Facilities: The room has a wardrobe, TV, table, chairs, and a luggage rack. Anything else you need can be found in the communal kitchen. The hotel's location is very convenient, with the airport bus route 8 going directly there. Across the street are a garden and a university. However, it's worth noting that the soundproofing is extremely poor; even a small sound from the corridor is clearly audible. If there are children shouting and slamming doors, it gets very noisy. The university bar across the street can also be quite loud on weekends, and early in the morning, around 6 or 7 AM, there are delivery trucks downstairs which are also noisy. In short, if you're sensitive to noise, choose carefully. For those not sensitive to noise, this hotel is highly recommended and offers great value for money!
Cleanliness: Satisfied. Although the bathroom is shared between two or three rooms, it is very clean.
Service: The dark-haired staff at the front desk were quite warm and friendly, while the light-haired staff were just average.
The price-performance ratio is acceptable, the location is good, parking is free, turndown service is available, and they give you a teddy bear and chocolates. There are also free apples in the hallway. The only downside is that the front desk staff are not very professional.
The room was a bit small, but it had everything we needed. Its central Christchurch location made city walks incredibly convenient. The daily room cleaning service was a thoughtful touch, and the price was fantastic. I'll definitely stay here again next time I'm in Christchurch!
This hotel is one of the better options in Kaikoura for whale watching. It offers free parking, and if the lot is full, you can also park for free on the roadside by the sea.
The restaurant downstairs is excellent. After whale watching, we didn't want to go far, so we just had dinner there.
As for the room, it's on par with domestic Quanji or Atour hotels, but not quite five-star. Still, for this area, you can't be too picky. It was clean and comfortable, which is what matters.
The Novotel Christchurch Airport, a 4.5-star modern hotel under the Accor brand, opened in late 2017 and officially began operations in 2019, quickly becoming a landmark in the airport area.
Its convenience is exceptional; it's within walking distance of the airport terminal and right next to the International Antarctic Centre. The city center is about a 15-minute drive away, with smooth public transport connections, making it ideal for layovers and business trips. A 30-minute ride on the #3 bus, costing 6 New Zealand Dollars, will take you to downtown attractions like the Riverside Market commercial center, Christchurch Botanic Gardens, and Christchurch Art Gallery.
The hotel boasts excellent facilities, including 200 modern rooms equipped with floor-to-ceiling windows, soundproofing, smart TVs, and minibars. It features a scenic restaurant, a fitness center, multi-functional meeting rooms, 24-hour front desk service, and complimentary Wi-Fi. The environment is comfortable and elegant, making it convenient for both travel and accommodation.
Guests can also enjoy the convenience of a Woolworths supermarket and various dining options, including the International Antarctic Centre, all less than a 10-minute walk away.
A highly recommended hotel.
Upgraded to a top-floor room as a platinum member. The room wasn't huge, but the view was great. Check-in at the front desk was very friendly; there weren't any Chinese-speaking staff, but communication was smooth. Crowne Plaza Christchurch boasts an excellent downtown location, within walking distance of Victoria Square, the Avon River, and the Cathedral. The rooms are modern, spacious, and very clean, with some offering city and river views. Breakfast is generous, and the service is professional and attentive. The hotel also has a well-equipped fitness center and other facilities. Overall, it was a comfortable and efficient experience, perfect for both business and leisure travelers, making it a top choice for accommodation in Christchurch.
A great stay for one night. If you didn’t book parking for your car, you might have to park on street which is annoying coz you have to wake up early to look after your car and avoid tickets . Overall, it was a great hotel room with nice shower head with strong water flow in big shower room.
We arrived in Christchurch around 9 PM, and the young lady at the front desk gave us a very warm welcome. Checking into such a lovely hotel on our very first day in New Zealand left a truly wonderful impression.
I stayed at this hotel for three nights in Christchurch. Overall, it maintained Hilton's usual high standards and was generally satisfying.
