Voyage32608558486
May 8, 2024
Overall an odd experience at the Marine Hotel. We have stayed at The Marine several times in the past, we have always requested a Deluxe Double room and that is what we did again on a Bank Holiday Weekend in May. Our room (224) was nowhere near the standard we were used to at this Hotel, it looked small, tired, even shabby. If it wasn't for the view, then i probably would've complained. My partner had a Jacuzzi Bath on the afternoon of our arrival, when she emptied the bath, the tub was full of Sand, at that point we hadn't been anywhere near the beach so knew the sand must've been left in the Jacuzzi Jets from previous guests. My partner is Housekeeping Manager at a small Hotel in Shropshire and knows that these jets should be cleaned daily, and that obviously they had not been. This meant that i didnt feel comfortable having a bath myself, instead having to have a wash over the tiny sink. On our departure day, the reception was locked and nobody was available for checkout, so we decided to try and find the Breakfast Room, which was not in the same place as we remembered. We had not been informed of Breakfast times on arrival so we just hoped it would be open at 7:30. (Normally we would've had a longer lie-in on a Bank Holiday but had been woken at 4am by a Helicopter carrying out a search across the beach, so we just wanted to get going. There was nobody available at Breakfast to greet us, so my partner helped herself to the Buffet, which very surprisingly didnt include any kind of bread or toast, but for some unknown reason did include Nutella spread! What was this supposed to be spread upon?? No Toast? Breakfast was a shambles, i refused to eat anything and we tried to check out again. Reception was still locked, but we could hear someone behind the shutter, so we handed them our Key and made a hasty retreat. Not sure if The Marine is under new management, but something was obviously a miss during this visit. Overall a very disappointing stay at a Hotel we did both love up until this visit. We stay in Aber 4 or 5 times a year and may now need to find a new base for our adventures.