Berne Homestays

Nice Looking Hotel, Lacking Service I had high expectations for this hotel because of the name and the price and felt it didn't live up to either. The room was small but very nice room features and esthetics were great. The view was awesome, the bed was comfy and I loved the pillow menu. The room service was also really great. Good food, amount of time for delivery was great as well. The not-so-good: Our ”air system” in the room was not working the entire time and it was a constant fight with the hotel staff for them to even look at it. It was never addressed during our stay at all. When we brought it up to the lady at the front desk she told us we should open a window. I didn't pay $350 a night to be told to ”open a window” and I'm not a fan of sleeping with bugs that fly into the room. We did manage to get a fan for the room and that did help a little but the attitude was not appreciated. Also, we had a problem with housekeeping unplugging anything and EVERYTHING left to charge in our room while we were not there. One item was my electric toothbrush which was dead. They even when as far as removing our room key entirely from the wall. I found this very unacceptable. We are energy conscious but if I leave something to charge it's for a reason. Also on our checkout day housekeeping walked into our room at 8 am and saw my husband naked getting out of the shower. The location is okay, not super convenient, overall beautiful hotel but staff need some major training in how to service and communicate with guests.

very nice location but we were given a room that was crazy to reach and we had a lot of luggage. Take the lift from the reception, get out on second floor go to the connected building, take the lift, go down, get out and take the stairs. Everything about the hotel was great minus this ”find your room adventure” with my four bags :)

The hotel is opposite the train station. The service is very good and welcoming. The pillows are comfortable. Unfortunately, the hotel is not for sale. It should be said that the breakfast at the Swiss hotel this time was very good, so I did not notice that the breakfast of 40 Swiss francs was very different from the breakfast of 20 Swiss francs. I woke up in the morning and saw a thin blood stain at the end of the bed. Hotels not abroad don't pay much attention to the residual stains on the sheets

From the Bern Central Train Station, walk up OR take the elevator to the pavement floor. Walk pass Burger King and you will arrive 5 minutes to the hotel. However, before you reach the hotel, there's a big supermarket COOP which is 2 minutes from the hotel. You can have your breakfast at COOP on the top floor which opened at 10am but the main selection will be 11am. The staff at the hotel were very helpful in giving information how and where to visit and which (FREE) buses or tram to take while in Bern. The city itself look nostalgic and scenic for photo taking. Many restaurants at the train station as well as Chinese restaurant too.

Best hotel and excellent staff loved their hospitality, Mini Bar service and Breakfast menu. Fresh Smoked Salmon and Croissant was always my Favorite. Also City pass, Welcome drinks and Internet service was just perfect. Me and my family had a real good time

Hotel location is very good, the train station walked for four or five minutes, temporary main street, it is very convenient to go to the church to go to the old street. The hotel facilities are very new and the rooms are equipped with capsule coffee and a variety of teas. The family room has three beds and a lot of space. There is a coop next to it, and it is convenient to buy things. There is a balcony to go out and watch the scenery.

Liked the location of the hotel. However, we had booked it for a/c but the air conditioning was not working in any of the 3 rooms we had so it was very disappointing. Extremely hot and uncomfortable at night.

Tatsächlich ist Budget hier nicht zu übersehen. Spartanische Einrichtung und liebloses Zimmer. Allerdings sauber. Die Toilette trennt nur eine nicht schließende Schwingtür vom Zimmer. In den oberen 2 Etagen des Ibis Hotels angesiedelt. Für 3 Erwachsenen definitv nicht geeignet. Zum Preis addiert sich noch die Tourismuspauschale von über 5,0 CHF p.P. und der Parkplatz welcher mit 22,00CHF zu Buche schlägt und das Frühstück natürlich mit 13,00CHF p.P. Wir werden dort nicht mehr nächtigen.