**Ambiance:** The hotel is beautiful, with vibrant flowers in the garden. Enjoying breakfast in the restaurant with a view of the garden outside the window was a real pleasure. The hotel is also very close to the city center. On a sunny day, it was lovely to walk to the city center, visit the Botanic Gardens, the Arts Centre, the Riverside Market, and the Cardboard Cathedral, all while strolling along the Avon River. I managed to check off many attractions without even realizing it.
**Cleanliness:** Housekeeping was prompt, and the room was clean and tidy. I didn't find any dirty spots.
**Facilities:** The hotel seems to be a bit old, so the facilities aren't brand new, but they are sufficient and well-equipped, including a hairdryer, iron, kettle, refrigerator, and air conditioning – enough for a short stay. The room's balcony was also nice, overlooking a lawn, perfect for some peaceful relaxation. The only drawback was the poor soundproofing in the room. The room next door frequently opened and closed their door, sometimes more than ten times between 10 PM and 1 AM, and at one point, it was every ten minutes or so. Each time, it made a huge noise that felt like the bed was shaking, waking me up multiple times. I even started to wonder if countless people were staying next door. This kind of thing is really down to luck, but better sound insulation would have made for a less disturbing stay.
**Service:** The front desk staff were very polite and enthusiastic during both check-in and check-out, which left a great impression. We were given two bottles of water and two warm cookies upon check-in, which was a thoughtful touch. The only thing that left a bad taste in my mouth was the suspected subtle racial discrimination from the restaurant's reception staff. I stayed here for three days and saw many other Chinese tourists. Not once did I hear the staff say goodbye or thank you to us when we left the restaurant. They would just stand there, pretending not to see us, but then smile and thank the Caucasian guests walking behind us. This happened every single time for three days, and they pretended not to see other Chinese guests leaving too. I have to wonder, is this how the hotel trains its staff? To provide different service based on race? These staff members, who were older and positioned at the restaurant entrance for greeting and guiding, were not the young, busy servers inside the restaurant, who did a great job. Based on this subtle differential treatment, I can only give the service three stars, no more.
The location of the hotel is great. The service was partly friendly, but my bed sheets had some red stains, and the milk in the fridge had gone bad (it was already like cheese in consistency).
I complained the next day because I only noticed the issues when I went to bed late, and nobody was at the reception. The response I received was that they could have changed the room, because they have 24hours workers. I didn’t receive a real apology or any gesture, such as offering breakfast, to make up for paying almost €200 per night.
Considering the rate, I expected a higher standard of cleanliness and customer care…
Very Good
179 reviews
8.8/10
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IDR 1,466,999
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9,2/10
Great
Perfect location to get around Christchurch. Nice clean rooms and stunning lobby.
Everything was great — the room had a washer and dryer, and there was a good variety of food options nearby through DoorDash delivery. Roadside parking was available near the hotel. Just that a dust ball spotted on one pillow
Great location within 100m to Christchurch airport, good gym facility and view of the runway. The whole hotel feel very new and modern. Although it’s right next to the runway, we can’t hear any of the noise at all, breakfast is great with lots of options.
This was by far the best hotel I stayed at in New Zealand. Compared to other Hilton properties, the bed here was noticeably larger and more comfortable. I stayed in a twin room, and each bed was around 1.2 to 1.5 meters wide, whereas other hotels only offered very narrow single beds (about 0.9 meters). There was also plenty of space between the beds, which made the room feel much more comfortable. The room was very clean, well-equipped, and the front desk staff were friendly and helpful. The location was also decent, making it a very convenient and pleasant place to stay overall. I would highly recommend this hotel — especially if you’re looking for a comfortable and restful experience.
A great business option, given location (walkable from airport and for me my meeting location). Thevhotel has a pretty standard restaurant and buffet breakfast. Services and amenities standard (coffee making facilities,a fridge, a couple of sky channels and a work desk etc). No microwave. The hotel as far I could see, has quite a large footprint, (I.e., single storey) ... so be prepared to walk quite far to your room (an issue for me since I am recovering from a broken foot). Nice and quiet. Comfy bed ^^
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