Homestays in Melaka State, Malaysia

This place probably used to be great, but it's really showing its age and needs some serious maintenance. **Location:** Very convenient. **Amenities:** Didn't have time to use them. **Cleanliness:** Needs improvement. **Service:** I have to say, the human customer service was excellent. I really appreciate not getting those robotic, AI-like responses where you wait forever for a reply. The deposit was refunded quickly, so the service was good in that regard.

Spacious room with partial sea view. Staff very friendly, particularly want to commend front door staff, always help with opening door and luggage. Bedding is comfortable, and bathroom is spacious. A few things need to be mindful of: 1. There is a step when entering the room 2. Shower area is not enclosed and shower head holder can’t be adjusted, so water may splash around 3. The corridor door is half opened, need to be careful as may bump onto people when turning Otherwise, a pleasant stay, quite like our room. :)

Beautiful place, very convenient for getting around. The room was tidy and lovely, seriously a 1000/10. Even though I came at a bad time, this place really saved my Melaka trip! 😭🤗🙃

Overall, the stay was quite pleasant. The room was comfortable and cozy, and it was nice to have YouTube available on the TV. However, there are a few areas that could be improved. The remote control had no battery, which made it inconvenient to use. The sink was clogged and drained very slowly. Also, there was some trash left inside the fridge, so cleanliness could be improved a little more.

We got the penthouse unit. Top floor. Taking lift was also faster as they had to come to the top to pick us first before the lower levels, especially during check out, super crowded with people with only four lifts. Everything was good and clean, we enjoyed the stay, except the beds. Way too soft. Good for big families with children.

It’s a spontaneous trip that we booked the room before we check google reviews. Yet we are aware of the different way of check in. Apparently it’s under awanjiwa management of the *air-bnb* style of room which is the same hotel as The pines. First, If there is choice i may direct book frm the pines , we tried once under the shore & the swiss garden same thing yet also unforgettable trip 😅 I would say hotel charge the prices will assure give the best services maybe . We consider lucky that awanjiwa person in charge is nice and responsible. We got some hicups on the check in and got settle to change another room as u can see frm photos the disaster of the first room we got i told the PIC only the bed and the sink is clean others is all dusty 😵💫 We got changed to another better condition rooms also with some stain on the table n cupboard so i had to clean myself before place anything in. Its not that bad tho, but i would say im not an airbnb guest . 😅 and its feel really weird when u stay in hotel but its like so weird u cant park in the same unit and u just dont feel u are away for a trip as the place u check in like ur neighbor home kind of feel .

Overall, the location of this unit was convenient and easy to access and parking was available which made things hassle-free. However, the air conditioning in the master bedroom was quite warm and did not cool the room effectively, which affected the overall comfort of the stay.

A good stay and the owner very responsive. Recommended and defo will come again😊

all good, only air conditioner not very good condition

Environment: The view is fantastic, you can watch the sunset right from the room. Cleanliness: Very clean, both the bathroom and bedroom were great. Service: Check-in and check-out were quick, and they were happy to store our luggage. Facilities: All toiletries were provided.