Check out our collection of Hostels in Bacalar

Top rated hotels in Bacalar

Hotel Carolina Bacalar
4.4/569 Reviews
Please be careful booking here. I tried to book online using my credit card, but did not receive a confirmation e mail or text so assumed the booking had not gone through. In the week before the planned stay, I called, e mailed and used the 'contact us' message service on the website but still received no reply, so had to book elsewhere. The hotel then contacted me on the day we had planned to arrive, via whatsapp, asking what time we would arrive! I explained the issue but the hotel would not accept any responsibility for the fault of not sending a confirmation of booking by e mail or text. They then charged my credit card for one nights accommodation. I asked the hotel to refund both via whatsapp and also in person, going to speak with the manager who was extremely unhelpful. The conversation ended with my child crying and was very unpleasant indeed. We insisted the manager speak to his boss, who then agreed to refund us. I have a signed letter from the hotel manager agreeing to refund us, yet the hotel have now been lying to us since April - telling us they don't know how to refund to a credit card, asking again and again for more and more information about my bank accounts (which I have obliged, wasting yet more of my time), then telling us they have refunded to a different card when nothing has been received. It is totally insulting and I am disgusted by this treatment. The amount of lies I have documented on letters and whatsapp is just absurd and clearly this hotel is fraudulent. Do not share any of your card details with these frauds.
Hotel Casa Hormiga
4.5/559 Reviews
The Hotel offers a unique experience. The pool is beautiful and perfect for relaxing. The beds are comfortable. Service is friendly and helpful. If you want a unique getaway, stay at this hidden gem in Bacalar.
Hotel Amainah Bacalar Adults Only
4.7/5101 Reviews
My husband and I work hard and were in search of a peaceful, relaxing getaway, and this hotel delivered exactly that. From the moment we arrived, we felt welcomed and taken care of. The atmosphere was calm and serene, just what we needed to unwind. The food was fantastic, with a variety of delicious options that kept us satisfied throughout our stay. The hotel itself was impeccably clean, and the staff went above and beyond to make us feel at home. Edgar, in particular, stood out—his warm hospitality and attention to detail made our stay truly special. He ensured I was always comfortable, promptly brought towels, offered refills, and was consistently available to assist us with anything we needed. My husband enjoyed the stay just as much, and we both agree that we'll be coming back. This hotel is intimate, personal, and the staff knows your name, making you feel like a valued guest. If you're looking for a relaxing and memorable experience, this is the place to be! Highly recommend!
Hotel Casa Poblana
4.4/522 Reviews
Address to remember. I had booked 2 rooms because we were with our teenagers. Only a few minutes walk from the free pontoon! Very clean rooms, friendly welcome. The kitchen is shared but everyone seems respectful. The walls are not thick and you live with your neighbors but that's the game. We spent 2 nights there.
Casa Shiva Bacalar by Mij
4.1/513 Reviews
It may sound too good to be true, but from the moment Odette picked up my dodgy-looking skype call from Zambia and really tuned in to our conversation we knew that we were talking to someone that truly wanted us to feel home, free and at ease. We rented the whole property for a week for our close family and planned to celebrate our wedding on Saturday. Pandemic not really planned for, there ended up being many changes, but what was constant was Odette`s support and good vibes - Need microphone? She got it for us. Need more beds? She just build these glamping tents in the yard. More tables and chairs because we like eating together instead of each one in their terraces? Absolutely, no problem. And a thousend other examples of thoughfulness and generosity. I'm not exagerating, Casa Shiva is truly stunning but what makes it worth it is Odette`s, Miguel`s and all the crew´s warmth. They were so approachable that we ended up feeling we`d been friends forever and invited them to our ****ing. Thank you for making our time as smooth as it could be in these uncertain times. ¡Hasta la próxima!
Cristalino Lagoon Front Hotel, Restaurant & Spa
4.5/534 Reviews
Mi estancia fue de 4 días/3 noches, el hotel me pareció perfecto, las habitaciones están excelentes, tanto en espacio como diseño, los espacios comunes como son las albercas, restaurante y muelle a la laguna perfectos. Mi estancia no incluyo alimentos, pero si el uso de kayak y paddle, los cuales creo que si podrian mejorarse, ya que para nada son de uso profesional o amateur, mas bien parecían de uso muy, muy basico. Un dato importante es aue en los andadores es mejor no ir descalzo o con zapatos que no tengan buen agarre ya que pueden ser un poco resbalosos.

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Number of Hotels23
Number of Reviews111
Highest PriceCAD 446
Lowest PriceCAD 11
Average Price (Weekends)CAD 100
Average Price (Weekdays)CAD 93