Experience started badly at check-in when they refused to add my wife to the booking as Trip.com’s mobile “deal” was for one guest in room. Snarky reception person rude and borderline hostile - this was our third stay at this property and as in the past, we felt a subtle bias against us as non-Portuguese. The Front Desk Manager got involved and he refused to comp. me my wife’s addition to our room and said we had to pay euros 40 for her two day’s breakfasts. He appeared unkempt with s dirty shirt and was unshaven . His attitude was aggressive and disrespectful in the extreme. We asked to be relocated to a higher floor from the 2nd floor and he informed me that there were no sea view rooms on upper floors. This was patently a lie as the initial receptionist told me that the hotel was not fully booked.
While I was in discussions with the front desk receptionist, a hotel guest came up and complained that her room was bery hot. She was told by the same snarky receptionist that the aircon was off due to a system changeover and she should open her balcony door! When I asked the same question later on to another receptionist, he said that they could give me a fan. She was and English lady and when a Portuguese guest arrived to check/in, that dame clerk was all over him with handshakes all around. Other staff around the property didn’t seem overly friendly to guests as well.
It is unforgivable for any hotel, let alone a supposed 5 star property, not to have its HVAC system operable and even worse, not to advise guests of the issue.
Our room was spacious, if a little warm, but showed the ravages of time with chipped furniture and surfaces. Also, not too impressed by the powdered coffee presented in the room, or a euros 3 charged for a bucket of ice.
I cannot recommend this property for a stay in Portimao and there are a few other more undated hotels nearby.
I liked the accommodation, the size of the room, clean linen and towels, a large shower, good pressure of hot and cold water, music on TV, a large swimming pool. Breakfast is quite good, dinner too, no frills, but there is something to eat, there is fruit (pineapple, melon, watermelon and oranges), breakfast costs 7.5; dinner with a small bottle of wine cost me 25 euros. The reception staff is very attentive, they allowed me to change the date of breakfast and helped with the train schedule. The room was spacious and had a balcony.
Clean and modern building. This apartment has a great lobby and the staff are friendly and welcoming. The units are also extremely clean and have a lot of closet space. The beach, restaurants and shopping center were all within a 10 minute walk from our apartment. I highly recommend it.
Just remember you don’t have the view of the ocean, but as I said the water is just around the corner from the building.
My experience was great, open pool, easy to park, in the summer it is worth the money, what I would change is the slightly uncomfortable pillow, average buffet breakfast, lacks a little more variety.
Our stay at The Editory By The Sea Lagos was amazing!
✔️ Very clean and well-maintained
✔️ Spacious and comfortable rooms
✔️ Wide variety of breakfast choices
✔️ The sauna, indoor pool, and outdoor pool are definitely a must-try
✔️ Great location — close to the town centre and beach
✔️ Quiet, relaxing, and perfect for a chill getaway
One of the best places to stay in Lagos if you want a peaceful holiday while still being near everything. Would definitely stay here again.
I cannot fault this hotel at all. From the check-in to checkout we had a lovely stay, the room was lovely and the bed very comfortable, it was spotless as was the well equipped bathroom. Also I was surprised that the breakfast was so good, ripe fruit, cereals, pastries, meats and a hot selection too. I was extremely impressed with this hotel, I have stayed in other hotels which cost a lot more and they weren’t as good as this.
Check was fast, friendly and efficient. Room was very good. Large bed, safe balcony, very clean, tea and coffee making facilities in the room.Rituals toiletries in the bathroom. Breakfast was a hot and cold buffet with good choices in all areas. Pool looked clean but didn't use it. Dinner menu had a good selection of dishes but again did not use.
Lovely new large hotel in a quiet area, not far from the W Algarve. The hotel was super clean, with large rooms, and the continental breakfast was decent with a good variety of options.I didn’t opt for the buffet dinner, as it was easier to order a nice burger from the bar, which was really tasty. I also tried the Portuguese steak sandwich, which just wasn’t to my liking, but the staff kindly changed it for the burger instead.The pool and spa areas were also spacious and well maintained.You do need an Uber or a car to get around, as there are very few shops nearby. There is one nice restaurant next door and a sports bar close by.The staff could have been a bit more enthusiastic or forthcoming with hotel information, although the manager Andrea, was especially helpful and lovely to talk to. As it was off-season, the hotel was very quiet, and the weather was a bit chilly, so the pools were not really in use. I would definitely visit again if the price was good.
It is located 30-40 minutes from the beach. Shop is 10 min away. Apartments has thin walls. Simple apartment for a great price. Had a good kitchen. Would book again.
Once called the Alvor Luna Bay when bedrooms seemed larger!!! Renamed and reshaped. Swishly refurbed as new. Now the main problem is the lack of storage in what seem smaller bedrooms despite voluminous balconies. Simply, storage is inadequate for two guests for longer than a week, maximum. Let me describe............ a small [4feet tall?] open metal wardrobe rail with five fixed point clothes hangers. Four or five open shelves beside this rail., one occupied by the rooms safe. In all other respects its fine. The staff good and plentiful and helpful. The location the best in town!
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WwanderwithanningOur stay at The Editory By The Sea Lagos was amazing!
