LLiduoxiliaolinuolisiI'd call this unbeatable. First off, the front desk service was truly above and beyond my expectations. It was snowing heavily, and the bellhop was still waiting outside for guests to arrive, helping with luggage. The outdoor private onsen in the room was also exceptional; the view and atmosphere were incredible. The breakfast, with its unbeatable ocean view, topped it all off. I had a wonderful day in Hakodate!
GGuest UserHave been to this airport 3 times, 1st time using this hotel to catch the early morning flight out. It’s ambience quite an eerie experience, a bit difficult to find the hotel initially😄
Otherwise the room was big, toilet & amneties was great! Staffs were very helpful & friendly. Would highly recommend this place if wanna good rest before flight out.
AAnonymous UserThis stay was pretty average, nothing particularly remarkable. The basic cleanliness of the room was acceptable, with no obvious dirt or mess, but the facilities were a bit old and not very convenient to use. Check-in at the front desk was a normal speed, and while the service wasn't overly enthusiastic, it was polite, and they answered questions simply. The soundproofing was mediocre; I could hear some hallway noise at night. The value for money was just okay – no special surprises, but no major issues either. It's the kind of place you could stay at, or easily skip.
YYing, StaceyThe staff at Park Hyatt are incredibly attentive and thoughtful. The front desk ladies are not only beautiful but also very meticulous and considerate, especially kind and warm towards children. This time, I'd like to extend a special thanks to the hotel's reservations department for taking care of a returning guest like me by promptly upgrading our room, which made our trip incredibly comfortable and enjoyable. The hotel's ski valet is a major reason why we ski here; it saves so much effort when you're tired from skiing. Last year, I remember there were enthusiastic staff members who helped with putting on and taking off ski boots; it seems that service isn't available this year. It would be even better if it were! 😄 Thank you! 🙏
SSuet Sum LaiI booked the hotel a few months ago so I could get a very good price for staying with OMO5. Very comfortable and energetic hotel, especially the common area was a place for relaxing and chill. They have a different set up during the day and at night. The highlight of this hotel is the free shuttle bus services, going around the city, and the paid shuttle service to go up the hill to see the sunset. You would be knowing how chaotic it could be up there so it’s good to have a shuttle bus bringing you up and down back to the hotel door. Also, the hotel offer free tours and I joined the free market walking tour and a bus tour to Onuma National Park. By staying one night, I could use the services before the check in and after the check out, so basically it covered 2 days activities when I was in Hakodate. it’s a super value offer, and I really feel this hotel group has thoughts from traveler’s perspective and try their best to give the best experience and to help reducing hassles for us. Definitely I will book with hotels under Hoshino Resort Group again. Thank you very much.
GGuest UserI absolutely love Hanabishi Hotel — I had the best 2-night stay here. The hotel is quiet with no large tour groups, and I really enjoyed the traditional feel and relaxing vibes. I tried all of their room types, and my favorite is the futon room with a private onsen. The futon is very comfortable, and the room itself is incredibly spacious.
The staff are friendly and helpful, even assisting me with arranging taxi service. The location is convenient, only about a 10-minute drive from Hakodate Airport. I also loved both the breakfast buffet and the dinner set — they truly pampered me like I was the queen of the world.
The public onsen is beautiful and huge. I will forever choose to stay here whenever I’m in the area.
GGuest UserAbsolutely beautiful and distinctly Japanese. It's understated yet profound. You can just pull back the curtains and behold the Sea of Okhotsk, watching the drift ice float by as large snowflakes fall. Chatting aimlessly with friends here, I suddenly felt life had gained a richer, more fulfilling meaning. The staff were professional, and they even stored our luggage in advance so we could hike the Five Lakes. This will definitely be my top choice if I ever visit Eastern Hokkaido again!
HHuichangmeilidejutu12138This was the best hotel of our trip. From check-in to check-out, we felt the warmth and saw the smiles of the staff throughout. The included dinner was delicious and exquisite. The set breakfast was also pretty good. The hotel offers a variety of entertainment activities and facilities, so you won't get bored at all, and the environment is beautiful. The only downside is that the soundproofing isn't great; you can hear doors opening and closing from upstairs and next door.
GGuest UserBoth the public areas and the room were impeccably clean, making for a very pleasant stay. The lobby and areas in front of the elevators had a subtle, comforting scent, creating a truly comfortable atmosphere.
Having a convenience store and a drug store right across the street was incredibly handy.
The staff were all very attentive and polite, which was much appreciated. This is definitely a hotel I'd want to stay at again.
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