Hotels With Airport pickup service in Lagunes, Côte d'Ivoire

The environment is very good, many choices for breakfast, fresh ingredients and even better dinner! Authentic French cuisine is not expensive! The service was satisfactory, and the staff arrived to solve the problem in a few minutes. The hotel I will choose every time!

Hotel rooms are neat and clean. Friendly reception. Restuarant service are poor. Long wait on orders and wrong orders. I waited 30min for a expresoo and when arrived it was wrong. French speaking staff so communication broke down when ordering items.

The staff of the hotel are very friendly specially LAETICIA WHO HAS THE HIGHEST LEVEL OF HOSPITALITY SHE IS REALLY HELPFUL AND VERY KIND ALSO HAS SMILY FACE SHE MADE ME FEEL I AM STAYING AT HOME THANK YOU LAETICIA GOOD JOB AND WELL DONE I wish you all the best

The front desk staff do not listen to the concerns of guests but rather argumentative only towards protecting the interest of the hotel and never cared what your complaints are. On the day of my arrival I was made to stand waiting for 3 Hours even though I arrived 3 Hours after the normal checking in time, they spent the 3 Hours arguing about my online payment which was already done on Trip.com yet they said they could not find the payment history when in fact they did not have the patience to read the system well and locate the payment history but rather demanded me to pay again for bookings which were actually paid online until I had to show them how to read the system to solicit the information (I had communicated with trip.com with complains and shown the payment receipt to the hotel and they still could not comply until I showed them how to read the information on their own computer;before I could be allowed to check in). Also, at breakfast, I was made to pay again after I have booked a room with two breakfast included but hotel refused to understand and even after showing the booking information on the system which clearly indicated Breakfast X2 per day so I ended up paying again for the breakfasts to avoid embarrassment. The restaurant staff were very unprofessional and careless about hygiene (the bread spoon had fallen to the floor and one of them picked it and dropped it right back into the breadbasket without replacing or cleaning it before putting it back into the breads). ”DO NOT DISTURB” signage meant nothing to the cleaning team who continuously banged on the door because they wanted to iron or pick up your laundry even without you making a previous request for such services. I have never seen in any part of the world where hotel staff compete with hotel guests to take the lifts (elevator) leaving the guests waiting for the next ones (hahahaha). Staff were unfriendly and rude.

This is the worst Hotel I have encountered in my entire life. Where do i even start, from the front desk to the rooms, nothing speaks of class or hotel service. The front desk are not polite very rude and do not have an atom of customer service in them, please stay in the hotel at your own perils. The hotel claims to be a 4 star hotel but in my opinion it is worse it is a disgrace to what 4 star stands for, how can a hotel refuse to change your bed linen but changes it every 2 days, this already tells you that the staff are lazy and speaks poorly of hygiene. Even a 1 star hotel changes the bed linen daily and offers you a new towel. Restaurant is poorly run, the chef thinks he is a master chef, please re train your staff, Breakfast options are so poor you will want to vomit, the food all have no taste, use ingredients like ginger and garlic in your food for taste. A four star hotel that does not even have waffles, scrambled eggs, or sausages and bacon, and no working coffee machine, is a disgrace to a 4 star brand. Please avoid this hotel it will suck the life out of you, and you will see the literal definition of unprofessionalism.

I chose this hotel because of the competitive price compared to a Villa I usually stay in Abidjan. My overall impression was great. The room I stayed had an interesting configuration. The bathroom and shower were I reheated into the bedroom. The shower waster pressure and temperature were great. The internet was fast enough to watch a streamed video. I wish they have more options for menus in the restaurant and for the room service. If I should stay in Plateau, I would go back.

I stayed in Novotel from my friends advice. I really appreciated my stay there . It's one of my best moment staying in a hotel. It's a amazing place to spend time with his friends and family. Especially the cheerful welcome from the reception team . Thanks for everything.

So, I visited ibis in July for 3 weeks with my husband for a short term getaway and was completely satisfied with the service they offered us. I recommend that everyone wanting to visit Abidjan comes to Ibis!! I was honestly so happy with my stay, the food, the layout of the rooms and the clean bedrooms. Upon arrival, I was very apprehensive as it was my stay in Africa, West Africa and didn’t know what to expect. This one employee in particular called Sabine Yebe made me feel less anxious upon arrival, talked to me throughout the day just to make sure I felt safe and informed me on the history of Ivory Coast, and also tourism favourite places. It’s so nice to have employees like Sabine Yebe to make people feel very safe and cared for. Thank you so much!

