaving a place that had become very special to us.
A huge thank you to the entire team for giving us such beautiful memories. We will definitely be back on our next vacation, and we cannot wait to experience this wonderful place again.
We wholeheartedly recommend this place to everyone — you really have to experience it for yourself! ❤️
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Price per night from:£75
Posted on Feb 24, 2026
Aisitawayeshihou
A three- and two-story villa has two bedrooms, and the third will be locked. The room is OK for local consumption. Breakfast in the morning, it is white rice breakfast, not curry, fresh food, OK
The surrounding environment is very good, wake you up in the morning by wild peacocks
The disadvantage is that the hot water in the bath is very short, and the water is cold before one person finishes washing.
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Price per night from:£46
Posted on Aug 8, 2026|Flowerdew Suite
wsallyy
The Tea Factory Hotel offers a truly unique and interesting stay, brimming with the strong essence of a former British tea estate. You can feel the weight of history in every detail, from the perfectly preserved antique flooring in the rooms. The hotel has meticulously restored the life of the old tea plantation, with vintage engines, retro sliding-door elevators, and other thoughtful touches that make you feel as if you've stepped through a time machine into an immersive historical atmosphere. The gentle morning sun shines directly onto the bed, waking you after a good night's sleep – it's warm and therapeutic. The rooms are clean, comfortable, and well-equipped, creating a quiet yet stylish ambiance. The service is attentive and thoughtful, making for an excellent experience. It's highly recommended for guests who appreciate vintage charm and seek a unique stay.
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Price per night from:£70