Rosewood Abu Dhabi Reviews

It is a hotel with an Asian background. There are not many East Asian guests. I am disappointed. I will not choose this hotel again next time. There are better options around the same location. The service is not good, mainly due to attitude. Because I paid the full amount for the Ctrip reservation, I stayed in Abu Dhabi for one night. I didn’t choose a deposit when I checked in. At 11 o’clock in the evening, there was a knock on the door, and then I entered the room by myself. I had to lock the minibar👎👎👎. There was a strange man in the room of a sleepy woman. To enter, call in advance? No, I was stunned on the spot. I complained immediately, but the front desk said that it was our hotel's routine policy to lock the minibar and knock on the door three times to enter the room. At that time I really thought... Rosewood, you have to think about the routine arrogance of your local employees. I know there is a Cleveland hospital next to you. You may have enough customers, and the environment next to it is also good. The restaurant downstairs in Rosewood Beijing has treated us well several times. I don’t know that these hotels with Hong Kong background are more unpleasant than hotels with Western background abroad. Why? Just ask the tall male employee who checked you in that day... Ctrip has tried its best to handle the complaint. Is it possible that Ctrip’s booking price is more suitable than other OTAs? I don't know, I think Rosewood shouldn't be like this. Then I don't know why. There are not many Rosewood hotels in the world. If there is one in Abu Dhabi, give it a try and you won’t do it next time. There is a Chinese restaurant downstairs called Dai pai dong food stall. It is a hotel-related restaurant with a dragon at the door. To understand this name, I don’t understand Chinese culture... Rosewood does not feel like it is a serious business, or it is not interested in high-end products. There are misunderstandings about Chinese food… I found a Lebanese restaurant, Almayass, downstairs, as shown in the picture. It was very good, and it was full of locals who came out to eat at night. After a tiring day of visiting, my wife went to Rosewood and fell asleep. I went to eat, and something happened in the hotel room...