✔️ Very clean and well-maintained
✔️ Spacious and comfortable rooms
✔️ Wide variety of breakfast choices
✔️ The sauna, indoor pool, and outdoor pool are definitely a must-try
✔️ Great location — close to the town centre and beach
✔️ Quiet, relaxing, and perfect for a chill getaway
One of the best places to stay in Lagos if you want a peaceful holiday while still being near everything. Would definitely stay here again.
GGuest UserExperience started badly at check-in when they refused to add my wife to the booking as Trip.com’s mobile “deal” was for one guest in room. Snarky reception person rude and borderline hostile - this was our third stay at this property and as in the past, we felt a subtle bias against us as non-Portuguese. The Front Desk Manager got involved and he refused to comp. me my wife’s addition to our room and said we had to pay euros 40 for her two day’s breakfasts. He appeared unkempt with s dirty shirt and was unshaven . His attitude was aggressive and disrespectful in the extreme. We asked to be relocated to a higher floor from the 2nd floor and he informed me that there were no sea view rooms on upper floors. This was patently a lie as the initial receptionist told me that the hotel was not fully booked.
While I was in discussions with the front desk receptionist, a hotel guest came up and complained that her room was bery hot. She was told by the same snarky receptionist that the aircon was off due to a system changeover and she should open her balcony door! When I asked the same question later on to another receptionist, he said that they could give me a fan. She was and English lady and when a Portuguese guest arrived to check/in, that dame clerk was all over him with handshakes all around. Other staff around the property didn’t seem overly friendly to guests as well.
It is unforgivable for any hotel, let alone a supposed 5 star property, not to have its HVAC system operable and even worse, not to advise guests of the issue.
Our room was spacious, if a little warm, but showed the ravages of time with chipped furniture and surfaces. Also, not too impressed by the powdered coffee presented in the room, or a euros 3 charged for a bucket of ice.
I cannot recommend this property for a stay in Portimao and there are a few other more undated hotels nearby.
TTamelaNot my first time in Faro but chose this hotel for the rooms with balcony marina view. The hotel has a rich history and has been around since 1960s and its undergoing refurbishments in some areas.
The old rooms look dated and could do with better cleaning as previous occupant’s hair was found in the bathroom.
We loved the design & aesthetic looks of the new refurbished areas such as the spa, bathrooms, gym, pool & sauna but shame that there was a water leak in the indoor pool ceiling and rusty bits on the stainless steel railings. Considering it’s completed in Aug 2025, the hotel may need to do more due diligence to ensure the safety of guests.
As a non Portuguese speaker, I felt that the check-in staff can make more efforts in being warm and welcoming. I noticed that this hotel is one of the few hotels ive been that check-in staffs are seated instead of standing, making the process somehow casual & less welcoming. I also called in to make a request for a late check out and received a hostile response by a lady who said ‘No. We need the room back’.
We just got married the day before arriving & we are here to also celebrate my honeymoon & partner’s birthday. Weeks prior to arriving, I put in a request if the hotel could do a birthday special for him but this was not acknowledged.
As an avid traveller who has stayed in many hotels around the world, I am a little dissapointed with the lack of personalised attentive service provided by the hotel. If the view & location isn’t a concern, I recommend the nearby 3HB hotel. We enjoyed our stay there.
AP Eva senses have a great deal of potential, but they may be complacent at going beyond, as they are currently the only hotel at Faro marina. Additional employees like the elder gentleman pianist & hotel hairdresser were the warmest I’ve come across.
YYaoThe best four-star hotel, I will go to portimao again because of this hotel, there is a very comfortable balcony, there is a swimming pool upstairs, the hotel also has a free shuttle bus to the beach, there is also a spa but you need to book in advance, the breakfast is also very rich and fresh. There is also a well-equipped gym, everything is very complete. It is also very close to the starting point of the pier to take a boat to see the caves and dolphins, just 3 minutes away. Great!
GGuest UserThe hotel, cleanliness, decor, rooftop bar, breakfast, location, staff, and free access to the hammam, spa, and pool are all very good.
There are a few drawbacks, which is a bit of a shame. The hotel doesn't provide bathrobes or slippers. This is unfortunate, as you have to go down to the spa fully clothed and change in the changing rooms downstairs. I found the pool area a little neglected. The water was nice and warm, but the jacuzzi jets, hydrotherapy jets, and chromotherapy shower were under maintenance. The speakers above the pool were rusty, which made it look a bit neglected, which is a shame. On the other hand, the Turkish bath and sauna were very good.
TTatsianaThe hotel is just 14 mins walking from the beach. The room was big and very clean. Breakfast is simple but you can find everything. There is sauna and gym, free parking.
AAnonymous UserIt's a great place to take a morning walk or a leisurely walk or jog in front of a beautiful beach. The spa is divided into time slots and requires a fee.
TTippyToesThis hotel is at an excellent location which is right on the sea front. The beach is just across the the promenade. Plenty of shops and eateries along the promenade and a short walk to the marina.
You can hire a bike from the hotel for a reasonable price and they provide a lock so you can explore the area which has lots to see.
All in all this is a very good hotel. Will love to return again some day.
FfungioThe service was good as the staff were always keen to help. The location is at a walking distance to the Gale beach. However, there were flying ants keeping coming into the room, although hotel helped us to clean up for once.
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