Must have expirience in Japan. Room was huge and comfortable. There was an AC and air filter in the room. View from the window was beautifull. Personel was very helpfull and traditional breakfest and dinner was an exrraordinarry expirience. The only minus of the hotel was bad small, mostly in the bedroom. It looks like The hotell fights with it best it can but it seems like its because its and Old traditional building. Anywayes it was an amazing expirience. I definitelly recomend you this hotel.
Overall, I was very satisfied.
There's a children's play area, the large communal bath has an open-air hot spring, and it's generally spacious and nice.
That said, it can't be helped that it gets crowded.
There are also times when you can enjoy free drinks, which is great.
If I had to say something, I would say it would be great if the buffet menu didn't change and if there were two types of baby food instead of just one.
The facilities and hospitality of the hotel mentioned above are close to full marks.
On the other hand, unfortunately the cleaning of the hot spring bath is not so good, and there is nothing that can be done about the quality of the hot spring water.
And the quality of the dinner. The number of dishes is more than enough, but I would like them to take the taste more seriously.
I would like food that tastes good, not just the price.
Kinugawa Ace Hotel, the service is superb, although the front desk does not understand English very well, but communication is smooth, the place is very large, the hotel is magnificent and luxurious, there are private hot springs, there are also outdoor open-air hot springs, there are many shops in the hotel, enough to satisfy the guests' shopping without leaving the house, adults and children also had a lot of fun, highly recommended.
The hotel overall is great for the price paid, and service was excellent especially from the Vietnamese girl at the front desk who speaks English AND Japanese fluently. Even Japanese guests thought she was Jap. Haha. However, the company could do with hiring a bit more staff as there are things that need a bit more attention and some repairs needed in the room. That being said, the rooms are huge! The outdoor onsen was also colder than expected (although this is explained during check in) and is best in the morning.
This Japanese hotel offered spacious rooms, beautiful gardens, and an uncrowded onsen. However, there was no private shower in the room, meaning we had to use the communal bath for washing. The toilet area was very small, and the facilities felt quite dated. Breakfast was more about presentation than substance, and frankly, not very tasty. While they offer a shuttle service to the JR station, it only runs at limited times, making it quite inconvenient.
The hotel is great! The room was clean, comfortable, and well-equipped with many facilities like karaoke, a game center, and more. I visited with my family, a total of 14 people, and they were able to arrange a private room for us for both dinner and breakfast. Both meals were buffet-style and absolutely delicious.
The onsen experience was wonderful, and the view from the onsen was fantastic, with a beautiful view of the Kinugawa River.
However, there was one issue: when we checked in, the reception took our passports for photocopying. Unfortunately, they missed returning one of the passports to us. It wasn’t until after we checked out and reached our next stop that we realized one passport was missing. We had to go back to the hotel to take it.
Despite this, the overall experience was great, and I would still recommend the hotel.
The environment is still good, the location is relatively quiet, the big bath and hot spring are on the first floor, the view is also very good when eating breakfast, and fortunately I saw the rainbow 🌈
For the guests who are open to the soup, there are not many people, the indoor and outdoor are great
Arrived very late, a very kind old lady personally picked up the parking lot and helped with heavy luggage. Take us to visit the baths and rooms
The waiters during the day were also very enthusiastic and recommended attractions that we could sightseeing nearby. Because of the off-season, the attractions of the plateau are not regularly rested. Zuih went to a very close ranch, and the store personally sent us to the attractions. Too thoughtful
We had a wonderful stay at Kamenoi Hotel! The hotel is conveniently located right in front of the lake (<1 min walk from the 湖畔前 bus stop). The rooms were very clean and comfortable, amenities were great as well (indoor and outdoor onsen, free ramen during supper time). Do note that there is no shower in the room.
Very Good
68 reviews
8.7/10
Price from
NZD 472
per night
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8.7/10
Very Good
RRosie33The bunk bed was so large compare to average bed size with comfy and clean blanket and sheet. There is personal locker with key, lamp, charge station, body and face towel, slipper, and free flow kimono and amenities. The soap, shampoo, body lotion, and face wash are provided. I think it is super fantastic compared to the cheap price.
We can use public onsen (male and females are in different rooms so it is so convenient). From 15.00-22.00, in the Lake-View Lounge, we can drink and eat snacks for free: all kinds of alcohol, various soft drinks machines, coffee machines, beer, ice, tea, etc. So fantastic!!!!!
There are library and game corners as well. This hotel is just across the Chuzenji Lake, 900m from Kegon lake. There is one and only convenient store (10mins by walk from hotel) which is open 08.00-20.00.
Even though there are view restaurants nearby, however, you must be aware that food here is quite difficult to access. Restaurants mostly close as early as 3 or 4 pm.
I will definitely come here again.
GGuest UserThe location is really good. 10 mins away from the station. Easy to find. Big hotel, about 11 floors. The room is quite spacious, part in western style with beds and part in japaneese with tatamis. There is sink in themiddle of the room, quite comfy. Good view to the mountain and forest from the window, 9th floor. Nice yukata to wear, i liked the outerpart. Breakfast and dinner is buffet, quite big choice, free beer for dinner, not so many fruits, no cakes for breakfast (dinner only). There is sushi and sashimi choice, delicious food. Onsen is quite good, clean, big. Will recommend to stay here
GGuest UserThe room was spacious, the bed was comfortable, and the view was great. The free cocktail and coffee services in the lobby were nice, as well as the free drink bar (including one beer per person) near the entrance to the hot spring. The paid massage service was also good. The meals were decent, especially the grilled beef, which simply melted in my mouth. The restaurant staff welcomed us warmly and provided friendly service.
