Hotels With Airport pickup service in County Durham, United Kingdom

We have had an absolutely amazing stay at Ramside to celebrate my 50th Birthday. We stayed in a treehouse which was utterly superb and took my breath away!! Beautiful interiors and furnishings along with wonderful outdoor area with your own hot tub and sauna...a truly wonderful experience. The service is second to none. The concierge was literally on tap to take you to and from the main hotel. Nothing was ever a problem. The main Spa pool had plenty of seating and limitless supply of towels, robes and flip flops to make you relaxed and comfortable. The Fusion Restaurant was fabulous too. 9 of us ate at the restaurant, the food was served piping hot in beautiful Asian inspired bowls and plates and looked utterly mouthwatering and tasted delicious, we couldn't fault it....The cocktails are gorgeous too I can highly recommend the strawberry breeze for any gin lovers out there! Wow!! A huge thank you, to the wonderful dedicated staff at Ramside, for making our weekend just perfect and one to remember...We will be back!!

Good value if you stay for 7 plus nights on a long stay rate. Was happy with the size and facilities in my Queen room, however it was very hot and the aircon didn't work. The hotel is set in different (linked)buildings and one of the buildings was noticeably hotter both times I've stayed there in April and May. Both times the hotel upgraded me to a room on the riverside which is much cooler (with working air con) and with a view of the river. The housekeeping staff are friendly and nothing is too much trouble. Lots of choice for breakfast and buffet kept topped up. Really enjoyed my stay - both times. Great location too!

We booked bed/ breakfast for 2 nights. It was a buffet breakfast everything was on cereal fruit juice and hot food if you wanted anything extra the staff were only too willing to get it for you. Lovely room big fluffy towels in the bathroom and complimentary toiletries. The hotel is only 3 year old very modern and clean. I would stay in in again for my next trip. Marlene Glasgow

More like a club 18-30 experience. The hotel was fantastic, food excellent and staff went way, way beyond. However, the main function of a hotel is to have somewhere to sleep. The hotel had two weddings on the night of my stay and between 12:45 and 14:30 I was unable to sleep for the screaming, laughing, partying that was going on throughout the corridors. I never heard any staff trying to resolve the situation, just plenty of noise. I had to pay £20 surcharge for my dogs to stay and they were not allowed In the restaurant - which is very reasonable, but have to say that they were better behaved that the other animals who were not required to pay any surcharge or not required to follow any basic behavioural rules. On checkout, I was not even asked if I had a pleasant stay. I assume the staff did not want confirmation of their mismanagement. If this is the sort of establishment used but Trip.com, then I can only say first impressions go a long way and I will stick to other hotel brokers in future.

Second visit to this great hotel in an historic building. Reception staff are consistently excellent, friendly and helpful (apologies I am not sure of the girl who helped us out during our stay, but she was super professional). Restaurant staff are also super - front of house, and all the team superb. The rooms are spacious and very clean. The bar is fab and a great space to relax. Only one minor suggestion is to give the coffee bar staff some professional barista training - it’s a plus point for the hotel to have a good coffee bar.

Enjoyed experience. Took advantage of a paid for upgrade and the room was excellent. Generally, the upgrades were great (free parking), however, as part of the upgrade we got drink vouchers (6 x drinks per couple over two days). This was a bit footery as the choice of drinks was very limited (either bottled beer or glass of certain wines). I prefer draught beer and my wife doesn't partucularly like wine so we struggled what to choose. Buffet breakfasts are either hit or miss and on this occasion our experience was plenty of choice but the hot Buffet was luke warm at best. That said it is a really good hotel in a great location and catered for all our needs

