Danhostel Aarhus City

the environment is very nice!

Nice environment however there are bedbugs on my bed which I discovered the morning I checked out! There was a bedbug hopping on my mattress! Now I have more than twenty bedbug bites all over my hands arms back neck and legs! Please do something about it I've seen people complaining about bedbugs on google a long time ago. Never stayed at anywhere with such sever bedbug problems

We payed for a parking spot and when checking in I asked what would happen if someone else stod in the parking spot when we arrive. They assured that it wouldn't be an issue and that it have never happened before. Well, when we arrived a danish car stod at the spot. We had to find a parking spot ourselves. When we cheched out I told about the issue (and showed a picture) and the answer I got was "We have other parking spots, you should have been told about that.". First, I wasn't and second, it doesn't matter. I paid for a service and didn't get that service so the answer should be "We're sorry for the inconvenience and will refund the amount for the parking spot.". The bathroom had used towels on the floor. Old makeup pencils/brushes on the counter and papper tissues with makeup (pretty nice color) laying all over. The room also had used towels hanging next to the door. We had to take them out ourselves. Over all the place was in a really bad shape and the cleaning was done by someone who just don't care. The place is close to what you need. Espresso house for breakfast etc, Normal for general stuff like schampoo, deo etc. A place called Cross Cafe which had a really nice breakfast and the staff was very kind. Beautiful city but find another place to stay.

Definitely mixed feelings about this one. On the positive side: It’s affordable and very well located in the city, near to everything and anything one might wish. There is quite well equipped kitchen space and the common areas are alright for sure. But my first impression wasn’t the greatest ; the room I got access to looked absolutely nothing like it was advertised, the bunk bed didn’t have curtains and there was no space for storage, it was just bunk beds in a cramped room . I was sure some mistake must have been made so I went back to the service desk letting the receptionist know that this wasn’t what I had booked. And that I wasn’t comfortable in a shared room without privacy curtains for the bed. They didn’t argue with me but didn’t offer any explanation or excuse, just gave me a new card key and told me to go to another floor. The new room looked more like it was advertised but it felt like nobody had opened a window in a while, it was messy, small and had an unpleasant smell. All bunk beds were occupied except two. When I looked up at my designated bed ; it didn’t have a curtain. I go back to the service desk a second time saying that my bunk bed did not have a curtain. This time the receptionist was apologetic but tinted with annoyance. They followed me up to show me the 3rd room to see “if this fits”. They opened the room and to my surprise it was more spacious, all bunk beds had curtains and there was only one other person staying in room. I accepted but still wondered why I wasn’t offered this the first time - highlighting the importance of privacy, then offering yet another room without it a the second time. All while this third room was available. It felt a bit weird and unwelcoming. The whole hostel has an unpleasant odour coming from what I’m guessing is the sewers since the smell is really bad in all bathrooms and showers. The general cleanliness isn’t the greatest either. I think staying here for maximum one night or two on the go is probably fine if you’re young and backpacking. But in my case; I will definitely book something else if I come visit Århus again.

Tak for fantastisk og personlig service.

Mixed experiences staying here. Staff was super friendly and helpful, location is nice and central and cleanliness was fine. However, info on website on opening times, additional fees and breakfast availability was NOT accurate, which altered my stay quite significantly. The pics on the website of the shared dorms were not at all accurate, there was no curtain for privacy and no chests under the beds to lock away your stuff.