Hot Springs Hotels in Nagano Prefecture, Japan

When I tried to connect my Fire TV Stick to the guest room TV, I was having trouble setting it up because the TV remote was old, so a staff member came to my room and helped me out. I felt that this was the best service ever. Thank you very much. The atmosphere in the breakfast area was great, and the food was excellent. It's definitely worth staying here.

The price-performance ratio is great. The last time I went to Hokkaido, it was a bit expensive. This hotel has a free shuttle bus to and from Minami-Otani Station. The hotel is quiet and undisturbed. There are hot springs inside. The food is a bit simple. There are only one or two restaurants. Breakfast is included. Lunch is scheduled. Dinner is a buffet. If you have other questions, please leave a message~

We had a wonderful stay at Mercure Nagano Matsushiro Resort & Spa. The hotel has a perfect balance of comfort, relaxation, and authentic local charm. The staff were incredibly welcoming and attentive from the moment we arrived, making check-in smooth and stress-free. Our room was spacious, clean, and offered beautiful views of the surrounding mountains. Beds were comfortable, and the amenities were thoughtfully provided. One of the highlights was the onsen (hot spring)—a truly relaxing experience after a day of exploring Nagano. The spa area was clean, well-maintained, and never felt crowded. Breakfast and dinner at the hotel restaurant exceeded our expectations, with a great mix of Japanese and international options. The variety and quality of food made every meal enjoyable. The location is also excellent for sightseeing. Being close to Matsushiro Castle and other historic spots gave us a deeper appreciation of the area, while still being a short drive from Nagano city center. Overall, this resort is perfect for both families and couples who want to enjoy comfort, good food, and a true Japanese hot spring experience. We left feeling refreshed and would happily return again!

I really love this hotel! Stayed in Deluxe Twin Room, the hotel is gorgeous! The room I stayed was clean, new and big. If the bed could be more plushy, it would be even better! There are shuttle service provided, walk to shopping plaza was not too far and easy too. Enjoyed the hotspring facilities too.

**Transportation:** If you're taking the Tateyama Kurobe Alpine Route, the bus drops you off at 'Hinamiyama Kogen' (Hinamiyama Highlands), directly opposite the hotel. You can also catch a bus from the same stop to Shinano-Omachi Station. Make sure to check the bus schedule in advance or inquire at the hotel front desk. The hotel also provides a complimentary shuttle service, but please note the earliest departure is at 10:45 AM. **Luggage:** We forwarded our luggage directly from Toyama Station to the hotel. The price for this service has been increasing; as of 2025, it costs ¥4000 per piece. **Environment and Room:** We were assigned a twin room on the 2nd floor. It was very spacious and comfortable, featuring a small balcony with a lovely forest view. **Onsen (Hot Springs):** There are both indoor and outdoor baths, though neither is particularly large. After a tiring journey up and down the mountain, soaking in the hot springs was wonderfully refreshing and relieved all our fatigue. **Breakfast:** The breakfast spread offered congee, rice balls, and local Shinshu-specialty vegetable buns, alongside a variety of standard breakfast items, fresh fruit, and bread. **Power Adapters:** This hotel did not provide three-prong to two-prong power adapters. Interestingly, other hotels I've stayed at in Japan typically had them available.

Right across Lake Suwa and walking distance to Kamisuwa station. Hotel compound was big. Loved the zen garden. Staff were extremely kind and helpful. Enjoyed the free outdoors foot bath, and the indoor onsen was huge. Wonderful stay overall. Do note that single rooms do not have lake views.

The room is large for a Japanese hotel. The hot spring area is also larger than the average hotel. There are not many Chinese tourists. It is recommended to choose both dinner and breakfast. Dinner is served at 7:30 at the latest. It is recommended to stay in Matsumoto. The only shortcoming is that the front desk did not help to put the luggage in the room.

The room was large and we could see the suwa lake. The beddings were prepared by staffs and breakfast was also good. We could also enjoy the onsen downstairs. Also they let us check out an hour later. Perfect experience

Little gem of a location and hotel. Close to see the monkeys of Yamanochi. We had a room with bed, breakfast and evening meal, which was so fresh and tasted amazing. The breakfast made sure we were set up for the day. The staff were extremely helpful and friendly.

Lovely, simple ryokan on the Nakasendo Trail about a mile before Tsumago. Delicious dinner and breakfast and the staff is warm and friendly.