Posted on May 3, 2026
Guest User
My stay at Sofitel Casablanca Tour Blanche was extremely disappointing and far below the standards expected from a Accor luxury hotel.
Service was unprofessional from check-in, breakfast quality and hygiene were poor, and even simple orders took far too long.
Most seriously, personal belongings were taken from my room, and the hotel failed to conduct any proper investigation or provide follow-up despite multiple complaints.
Overall, poor management and serious security concerns. I would not recommend this hotel.
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Price per night from:€87
Posted on Aug 17, 2026|Superior Single Room
JekosI really like this hotel. The staff are very competent and friendly. Everything is very clean. The breakfast is very diverse and delicious. There's also a gym and a pool with a jacuzzi.
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Price per night from:€37
Posted on Dec 30, 2025|Standard Double Room
Guest UserClean, modern, new, comfortable rooms, reliable, hot and clean shower, free water, 5-minute shuttles to airport, which are all that i need for an airport hotel. I am all good with the average wifi, relatively short menu at the restaurant, and the lack of shops nearby. Very good value for money in my view.
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Price per night from:€68
Posted on Apr 17, 2026|Superior Twin Room Sea or Park View
Guest UserWe didn’t have a good stay at the Novotel in Mohammedia, there was no hot water on arrival and there was obviously a hotel wide issue, but the reception said they’d sent someone up and we needed to run the taps for 10 minutes! Well that didn’t work and there was no hot water in the morning either, even they promised it would be back by the morning, so freezing cold shower. No remote control for the TV, the blackout blinds had tears and holes in them (see photo), the carpets were tired and marked (photo) and the windows were absolutely filthy (photo). This was billed as a “superior room with park view” - you could see the park with the window open, but with it closed the dirt pretty much obscured it. We booked a massage but cancelled as how can you have a massage without a shower? The breakfast was very average. The staff were fine, they are up against it with this building, but they constantly asked us to give them reviews by name. The pool is tiny, the bar was quite lively and again nice staff. For a modern Novotel this was a pretty bad experience.
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Price per night from:€65
Posted on May 31, 2026
Guest User
My Moroccon friend I studied my phd with in Ireland (my nationality) drove me from Cas airport to the hotel & helped me with my bags to my room & ordered me a bottle of wine from the bar (about the same price as the deluxe room), saying welcome to my beautiful country! The bar staff took the wine off my friend, a GP, and said ”I know this is how you earn your bread and you will be paid but we don't accept this here”. I.e. The receptionist accused my friend of being a **********. The bar man was disgusted by the comment. Having paid, I didn't stay at the hotel and checked out the next day. The receptionist should say... We don't accept non-customers going to customers rooms, not accuse another Moroccon woman of being a ****** (my conservative Muslim friend was mortified)
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Price per night from:€32
Posted on Jun 20, 2025|King Room
Guest UserI stayed for 1 night, June 16-17. The service was very good as well as the facilities. The next day after checking out I checked and found that my t-shirt was left behind, then I went back to ask about it, but they said they couldn't find it. I'm sure my t-shirt was left there. How can a hotel as good as this have something left behind and not stored first? Even didn’t care about asking me my contact information so if thy ask the staff and found it thy will contact me!! Thy are not doing that
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Price per night from:€146
Posted on May 15, 2026
Guest UserExcellent hotel, clean. The soundproofing isn't perfect, but it wasn't noisy and didn't disturb our rest. The room was cleaned daily. The room is spacious, with a comfortable mattress and pillows. We did see small ants on the table near the kettle. The bathroom is convenient and clean. For the price, it's acceptable. It's a convenient 15-minute walk to the train station. The breakfasts are decent, and they have desserts, but they are a bit repetitive.
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Price per night from:€39
Posted on Sep 15, 2026|Standard Queen Room with Sofa Bed
Anonymous UserConveniently located right next to Casa Port, it's about an hour's train ride to the airport. The hotel staff are incredibly warm and welcoming, always making you feel right at home. There's a great variety of restaurants nearby, offering both Chinese and Western cuisine. It's also very close to the Hassan II Mosque. Definitely the top choice.
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Price per night from:€56
Posted on May 2, 2025
Guest User
Dear Four Seasons Hotel Casablanca Team,
I want to express my heartfelt gratitude for the incredible experience we had during our honeymoon at your hotel. The welcoming decorations in our room, adorned with beautiful rose flowers, made our stay truly special.
I would like to give a special mention to Aida, who took exceptional care of us throughout our visit. Every time we needed assistance, she was there, ensuring our comfort and happiness.
Additionally, I want to thank the front desk manager, Samiya Bernoussi, for accommodating our request for a late check-out after we learned about our flight delay. Your attentiveness and kindness are greatly appreciated.
Thank you once again to all the staff for making our honeymoon unforgettable.
Sincerely,
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Price per night from:€517
Posted on Apr 25, 2026
Guest User
I booked a twin room with a city view, and when I checked in, I asked the front desk for a room with a better view. To my delight, I was upgraded to a sea view room! From the room, I could see the Hassan II Mosque and the ocean, which was a fantastic view. However, there were some issues with the facilities. The shower drain was severely clogged, and there was only one bathrobe in a double room, and only one mouthwash cup in the bathroom. Since I was only staying for one night, I didn't bother to complain. It felt like the hotel's hygiene and service weren't up to standard. I hope my review helps them improve their service quality.
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Price per night from:€125