Hot Springs Hotels in Hokkaido, Japan

The room was a bit small, but the facilities and services were excellent, especially the front desk staff who were incredibly friendly and helpful. The hotel is super easy to find; just go straight from Exit 11 of the subway station. There's a Lawson convenience store downstairs, and it's close to many attractions in Sapporo. The hotel's breakfast is a buffet and it's quite delicious, especially the generous portions of salmon – I really enjoyed it. I would definitely choose this hotel again next time I'm in Sapporo.

This hotel is super convenient, right above Sapporo JR Station. The room was surprisingly spacious; we could easily open two large suitcases. The bathroom had a great wet/dry separation with a separate tub and shower. The spa on the 22nd floor with its hot springs is highly recommended! We didn't even use the shower or tub in our room because we spent all our time at the hot springs, and hotel guests even get a discount. The views were fantastic too. The room I requested exceeded my expectations. This is definitely my go-to hotel whenever I'm in Sapporo. The service is excellent, and it's incredibly handy for catching the subway or JR trains.

I really enjoyed my stay at this hotel. It looked like it wasn't far from the JR station, but we arrived on a day with a heavy blizzard – something I, as someone from the south, had never experienced before. Just those few traffic lights left us utterly exhausted by the time we reached the hotel. Before checking out, we specifically called taxis. The minimum fare was 700 yen, and since we had a lot of luggage, we needed two cars. This was the only taxi company in Hakodate, Donan Taxi, that didn't charge a service fee for calling a cab, and the front desk was very helpful in arranging it for us. Upon check-in, you definitely need to read the instructions. Used towels and bath towels can be exchanged at the front desk, but there's an additional charge of 200 yen for each extra towel. The hotel's only ice machine is in the convenience store on the first floor. The hotel breakfast was fantastic! The seafood changed daily – sweet shrimp on the first day, salmon on the second, plus fresh shrimp tempura every day. The miso soup was delicious too. The room even had a washing machine, which is incredibly convenient for families on long trips. We stayed on the 13th floor, and the ocean view was incredibly soothing. There's a beach not far from the hotel, and even in such cold weather, people were out surfing. The hotel's large public bath is also great; the women's bath is on the basement floor, and the men's is on the first floor. They use POLA toiletries. For this price, and with such a spacious room, you really can't go wrong!

Excellent! The hotel is super convenient, just a 1-minute walk from Hakodate Station – turn left out of the exit. Although our moderate double room didn't have a sea view, the street view overlooking the station was lovely too. The room size was average, but we could comfortably move around even with two 25-inch suitcases open. Housekeeping was impeccable, though they only clean every other day; on other days, they just replace amenities. The public bath was fantastic – a Japanese-style hot spring bath that felt like natural thermal water. It was incredibly relaxing, and they even offered free fruit popsicles. The hotel also has a washer-dryer combo, and there's a Lawson convenience store connected by an underground passage, which was super handy! Breakfast had a decent variety, but I felt it was a bit overpriced for what you got, though the small bottle of milk per person was delicious. My only minor gripes were the lack of body lotion in the room and the hairdryer, which was very old, low-powered, and difficult to use. Overall, it's a great hotel, and I'd definitely choose it again on my next visit to Hakodate!

We stayed at Hotel Mystays Sapporo as a family traveling with a baby. The location of the hotel is excellent, very convenient for getting around Sapporo, with many attractions, shops, and restaurants nearby. This made our stay much easier and more enjoyable, especially when traveling with a baby. When we first entered our room, we unfortunately faced a few issues. The phone was not working, and part of a wall fixture was coming off, which raised safety concerns for us as parents. It was disappointing to receive a room in this condition, especially when traveling with a baby where safety is a priority. However, we would like to highlight the very professional reaction of the hotel staff. Once we reported the problem, they responded quickly and seriously. They upgraded us to their biggest room and fixed the issue, making sure we felt comfortable and reassured. Their attitude and willingness to solve the problem made a big difference and turned a negative first impression into a positive experience. Another strong point of the hotel is the restaurant inside the hotel, which was excellent. The food quality was very good, and the convenience of having such a good restaurant on-site was invaluable for us as a family. We ended up eating there almost every night. Overall, while we were initially disappointed with the condition of the first room, we were very satisfied with how the staff handled the situation, the great location, and the quality of the restaurant. Thanks to their responsiveness and professionalism, we still had a pleasant stay and would consider returning in the future.

Traveled with friends and we were very happy with the hotel; it was conveniently located for getting everywhere. Hakodate's million-dollar night view is definitely worth seeing. The hotel is also very close to Hakodate Station, and the onsen was great – a really comfortable stay.

This is definitely not your average overnight hotel. Everything, from the upscale and elegant environment, to the complete and brand-new facilities, the spacious and bright room types, and the thoughtful and enthusiastic service, was incredibly impressive. The floor-to-ceiling windows offer a view of New Chitose Airport. Spending the first night of our Hokkaido trip at this hotel was an absolutely wonderful experience!

Location was excellent. 5mins walk fr station. Surrounded with shops, restaurants, convenient stores and the morning market is just 3 mins walk away. Can see the harbour n mountains fr hotel room. Beautiful place. Hotel staffs friendly n helpful to my enquiries. Lots of seafood places to eat.

This hotel has a rich history, and both the environment and service are excellent. The front desk even has staff who speak Chinese, and they are very friendly. The location is fantastic, right next to Jigokudani (Hell Valley), and you can enjoy the beautiful views of Jigokudani from the hot spring baths. The outdoor bath is nestled in a hollow of the mountain, surrounded by snow-capped peaks and abundant trees – a truly special experience. We booked a stay with two meals included, and the buffet quality was good, with plenty of fresh sashimi. We stayed in a Japanese-style tatami room in the West Wing, which was very close to the large public bath. However, the room had a 'rotten egg' smell, which takes some getting used to.

Very conveniently located along the route from the airport to the central Hakodate!! The ryokan is a beautiful traditional style ryokan with tatami mat and delicious kaiseki dinner. The place is very quiet and peaceful and there is onsen available. It is located near the beach if you want to take in some fresh sea breeze.