The drive up to the castle was was fantastic as the view of the castle looked stunning. The entrance to the court yard for parking was quaint and inviting. The look of the court yard looking at all the out buildings looked inviting and very well presented. The “stocks” make for great entertainment The entrance to the reception is like looking for the secret door but the plaque at the side with history information explains why and is interesting to read. Inside the reception is is quite dark but this for me added to the ambience of the place. The staff where welcoming, polite and explained the hotel set up. We stayed in one of the room in the courtyard which was beautiful. Very nicely decorated and good value for money. The room was cozy. We’d booked to have a meal in the Knights Restaurant and we had pre drinks in the bar first The walk to the restaurant through the corridor into the central courtyard was very different yet beautiful. It’s so old and it was nice to see it was decorated and kept within “keeping” The bar again was inviting and cosy and it was great to see that the drinks and wine list was very reasonably priced. So often places know you are a target audience and inflate the prices ridiculously however in our opinion the castle had not done this. There was a good choice of cocktails and the “smoked” cocktails added that something a little bit different and we didn’t mind paying a few pounds more for the “quirkiness”. Again the staff where very professional, friendly and well presented. The walk from the bar/lounge area to the Knights Restaurant was stunning through the corridors of the castle and past a lovely looking staircase and when we walked into the restaurant I was overwhelmed as it was stunning and not what I was expecting. The arched ceiling, the lighting, the privacy of how the tables where set out we felt was very nice. We thought it all created a romantic setting. It was very secluded but included. The menu choice was good and the food was beautiful. The service was great too and again the staff were very professional, polite and very well presented. The prices on the menu varied so I would say they’d catered fo most people’s budget and it was your own choice on how much you spend Our nights sleep was comfortable and the walk back from the restaurant to the courtyard was well lit but again in keeping with been in a castle environment. Great use of mood lighting. My husband even went into the stocks on the was home (🤣) Breakfast the next morning again did not disappoint. The selection was fantastic and plenty of food to choice from Overall we can can not fault our experience. It was a lively venue with great facilities and very well presented. The staff where Courteous, polite, friendly and very well presented. I would recommend this as a place to go and stay. We must go back so we can stay in one of the castle rooms as I am sure they would be as good and maybe even more “quirkier” than the courtyard rooms which were very nice.

One of the friendliness hotel inns ever ! we stay often at this hotel as my husbands family live close by. The staff here can’t do enough for you and it’s nice to be recognised each visit gives it a personal touch nothing is to much trouble such a warm abs friendly atmosphere every time we go .Hotel is kept immaculate shops close by on site to a perfect location ! Food is always delicious Thanks again for a lovely stay xx

Booked this as an overnight stop on our way to Oban. Firstly ignore some of the poor reviews .The place is old but is full of history.Our room was comfortable warm with plenty of hot water.Tea facilities in the room were good with a great selection of teas and coffees.we ate in the bar food and beer were very good but a bit pricey.The breakfast in the morning was great a good selection and very good quality served with a smile.will be back again as we use the A66 regularly

I stayed at the hotel for 10 nights when visiting Durham to help my younger sister. A huge thank you to Colin and Mandy and the reception staff for their welcome, kindness and dealing with any minor problems I had. Overall my stay was good , apart from housekeeping occasionally forgetting to clean my room.? This really is a management, supervision issue. The staff also experienced problems and were stressed with a huge ” Irish ” wedding which hardly affected me but management really need to look at their priorities re regular guests v quick bucks. Or ensure extra staff and security are ramped up. Whilst I did eat at the Health Club I found the service here varied from vastly efficient and helpful to unbelievably slow. Maybe the catering facility needs specific areas for hotel guests who really don't have all the time in the World to spare !!. Many thanks again and good luck.

We have had an absolutely amazing stay at Ramside to celebrate my 50th Birthday. We stayed in a treehouse which was utterly superb and took my breath away!! Beautiful interiors and furnishings along with wonderful outdoor area with your own hot tub and sauna...a truly wonderful experience. The service is second to none. The concierge was literally on tap to take you to and from the main hotel. Nothing was ever a problem. The main Spa pool had plenty of seating and limitless supply of towels, robes and flip flops to make you relaxed and comfortable. The Fusion Restaurant was fabulous too. 9 of us ate at the restaurant, the food was served piping hot in beautiful Asian inspired bowls and plates and looked utterly mouthwatering and tasted delicious, we couldn't fault it....The cocktails are gorgeous too I can highly recommend the strawberry breeze for any gin lovers out there! Wow!! A huge thank you, to the wonderful dedicated staff at Ramside, for making our weekend just perfect and one to remember...We will be back!!

