Posted on Oct 27, 2026|Deluxe Room
Daleena RollinsBeautiful property, but distressing stay delayed departure for medical care and unresolved billing dispute
Meuly Family Lodge looked beautiful in the location was convenient. Unfortunately my experience became frightening when I became seriously ill. I’m a kidney transplant patient I arrived already feeling unwell from what I believed was travel, fatigue, and altitude sickness. During my stay, I experienced stomach cramps, diarrhea, and extreme sleep is after meals initially, I attributed this to traveling, but the symptoms continue and became progressively worse after tasting the final meal from my finger my tongue became numb. My heart began pounding and fluttering, and I experienced severe dizziness, headache, nausea, and disorientation. I put the uneaten food outside and laid down immediately, and I struggled my symptoms. Eventually led me to seek urgent medical assistance. My medical evaluation is ongoing as I’m currently writing this review from the hospital during the hours I was resting Fred the owner who had brought my meals, repeatedly, knocked and called my screenshot. Show the repeated contact at 10:32 PM. I told the lodge I was sick and had called for an ambulance. I asked whether it had arrived. The reply was yes I requested getting help out the messages then asked me to open the door and then said OK. I’ll find another way, but I have not even gotten off the bed yet to attempt to open the door when I did open the door Fred and another man were there doing that encounter a man pushed against the door as I tried to close it? I managed to shut it and lock it at 10:36 PM iMessage the lodge that is not the ambulance this experience frightening me horribly a nurse. Her husband subsequently arrived to take me to the hospital however, our departure was delayed while the lodge claim that my accommodation had not been paid, I showed my payment records and booking confirmation and then Contact or Trip.com repeatedly while ill. Finally, Trip.com was able to confirm in writing that my accommodation payment was settled with the hotel. Despite that confirmation we continue waiting while the lodge demanded payment for food. The nursing and her husband witnessed the dispute. The food charges were so unclear their highest meal price I recalling on the menu is 10,000 shillings after ordering I no longer had access to the menu. I requested it again in writing, but it was not provided so I offered 60,000 shillings in cash at that time to settle the meals and beverages based on the prices I had seen the lodge refused at that offer during the dispute. I was quoted several different amounts including 100 USD 75 USD and 85 USD and food charges the later handwritten bill list of the dinners at USD 15 each one lunch USD 15 three juices total USD six and one soda at USD two that came out to USD 83 for five meals and four drinks the same bill marked my six right night of accommodation as paid the large leader contacted Trip.com saying I owe them $75 for food. I was not refusing to discuss a food bill. I was asking for the menu and a can sit in a consistent explanation of the charges and recognition that my accommodation had already been paid. I was told if I wanna leave I would have to leave my passport at that time and I refuse. I eventually left for Medicare with essential belongings, but I was forced to leave two large suitcases behind, but I did lock them myself, and I still have the key after I reached the hospital. Fred unexpectedly appeared at my bedside to discuss the food payment. I had not told him which hospital I was attending given what had happened earlier and how I was I found this visit very distressing. I had to repeatedly ask him to leave after the hospital visit. The lodge reported to the police that I had not paid for my accommodation, even though I had shown proof of payment and Trip.com had already confirmed in writing that the bookie was settled. I provided my receipt so that so the payment information could be passed
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Price per night from:CAD 24
Posted on Jun 24, 2025
Suyoyon
一軒家の中にたくさん個人の部屋があり、リビングやキッチン、ダイニングが共用になっています。たくさんの人数で一緒に泊まると便利だと思いました。
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Price per night from:CAD 210
Posted on Oct 4, 2026|Classic Apartment, Mountain View
Rose’s travellingSuper nice welcome, awesome apartment studio perfect for a couple, very comfortable and well located near the main road, but in a relatively quiet area.
Perfect to rest and enjoy Arusha on a weekend visit or even for a longer stay.
There is no breakfast plan yet, you can shop and cook yourself your meals, the apartment has utensils.
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Price per night from:CAD 37
Posted on Jan 31, 2025
Zineb Soury
We stayed for one night. The lodge is beautiful with a nice garden. However the road to the lodge is quite difficult to reach if it raining or has rained. If you managed the off triad it is very close to the airport. Service and staff are very friendly. Dinner and breakfast is very good.
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Price per night from:CAD 188
Posted on Jun 30, 2026
Anonymous UserОтель у местных считается хорошим, но по мне, отель как отель. Персонал приветивый, но ужин жене не понравился. За меньшие деньги на обратном пути останавливались в отеле и он нам показался значительно лучше. Я заметил, что цена в Танзании не всегда отражает статус и сервис. За разные деньги можно получить одинаковые удобства.
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Price per night from:CAD 100
Posted on Aug 14, 2024
Anonymous User
This house villa is in a village 20 minutes away from Arusha city. I like it very much. The room is clean and tidy, with a private bathroom, and the yard is also very tidy and interesting. The owner of the yard is also a very interesting person and the other staff are very friendly. By the way, if you want to stay in the courtyard and relax, they provide simple meals for three meals a day, which is delicious. In the evening, everyone would warm themselves by the fire and chat in the yard. Friends from all over the world would gather in front of the fire and tell their own stories. Very interesting. The people in the village are also very friendly and enthusiastic. When I went out for a walk, I even made local friends, the children of the neighbors. There are schools, churches, and local markets nearby, which is very interesting. I will stay here again next time. Miss you my friends. Highly recommend this place.
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Price per night from:CAD 46
Posted on May 19, 2020
JIAXIN
The overall service of the hotel is very poor, and the hygiene is not very good. Even the sand is eaten during dinner. There are many black people living with the guests, especially the black ones. The quality is relatively poor. Take care of you. But the view of the hotel room is really great, so it is recommended to stay, just at the edge of the crater bowl, directly watching the sunrise of the crater, it is so beautiful, this hotel is only one day, mainly for the next day Go safari in the crater
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Price per night from:CAD 433
Posted on Feb 6, 2025
Souni
This hotel is a bit of a resort, the environment is very quiet, there is a drying road to the hotel, plus the hotel is not very easy to find, we spend some time every time we go
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Price per night from:CAD 99