Cons: The variety of hot springs was lacking, and the view from the hot springs was almost blocked, which was disappointing. The lockers for valuables used combination dials, and foreign guests often didn’t know how to use them, locking their room keys inside and struggling to reopen them. This was a major inconvenience. They should switch to a key-and-wristband system like other onsen hotels.
The room itself felt like an old, once-grand mansion that had seen better days. The furniture had many scratches, and the surfaces were worn and peeling. It made me think it must have been impressive in the past. Still, the room was definitely more spacious compared to other hotels.
GGuest UserThis was my first time for staying in ryokan. This ryokan has such a delight, warming services and very nice hotel staffs. Although I can not speak japanese, the language did not bring me any problems because we could use google translate and some of the innkeeper can speak English. I felt like I stay in my home and very enjoyed interacting with both hotel staffs and shiobara people. Besides, foods there were so delicious.
- traditional japanese food: they wrote a welcome note and descriptions of food in paper (in japanese) eg. Fish came from river beside hotel, everything was from local which I really really love it.
- local venison(deer meat): must try yakiniku
If you wanna avoid chaotic environment in the city, I would reccommend this place because you would feel a part of nature (natural sound is so nice) and you can find a true calm of your soul.
We were very surprised because we were only foreigner tourist in the hotel.
Thank you innkeeper and staff for caring us. We always miss there when we come back to busy city!
HHoSVery old school ryokan run by very friendly who has been working there for many years. Your name will be displayed on the board next to the entrance of the ryokan to show that they were currently welcoming these guests staying at the ryokan! We stayed there for 2 nights with free parking and we didn’t have to drive anywhere until we checked out as the ryokan is within walking distance to the 3 major world heritage listed shrines including The Toshogu Palace.
Avoid room 312 or 313 (which we stayed) which are the smallest rooms. Those rooms in the middle parts are bigger and more comfortable. Do ask for any room facing the back of the ryokan and avoid those facing the front where you only see car parks with coaches coming in the morning bringing tourists to the shrines.
The onsite Onsen for ryokan guests, breakfasts and dinners are the highlights. You’d love the traditional Japanese meals served there and you won’t be hungry.
Would I come back to this ryokan again? Yes definitely due to its location and friendly staff.
EE1472****The location is superb, conveniently situated between Tobu Nikko and JR Nikko stations. While the room was a little on the smaller side, it was immaculately clean. The hotel's on-site hot spring (onsen) was also a pleasant bonus. The only minor drawback was that the changing area for the onsen felt a bit rudimentary. The absolute highlight was the complimentary breakfast; it was very generous and delicious. Overall, I would definitely recommend this hotel.
JJCtravellerThe hotel is equipped with an open air parking block of around 15 spaces, which I assume it's first come
first serve basis. When we arrived on a monday night (Mid august) around 9pm to check in there was only one parking space left.
Check in -and out are done in a compartment next to the parking spaces, self serviced on a tablet with quite a few language options (english, chinese....).
Our room was spacious and even came equipped with a projector (poppin Alladin) which the kids enjoyed for watching movies.
There was a laundry machine inside the room, with laundry detergent provided, and drying rack.
Enough clean towels were provided for our family during the stay so we did not need to wash the towels.
However as there was no in room housekeeping service, the litter processing was done by ourselves (perhaps the only inconvenience we found in living in this motel).
GGuest UserThe shuttle service to and from Tobu Nikko Station was very convenient. Upon arrival, check-in was handled directly at a small table, with only the payment requiring a quick visit to the front desk. Guests arriving around 3 PM can enjoy afternoon tea service. The hot spring bath was spacious and excellent. Breakfast and dinner were served in private dining rooms with lovely views, which was a delightful experience. The hotel's location is superb: the Two Shrines and One Temple (UNESCO World Heritage sites) are just a short walk from the front, and Kanmangafuchi Abyss is easily accessible from the back. There's also a local bus stop right outside, though the bus service is quite infrequent, so catching one is a matter of luck.
RRobS.First off, do not trust Google Maps for directions. The directions take you up the alley behind the hotel. The hotel opens on the main street (Hwy. 119 is what Maps indicates).
This is an absolutely great little hotel, well located, clean and everything about the hotel I noticed, well looked after. It has a small, functional onsen that I used.
I was in their hostel section, a single bed, capsule style. A little tough for a creaky, bad knees, old person like me but a great stay. They have a small, affordable breakfast buffet (Oriental-style) for purchase that is decent with a variety of different dishes. And they have a machine that dispenses excellent, fresh coffees and other beverages.
It is a 2-star hotel and I will give it a 5 star rating as a 2 star hotel. Very good little hotel.
KKongkongwukongkongQuiet! The breakfast and dinner are so rich that I am not hungry at noon after eating a full meal in the morning, hahahaha, the hot spring is so comfortable, and there is free coffee in the lobby, which is great
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