Super 8 by Wyndham Abingdon VA

I am not making this up. We had a bad experience last year and thought we would try your brand again. Front entrance did not have a self opening door. Hard to pull handle and handle luggage at same time. Handicap room was outside main entrance. Door would not open. Constant red lite. Clerk said battery was dead and did not know how to change battery. Gave us another room that smelled. TV did not work. Had to move stand to plug in. Travelling with ***** that had to be kept cool. Fridge was not plugged in. Went to call front desk, line was dead. Had to find cord and plug it in. The towel that was drapped over bathtub was soaking wet. A/C was on when entering room. Turned on heat, but kept cycling on and off. Not condusive to sleeping. Will not be choosing Super Eights again. I guess you get what you pay for. Are there not basic standards for housekeeping, like making sure everything works. I hope you reply to this email. Can you offer gift cards to any of your other brands?

The top part of the fitted sheet and mattress pad kept coming off when sleeping, it did not fit right. There were a few little blood stains in the bathroom. The fan in the bathroom was broke looked like tissues or something were pushed into,the middle of it. It was very noisy, starting at about 3:30 in the morning we kept hearing what sounded like the water for a shower turning on and off for like an hour and a half so it was hard to sleep. The front desk woman was very nice.

The staff that we dealt with were extremely freindly and very helpfull The roomlpoked like someone went o the dumps and grabbed 3 different sets of cabinets and just threw them up on the wall the refrigerator was disgusting at best the windows were sealed shut with metal duct tape to try and prevent the cold from comming in

Well, to be fair, you get what you pay for. We weren’t expecting a 5 star place. Bad -floors in the bathrooms were… ick. -no coffee maker. -the linens and pillows were clean, but just felt 20 years old. -The bed felt hard, but I’m a sissy. -Bathroom door was broken. Good -staff was awesome. -had a Microwave/fridge. -Shower pressure was fantastic and plenty of hot water. -Bathtub was real clean.

Check in was fine but i called for late checkout and they hung up on me

They have everything you need for an overnight stay. Friendly staff and clean rooms. It’s also nice that a waffle maker was available for breakfast. 😃

window didn't shut and cobwebs around window. Floor was dirty. Breakfast could have at least had cereal.

Staff were extremely nice. Housekeeping ran after me to give me a shirt I’d forgotten. Waffle breakfast was a winner.

Pillow without pillow case, vinyl floor had not been cleaned. Walls were dirty.