Kluang Homestays

Although there were some stain marks in the room window curtain and on the corridor carpet, my overall experience has been amicable. Location was excellent and the hotel was brightly lit at night. This gave me and my friends a sense of security when returning to the hotel at night. Bus terminal, shopping mall and good food are within walking distance.

Frankly, I think I gotten the room at a good bargain. However, rest assured that I will also always check on the room photos and details prior to any booking (yes, irregardless of the price). 1) Room booked is not as how decent, how clean it is as showed in the booking site, Agoda.com. 2) Received the 1st room, checked in, rather dirty and certainly not well maintained - stained walls, hair on the bed, dusty bedside table, no closet and no hangers, no bedroom slippers or towel. Upon checking with the staff, was told some of the items will only be provided upon request ; some doesn't come with it at all. 😂 Most interesting is, the staff mentioned he has no idea what is being showed on booking site! Guess what, my better half is thinking if I've booked a quick hotel. 😅 3) Well, managed to get the room changed. Seems better but well, below expectation for a so called 3 star hotel as per booking site. Huge patch of water leaking marks on the ceiling, semi-broken window blinds, etc. 4) Service level - the guy is working alone, all alone for the night. Well, doesn't seems too cheerful but at least helpful in changing the room. Overall, the hotel is kinda run down. Don't be conned by photos unless you really don't mind. I would really compliment on the nice and clean lobby but certainly not on the others, including the musky carpet along the corridor. My advise is twice twice when you make a booking. All depends if you are looking for a cheap room (so long there's a bed) or cheap quality hotel rooms. I do hope the hotel manager/ owner can really improve the hotel standards. By the way, why would there be an astray if smoking is not permitted in the room? Isn't it funny? Well.. That's just how Merdeka Hotel is.

For the price, this place exceeded my expectations. It is functional, and fulfills all the requirements of a simple hotel: - The room amenities are adequate for our family and we were able to find most of the things we needed within the room. - We booked the family room, and it was spacious - definitely adequate for a family with two adults and two children. - It is also relatively clean and we felt comfortable in the room and the hotel. - The staff members we encountered during our stay were also friendly and helpful. This included the security officer who helped us with securing a parking spot for our car. The only drawback was that the sound insulation was somewhat weak. We could hear conversations from our neighbours, and there was also plenty of noise coming in from the streets. Overall good value for the price. We probably will look at this hotel again the next time we are in Kluang.

beautiful room design and have the individual room unique. but sadly unable to enjoy the swimming pool due to the maintenance is in progress before the covid 19. it would be great if the room is provide extra 1 more mirror in the room instead only available in the bathroom which abit inconvenient for lady who need to do the makeup. the room cleaner seem like only 1 person to do the job, but we need to wait for 1 hour later which is exactly on 3pm to do the room cleanup, although the check in time is 3pm. Hope the room cleaning process will prioritize to the room which has the next guess availability. Also do hope the villa will also do take care and clean the carpet as and when it needed for the cleanliness.

Strategic location in town centre. Walking distance to mall and restaurants and shops. We stay here 5/4/24 to 7/4/24 during Puasa month. There is bazaar nearby with many food stalls. This area is very happening , loud concert close to midnight. There traffic here is very busy , almost still when come to buka puasa time. Difficult to find street parking unless park at the mall with rm10 per the lobby staff. Personally prefer hotel with brighter colour instead dark green. The bed sheet got holes. The price is considered reasonable for budget hotel. Lobby staff are friendly . We will not consider to stay here in next visit.

Pro: 1. Location - Great location. Middle of Kluang Town. Everything close by. 2. Parking by coupon where you can get at nearest stall or distributor. Consider cheap 3. Comfortable and nice mattress Con: 1. Non Smoking room smell smoke. Really annoying 2. Broken lamp. I don't bother to ask for different room, not worth my time. But because of this, the room only has 30% light 3. Slippery bathroom. This is not a joke. Really slippery 4. Soundproof really bad. I can hear bird outside, rain on top of ac unit outside the room.