Hotels Near Plaza Principal - Acanceh in Acanceh

Gamma is rated a 4 Star, it may be a 4 Star in Merida, but it would be a 2 Star in Cancun. I couldn't get a soda at 6 am because the kitchen is closed until 7. Food is served 7 to 10, 12 to 3 and 6 to 9 pm and there is nothing in between. There is no refrigerator in the rooms, on the 3 rd or 4th use, there was rusty water from the sink, I didn't ask, but I don't recall seeing an ice machine. If you like a soft bed this is the place, we were on the 7th floor with 2 queen beds and a view of the city, there was nothing spectacular about the room, but it was clean and comfortable with ample hot water for a nice shower. One of the dining room waiters told me I was drinking too fast when I ordered another round for my self and my Wife. We had been on a bus for 5 hours after being evacuated during Hurricane Delta last week. The Guys at the front entrance outside were friendly and very helpful in answering questions about local attractions and shopping. We were sent to this property by our hotel in Cancun during Hurricane Delta, per the local Governor, all alcohol was banned, not the hotels fault, but something to consider if you are traveling during this season.

Very good, I recommend it very much, great service and friendliness

I stayed at this hotel at the beginning and end of my trip to Progreso, February 28th and March 30th, as I was arriving late and departing early. Both of my rooms were impeccably clean, the amenities were provided and well stocked with towels. The closets are huge and contain an iron and a safe large enough for a laptop. Upon my first check-in I was advised the hours of the restaurant and was politely asked that if I was planning on bringing in food or alcohol from outside to please consume it in my room and not in the restaurant. This is not an unreasonable request, one would not walk into a hotel restaurant at home and sit down with a pizza and six pack. I had a comfortable night's rest and a delicious breakfast at the restaurant in the morning. Check out was noon and my ride was not arriving until 2:30 so they kindly stored my luggage and I enjoyed sitting by the pool while I waited. My second visit was for my return flight, I checked in just after 3:00 and was offered a wake up call and arrangement of a taxi to take me to the airport. I spent my last day of vacation enjoying a late lunch/early supper and a couple of cold beverages poolside before heading to my room to turn in early. My wake up call came precisely @4:00 and my taxi was there @5:00 as requested. I would definitely return to this hotel and would recommend it, the staff are outstanding, the hotel is spotless and the restaurant food and service are fabulous. Masks were required at all times in public areas, unless you were eating or drinking, this policy was adhered to by all staff and guests.

This was my second time staying here. On this trip, I needed a very early check in and as a globalist, they made my room available super early which I appreciated after my red eye. Breakfast and the property are really nice. Lots of construction as they are redoing a large part of the hotel. Pool area is mediocre. Staff is great. Regular rooms are mediocre but the suites (which I stayed in on a previous trip) are amazing! Hotel location is decent depending what you want to do. Overall had a great stay.

Just spent 2 nights here but found the hotel to be well connected with free parking, shopping and restaurants; what else do you need? It is actually connected to a shopping center that has a Walmart. We ate at two of the three restaurants located in the mall and found others that we tried as well. Nice décor and good size comfortable rooms. Hope to return one day.