The environment is very good, many choices for breakfast, fresh ingredients and even better dinner! Authentic French cuisine is not expensive! The service was satisfactory, and the staff arrived to solve the problem in a few minutes. The hotel I will choose every time!

Hotel rooms are neat and clean. Friendly reception. Restuarant service are poor. Long wait on orders and wrong orders. I waited 30min for a expresoo and when arrived it was wrong. French speaking staff so communication broke down when ordering items.

The staff of the hotel are very friendly specially LAETICIA WHO HAS THE HIGHEST LEVEL OF HOSPITALITY SHE IS REALLY HELPFUL AND VERY KIND ALSO HAS SMILY FACE SHE MADE ME FEEL I AM STAYING AT HOME THANK YOU LAETICIA GOOD JOB AND WELL DONE I wish you all the best

The front desk staff do not listen to the concerns of guests but rather argumentative only towards protecting the interest of the hotel and never cared what your complaints are. On the day of my arrival I was made to stand waiting for 3 Hours even though I arrived 3 Hours after the normal checking in time, they spent the 3 Hours arguing about my online payment which was already done on Trip.com yet they said they could not find the payment history when in fact they did not have the patience to read the system well and locate the payment history but rather demanded me to pay again for bookings which were actually paid online until I had to show them how to read the system to solicit the information (I had communicated with trip.com with complains and shown the payment receipt to the hotel and they still could not comply until I showed them how to read the information on their own computer;before I could be allowed to check in). Also, at breakfast, I was made to pay again after I have booked a room with two breakfast included but hotel refused to understand and even after showing the booking information on the system which clearly indicated Breakfast X2 per day so I ended up paying again for the breakfasts to avoid embarrassment. The restaurant staff were very unprofessional and careless about hygiene (the bread spoon had fallen to the floor and one of them picked it and dropped it right back into the breadbasket without replacing or cleaning it before putting it back into the breads). ”DO NOT DISTURB” signage meant nothing to the cleaning team who continuously banged on the door because they wanted to iron or pick up your laundry even without you making a previous request for such services. I have never seen in any part of the world where hotel staff compete with hotel guests to take the lifts (elevator) leaving the guests waiting for the next ones (hahahaha). Staff were unfriendly and rude.

This is the worst Hotel I have encountered in my entire life. Where do i even start, from the front desk to the rooms, nothing speaks of class or hotel service. The front desk are not polite very rude and do not have an atom of customer service in them, please stay in the hotel at your own perils. The hotel claims to be a 4 star hotel but in my opinion it is worse it is a disgrace to what 4 star stands for, how can a hotel refuse to change your bed linen but changes it every 2 days, this already tells you that the staff are lazy and speaks poorly of hygiene. Even a 1 star hotel changes the bed linen daily and offers you a new towel. Restaurant is poorly run, the chef thinks he is a master chef, please re train your staff, Breakfast options are so poor you will want to vomit, the food all have no taste, use ingredients like ginger and garlic in your food for taste. A four star hotel that does not even have waffles, scrambled eggs, or sausages and bacon, and no working coffee machine, is a disgrace to a 4 star brand. Please avoid this hotel it will suck the life out of you, and you will see the literal definition of unprofessionalism.

I chose this hotel because of the competitive price compared to a Villa I usually stay in Abidjan. My overall impression was great. The room I stayed had an interesting configuration. The bathroom and shower were I reheated into the bedroom. The shower waster pressure and temperature were great. The internet was fast enough to watch a streamed video. I wish they have more options for menus in the restaurant and for the room service. If I should stay in Plateau, I would go back.

So, I visited ibis in July for 3 weeks with my husband for a short term getaway and was completely satisfied with the service they offered us. I recommend that everyone wanting to visit Abidjan comes to Ibis!! I was honestly so happy with my stay, the food, the layout of the rooms and the clean bedrooms. Upon arrival, I was very apprehensive as it was my stay in Africa, West Africa and didn’t know what to expect. This one employee in particular called Sabine Yebe made me feel less anxious upon arrival, talked to me throughout the day just to make sure I felt safe and informed me on the history of Ivory Coast, and also tourism favourite places. It’s so nice to have employees like Sabine Yebe to make people feel very safe and cared for. Thank you so much!

I stayed in Novotel from my friends advice. I really appreciated my stay there . It's one of my best moment staying in a hotel. It's a amazing place to spend time with his friends and family. Especially the cheerful welcome from the reception team . Thanks for everything.