Good value if you stay for 7 plus nights on a long stay rate. Was happy with the size and facilities in my Queen room, however it was very hot and the aircon didn't work. The hotel is set in different (linked)buildings and one of the buildings was noticeably hotter both times I've stayed there in April and May. Both times the hotel upgraded me to a room on the riverside which is much cooler (with working air con) and with a view of the river. The housekeeping staff are friendly and nothing is too much trouble. Lots of choice for breakfast and buffet kept topped up. Really enjoyed my stay - both times. Great location too!

Second visit to this great hotel in an historic building. Reception staff are consistently excellent, friendly and helpful (apologies I am not sure of the girl who helped us out during our stay, but she was super professional). Restaurant staff are also super - front of house, and all the team superb. The rooms are spacious and very clean. The bar is fab and a great space to relax. Only one minor suggestion is to give the coffee bar staff some professional barista training - it’s a plus point for the hotel to have a good coffee bar.

Enjoyed experience. Took advantage of a paid for upgrade and the room was excellent. Generally, the upgrades were great (free parking), however, as part of the upgrade we got drink vouchers (6 x drinks per couple over two days). This was a bit footery as the choice of drinks was very limited (either bottled beer or glass of certain wines). I prefer draught beer and my wife doesn't partucularly like wine so we struggled what to choose. Buffet breakfasts are either hit or miss and on this occasion our experience was plenty of choice but the hot Buffet was luke warm at best. That said it is a really good hotel in a great location and catered for all our needs

I stayed at the hotel for 10 nights when visiting Durham to help my younger sister. A huge thank you to Colin and Mandy and the reception staff for their welcome, kindness and dealing with any minor problems I had. Overall my stay was good , apart from housekeeping occasionally forgetting to clean my room.? This really is a management, supervision issue. The staff also experienced problems and were stressed with a huge ” Irish ” wedding which hardly affected me but management really need to look at their priorities re regular guests v quick bucks. Or ensure extra staff and security are ramped up. Whilst I did eat at the Health Club I found the service here varied from vastly efficient and helpful to unbelievably slow. Maybe the catering facility needs specific areas for hotel guests who really don't have all the time in the World to spare !!. Many thanks again and good luck.

We visited tonight for a meal and had never been before despite living in Durham our entire lives. We were met with a very warm welcome and it was a lovely environment. Lovely and clean with tasteful decor. Dog friendly too which is always a bonus. We didn't have our dog with us but will certainly bring him next time as dogs were well catered for with treats and water. The food was superb and very good value for money. The drinks were spot on and the service was exceptional! We've never had better service anywhere else. We are delighted to have found this little gem on our doorstep. Thank you to the staff for making our experience so wonderful!

We arrived in Durham late afternoon after driving for hours from the Lakes district via Hadrian's wall in Hexham. We were greeted by the host William. After check-in we asked William for directions to Durham Cathedral. Unfortunately we got lost and couldn't get there. We got back to the B&B very tired and disappointed as we only had the date of arrival to visit the Cathedral. We were tired and told William that we will just rest up for our trip up north the next day. William wouldn't hear of it and offered to drive us to the Cathedral and even wait for us while we toured the Cathedral. We were embarrassed and did not want to trouble him but he insisted and took us in his car, acting as a tour guide he drove past many attractions and got us to the Cathedral. Once I knew the way, I asked if we could return to the B&B so I could drive us in our own car to the Cathedral and spend the evening around there. He recommended a few restaurants as we drove past them and took us back. We managed to drive back and attend evening song and then spent a lovely evening walking around. If it weren't for William, we would have just spent the evening in our room feeling sorry for our selves. Our room was at the top floor. As I was parking the car, my wife took a small suitcase in. An elderly woman insisted on carrying the bag upstairs and no matter how many times my wife tried, she insisted on taking it up. Breakfast was great. Although only street parking is available, William assured us that the area was safe and he was right. This is a family run B&B and William and his family could not be more hospitable, friendly and helpful. I would highly recommend Moor End Guest House.

