I arrived early and was allowed to leave my bag in the storage room before check-in, although I would have appreciated a bit more assistance instead of just being directed there. The check-in process itself was smooth and efficient. I was attended by Margie, who was very helpful and friendly. She gave useful tips about the area and information about activities in the sanctuary, which I really appreciated.
As for the amenities, I wasn’t aware that towels were not included, so I had to pay extra for them. The room was also a bit cold, and I wasn’t sure if the heater was working properly, although there was an extra throw provided. The toilet was clean, but it would be better to have a separate hand soap by the sink instead of using the same product provided in the shower for both shampoo and body wash.
The food (dinner buffet) was very good, though I think it could be more affordable and offer a wider variety of options. Overall, I had a pleasant stay, and the biggest highlight was the hotel’s accessibility to the sanctuary.
Superb location and cleanliness! Few steps from major train stations and bus stops. Walking distance to major attractions and city center. The female dorm room is spacious and comfortable despite the number of beds. There are 2 en-suite bathrooms which are so clean too. All the staff are kind and friendly. There’s a rooftop where you can chill when it’s nice weather. Nearby there are eateries from fast food to proper restaurants, and a nice small square where locals gather to relax. Kitchen is clean. AC works so well in the room and common area which is rare in France. But they should turn off the AC in the kitchen when not in use and also leave it at minimum 26 Celsius degrees to save electricity.
Location was excellent and the staff were all very polite and friendly n spoke English. There were however mosquitoes in my room which I could get rid of n it was annoying.
The staff were also helpful in booking a taxi for me for my trip to Toulouse airport.
I would definitely recommend the hotel to my friends and return to stay if I’m back in Toulouse again.
They also allowed me to store my luggage after I checked out .
The location is excellent.
It is very close to the Sant Roque station, which is the central station of the city. It is located in the old area very close to the tourist attractions. Good service. It is a hostel opened a month ago. How to improve I would suggest that there be more showers outside the rooms, it can be annoying for the other guests if they use it if they are resting. The tram also passes nearby so bring earplugs.
Un endroit idéal pour se perdre au milieu des corbières. Les chambres sont simples et propres, de même que les sanitaires. Les salles communes grandes, équipées et pratiques. S'il fait beau la grande cour est aménagée. Le feu est allumé pour vos grillades. C'est un mix entre un hotel et le camping. Exactement ce que nous venions chercher.
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Price per night from:€35
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