They need to flip their mattresses. Too many body divots in them. The pool is always open, which is great, but their hot tub has been down for months. Breakfast is great. The staff is so nice and accommodating. We love staying there when we visit my husband's mom.
The room is large, and the price is a bit expensive on Saturday. Two large beds in the suite, as well as a sofa can also change the bed. Breakfast is OK, the place to eat is a bit small, and the air conditioning outlet is blowing.
I love staying here. Marty helped me get a room next to the pool (my sons love that) and everyone is always pleasant and kind. My rooms have been clean and well stocked. Their little shop is ever so helpful for any forgotten toiletries or needed late night snacks. The room next to mine had an infant and I never heard a thing until I went out into the hall and their door was open. Temp in the room is easy to regulate. I love being able to walk to some of the tastiest restaurants and the shops in the gulch are a short stroll away. All in all, I love this hotel.
Upon arrival, we were greeted by a seemingly not very motivated front desk worker. After we found what looked like bed bug crumbs on the mattress, they then became very friendly and accommodating and upgraded us to a suite, which apparently was the only room left. Although this location would greatly benefit from a renovation, it's location is everything, right at the entrance of Yellowstone. The S'mores kit and free breakfast were also very nice.
There is a real customer service effort to improve this hotel. Shawn the manager allowed me to check in early as aBW platinum member. He let me drop my bags early in the morning and called me when the room was ready. He even had the bags placed in the room before I returned. The breakfast was great for this type of hotel. The clientele was respectful and polite. Oh. And Shawn even called after I checked out as I left behind an important item.
However, the pool/sauna area is not operational, and my room had a lingering pet odor and visible carpet stain. I am a dog owner and animal lover, but housekeepers really need to notify the manager as the room should not have been assigned. I personally think hotels need to charge 500 bucks for cleaning if dog hair or other 'remnant' is left behind. I won't stay at a certain LaWyndham brand that has a generous pet policy. Their rooms all smell like Fifi and Buddy stayed there. I hope this property continues to improve.
Because of the blockage of Highway 1, the town was stopped halfway, the folk customs were relatively simple, the hotels and related consumption here were relatively cheap, the hotel was very new and comfortable, and it was very comfortable to get up in the morning and run a step.
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GGuest UserThe room was too close to the road for the first night and did not rest. The problem was solved by changing the room for the next two nights. There are relatively few hotels in this place, and there are many people on weekends.
MMike FullamGreat place to stay. Room was clean, comfortable as well as easily affordable felt like a home away from home. Staff was informative and friendly actually stayed a extra couple nights I highly recommend the Super 8 by Wyndham in Billings, Montana
GGuest UserThere is a real customer service effort to improve this hotel. Shawn the manager allowed me to check in early as aBW platinum member. He let me drop my bags early in the morning and called me when the room was ready. He even had the bags placed in the room before I returned. The breakfast was great for this type of hotel. The clientele was respectful and polite. Oh. And Shawn even called after I checked out as I left behind an important item.
However, the pool/sauna area is not operational, and my room had a lingering pet odor and visible carpet stain. I am a dog owner and animal lover, but housekeepers really need to notify the manager as the room should not have been assigned. I personally think hotels need to charge 500 bucks for cleaning if dog hair or other 'remnant' is left behind. I won't stay at a certain LaWyndham brand that has a generous pet policy. Their rooms all smell like Fifi and Buddy stayed there. I hope this property continues to improve.
GGuest UserI watched this place be constructed so I was excited about our stay knowing it was brand new. The front lobby was clean. The check in clerk was nice but seemed very spacey to put it nicely. I was able to get an extra pillow and blanket. They is a decent area of sun dries on site. Our room was nice. Clean for the most part. Show may have been skipped in last cleaning. Our room was ADA and the mattress would fall thru the frame whenever my husband got into bed. We expressed this concern when checking out because it could hurt someone if they were actually handicapped. We just got the room because it was last available. She didn’t seem that concerned. So who knows. But it’s right on main. Near mall and lots of shopping and eateries. Not too far from downtown Bozeman. It’s great to have a kitchen to save more on food. The gym was nice. Small but clean. I would stay again just because of its location and the kitchen.
JJiangnanlaodoufuThe conditions in West Yellowstone are absolutely ok. It’s unique and don’t even think about the service. There are Chinese and Western food nearby. It’s very convenient to see wolves and bears. Just go to McDonald’s for breakfast.
__WeChat301827****Room: The area is relatively large, the facilities and hardware are relatively new, the surrounding environment is quiet, it is a little far from the city.
Service: The front desk and restaurant have a good service attitude, there is free coffee in the lobby, hot food for breakfast, fruit, not many varieties but enough to eat, 5-6 there is free happy hour.
MMichele BuffordThe first room that they put us in was tiny dirty, and had a huge water leak stain on the ceiling. The closet was a joke. It was maybe 6 inches deep and had an ironing board hanging in it. No room for clothes. The bathroom floor looked dirty, but I think it was stained. We requested another room and they moved us into a much bigger handicap accessible room. The lobby needs some serious cleaning and updating. The carpet needed to be stretched. Desperately it was a trip hazard. The free breakfast was not great as the waffle mix on the make your own waffle smelled rancid and tasted funny. We along with two other families reported it. The cream cheese also looked curdled. The best thing about this place was the lady at the reception desk. He was very nice and helpful.
최최중열We checked in late, but the hotel staff was friendly. The hotel room was much more pleasant and spacious than I expected. It was a place where you could feel at ease because of the cozy atmosphere.
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