Kluang Homestays

Newly refurbished hotel that is worth staying any time when one is visiting Kluang. It is right in the middle of the town and very convenient to get anywhere. We were staying on 9th Storey while hotel is undergoing renovation on other floor.

Frankly, I think I gotten the room at a good bargain. However, rest assured that I will also always check on the room photos and details prior to any booking (yes, irregardless of the price). 1) Room booked is not as how decent, how clean it is as showed in the booking site, Agoda.com. 2) Received the 1st room, checked in, rather dirty and certainly not well maintained - stained walls, hair on the bed, dusty bedside table, no closet and no hangers, no bedroom slippers or towel. Upon checking with the staff, was told some of the items will only be provided upon request ; some doesn't come with it at all. 😂 Most interesting is, the staff mentioned he has no idea what is being showed on booking site! Guess what, my better half is thinking if I've booked a quick hotel. 😅 3) Well, managed to get the room changed. Seems better but well, below expectation for a so called 3 star hotel as per booking site. Huge patch of water leaking marks on the ceiling, semi-broken window blinds, etc. 4) Service level - the guy is working alone, all alone for the night. Well, doesn't seems too cheerful but at least helpful in changing the room. Overall, the hotel is kinda run down. Don't be conned by photos unless you really don't mind. I would really compliment on the nice and clean lobby but certainly not on the others, including the musky carpet along the corridor. My advise is twice twice when you make a booking. All depends if you are looking for a cheap room (so long there's a bed) or cheap quality hotel rooms. I do hope the hotel manager/ owner can really improve the hotel standards. By the way, why would there be an astray if smoking is not permitted in the room? Isn't it funny? Well.. That's just how Merdeka Hotel is.

For the price, this place exceeded my expectations. It is functional, and fulfills all the requirements of a simple hotel: - The room amenities are adequate for our family and we were able to find most of the things we needed within the room. - We booked the family room, and it was spacious - definitely adequate for a family with two adults and two children. - It is also relatively clean and we felt comfortable in the room and the hotel. - The staff members we encountered during our stay were also friendly and helpful. This included the security officer who helped us with securing a parking spot for our car. The only drawback was that the sound insulation was somewhat weak. We could hear conversations from our neighbours, and there was also plenty of noise coming in from the streets. Overall good value for the price. We probably will look at this hotel again the next time we are in Kluang.

beautiful room design and have the individual room unique. but sadly unable to enjoy the swimming pool due to the maintenance is in progress before the covid 19. it would be great if the room is provide extra 1 more mirror in the room instead only available in the bathroom which abit inconvenient for lady who need to do the makeup. the room cleaner seem like only 1 person to do the job, but we need to wait for 1 hour later which is exactly on 3pm to do the room cleanup, although the check in time is 3pm. Hope the room cleaning process will prioritize to the room which has the next guess availability. Also do hope the villa will also do take care and clean the carpet as and when it needed for the cleanliness.

The best hotel ever if u wish to walk around the city. Very close to the mall of Kluang Parade, just next to. Easy to get food and others convenience shop. Room super clean, bed is so nice. Worth for the money

Pro: 1. Location - Great location. Middle of Kluang Town. Everything close by. 2. Parking by coupon where you can get at nearest stall or distributor. Consider cheap 3. Comfortable and nice mattress Con: 1. Non Smoking room smell smoke. Really annoying 2. Broken lamp. I don't bother to ask for different room, not worth my time. But because of this, the room only has 30% light 3. Slippery bathroom. This is not a joke. Really slippery 4. Soundproof really bad. I can hear bird outside, rain on top of ac unit outside the room.