I rate this place very highly. A very warm welcome as soon as we entered. The room was very comfortably decorated. The bathroom was lovely and the quality of the towels and bed linen was good. The bed and pillows were very comfortable - even for my husband! The breakfast was excellent and the service was friendly. There was nothing more you could want. They even had delicious homemade jam! A really great experience all round.it is possible to walk into Durham centre from here too

Whilst this is a beautiful hotel in a gorgeous location our experience was not a pleasant one. We have stayed before and so we’re really looking forward to it but it was spoilt by a flood from the room above during the night. We were woken by water coming through the ceiling above the bath area (we stayed in the hideaway room) and then the fire alarm was triggered. The young man immediately duty overnight was a a shocked as us and did go to investigate. After waiting up for an update we finally went back to bed and didn’t find out what happened until the morning. We had also booked a late checkout, good job as we hardly slept worrying about the possibility of the ceiling coming down. Unfortunately this was also ruined when we had to stop housekeeping entering our room.

We booked bed/ breakfast for 2 nights. It was a buffet breakfast everything was on cereal fruit juice and hot food if you wanted anything extra the staff were only too willing to get it for you. Lovely room big fluffy towels in the bathroom and complimentary toiletries. The hotel is only 3 year old very modern and clean. I would stay in in again for my next trip. Marlene Glasgow

Where to start with this place? I stayed here for 2 nights. My booking through work state 1 standard twin room. I wish this is what I received.... ROOM I was located in room 115....please if you are allocated this room LEAVE! This must be the worst room in the hotel. Its located at the top of the staircase so you hear people walking up them at all times. The doors to other corridors are opened and slammed shut constantly. It overlooks the entrance and the main road so you cant open the window without loud street noise. I walked into the room and it was boiling hot, id suggest leaving the heating off for future guests. Its easier to heat a room than to cool it down. Opening the window also didnt help because its just constant noise. The room contains a ceiling fan which is fantastic at blowing around hot air. My ”twin room” contained 1 single bed. No sockets near the bed , the TV cant get a volume above 40 so its impossible to hear if you're hard of hearing like myself. And dont say its to cut down on disturbing neighbouring rooms because they're disturbed more by street noise. The bathroom whilst nicely decorated has its issues. The hot water decided to cut off after about 5 minutes running when i was topping up my bath. The tea and coffee making facilities had milk pots that were 4 days out of date resulting in a rather sour coffee. The bed was a single bed and rock hard too. which disturbed my sleep. But you wont get much of that anyways as over my 2 nights the fire alarm went off 3 times. twice at 5.30AM!!!!!!!! RESTAURANT My only positive of this place is that the food, what you can get of it, is superb. I had the burger and the fish. Both were superb and the chips were incredible. So kudos to the chef. The rest of the restaurant staff however. Awful, a girl with blonde hair. Absolutely the worst waitress Ive come across. I would stand waiting to be seated for 10 minutes before she came out of the ktichen after chatting to her mates. At one point a woman in a black dress ( I think she may have been a manager) had to get her to come and seat me and other guests. Service on the food is slow but its worth the wait. My worst experience with this waitress was when i asked for a menu for dessert. 10 mins later she brought me the menu. I then sat for 25 minutes waiting for her to return to take my dessert order but she just never bothered. Instead playing on her phone or leaving the restaurant to speak to her mates in the kitchen! My 2nd night I learned my lesson and asked her for the brownie when she collected my plate. 15 minutes later she returned to tell me there were no brownies. Does it take 15 minutes to check the fridge? Truly terrible service!! RECEPTION I cant praise or fault reception staff. My only poor experience was waiting for 10 minutes to speak to someone but I think they may have been manning the bar as well which of course isnt their fault. OVERALL I can only reccomend that if you think this is an attractive opti

More like a club 18-30 experience. The hotel was fantastic, food excellent and staff went way, way beyond. However, the main function of a hotel is to have somewhere to sleep. The hotel had two weddings on the night of my stay and between 12:45 and 14:30 I was unable to sleep for the screaming, laughing, partying that was going on throughout the corridors. I never heard any staff trying to resolve the situation, just plenty of noise. I had to pay £20 surcharge for my dogs to stay and they were not allowed In the restaurant - which is very reasonable, but have to say that they were better behaved that the other animals who were not required to pay any surcharge or not required to follow any basic behavioural rules. On checkout, I was not even asked if I had a pleasant stay. I assume the staff did not want confirmation of their mismanagement. If this is the sort of establishment used but Trip.com, then I can only say first impressions go a long way and I will stick to other hotel brokers in future.