The Grand Palace Hotel

The Grand Palace Hotel Reviews

The Grand Palace Hotel

Guinea Conakry St, Addis Ababa, 5710, EthiopiaView hotel details
The Grand Palace Hotel
The Grand Palace HotelThe Grand Palace HotelThe Grand Palace Hotel
Check available rooms for your travel dates
We Price Match

Guest Reviews of The Grand Palace Hotel

7.2/10
73 reviews
Verified reviews
Location7.2
Amenities7.1
Service7.3
Cleanliness7.1
Filter by:
Sort by:
All reviews(73)
Positive reviews(45)
Negative reviews(4)
Guest User
Standard Room
Stayed in Sep 2025
Solo traveler
1 reviews
8.5/10
Very good
Posted on Jan 9, 2026
A comfortable and safe place for people who come to the city first time. With affordable price and helpful services. But there are some mosquitoes inside.And the check in time is late than 14:00pm unless you pay more which means you have to wait for a long time if you arrive in the morning.
Guest User
Standard Room
Stayed in Sep 2025
Solo traveler
1 reviews
4.0/10
Posted on Nov 29, 2025
Thier are inside the room is Mosquitoes
leimianhong
Standard Room
Stayed in Feb 2026
Solo traveler
1 reviews
3.0/10
Posted on Apr 4, 2026
The room layout is unreasonable. The toilet is too close to the wall, making it feel like you're facing the wall in repentance when you defecate. The towels are old and look unclean. There are no toiletries, and you can't even get into the shower. No refund for cancellations.
Original textTranslated by Google
Guest User
Standard Room
Stayed in Oct 2024
Business traveler
2 reviews
7.0/10
Posted on Feb 7, 2025
Remember that the hotel actually has standard rooms, but they are not listed on Ctrip; and two men are not allowed to stay in one room 😂
Original textTranslated by Google
Guest User
Standard Room
Stayed in Dec 2023
Solo traveler
11 reviews
8.5/10
Very good
Posted on Jan 3, 2024
I thought the room had enough facilities for the price. I think the cleanliness was high, but only lukewarm water came out. I couldn't find a hair dryer. It's cheap, so it's reasonable, but I doubt it's a five-star hotel. I used the gym, sauna and massage. The gym was noisy. Sauna was good. The massage room was next to the gym and was so noisy that I couldn't relax. The restaurant was insanely delicious.
Original textTranslated by Google
Katharine Lai
Standard Room
Stayed in Oct 2023
Business traveler
8 reviews
9.5/10
Amazing
Posted on Dec 26, 2023
The hotel staff were very helpful and took us to apply for a bank card, but the network was a bit slow.
Original textTranslated by Google
Guest User
Standard Room
Stayed in Sep 2023
Business traveler
20 reviews
2.0/10
Posted on Oct 19, 2023
It's not a five-star standard at all, especially the bed sheets, there's no way to rate it.
Original textTranslated by Google
Guest User
Stayed in Jun 2026
Other
10/10
Outstanding
Posted on Jul 14, 2026
Everything was perfect from the moment we landed until we left. It has all the amazing amenities. We would not wanna leave this place. Everyday morning breakfast was 10/10. Every worker was all smiles. And it was walkable to everything
Guest User
Stayed in Jun 2026
Other
10/10
Outstanding
Posted on Jul 1, 2026
Daniel and the staff were all really lovely and helpful especially at breakfast! The sauna and gym was really good and well equipped. The location seems quite far from a lot and you need a taxi but other than that it’s been great.
Guest User
Stayed in Jun 2026
Other
10/10
Outstanding
Posted on Jul 1, 2026
Daniel and all the staff, especially at breakfast have been great. Special breakfast staff mention must go to Habtamu Ashenafi who has been exceedingly attentive at breakfast and very charming. Things got sorted when we asked. The airport shuttle was a welcomed bonus. Location wise, it seems far from things but the hotel itself has been excellent. We even used the well equipped gym and sauna.
Go45144643005
Stayed in May 2026
Other
8.0/10
Very good
Posted on Jun 3, 2026
The staff were very kind and welcoming and breakfast was delicious. The bed was comfortable and the bathroom and bedroom were clean. Wifi connection was fast and reliable. Location was near major sights and good restaurants, and there is a small shop nearby where you can buy essentials if needed. It would be nice to have a proper table and chair in the room where I could have done some of my work, but this was not a very big issue -- I mainly worked from the bed or downstairs if I had a virtual meeting.
Guest User
Stayed in Apr 2026
Other
10/10
Outstanding
Posted on May 24, 2026
Stained Grand Palace Hotel in Ethiopia was great experience, Excellent Service we enjoyed staying in Grand Palace Hotel. Every staff member was a great experience Thank you for your service. Hopefully, we'll see you again.
Guest User
Stayed in Apr 2026
Other
10/10
Outstanding
Posted on May 8, 2026
I had an exceptional stay at this hotel with truly kind and attentive staff, from security to reception, breakfast, and housekeeping. Everyone was extremely helpful. Regarding the room, it was spacious, clean with a beautiful view of them at Addis. I highly recommend this charming hotel and thank you again to all the staff ! Bettina
Guest User
Stayed in Apr 2026
Other
10/10
Outstanding
Posted on May 8, 2026
In all, I've had the best experiences so far hospitality. The staff in your facility were the most amazing... especially the ones attending the breakfast table. Their services were topnotch. The location and cleanliness of your hotel and rooms are great. Please give a big kudos to your cleaners. They deserve great commendation. I can't itemise my experiences, but trust me that I did not get any negative vibe while at the Grand Palace hotels. Good job.
Relax59440283017
Stayed in Apr 2026
Other
8.0/10
Very good
Posted on May 7, 2026
We really enjoyed our stay in this hotel in a local neighborhood. It is not for people that want the Hyatt, Hilton, or Sheraton - it is people who want to feel the culture. We happened to be staying there on my husband’s birthday and they upgraded us to a suite and had a dessert with candle at breakfast. The staff is superb - kind, nice and very accommodating. The included transfer to the airport was a nice perk. Since the hotel is more local you need to expect that level of comfort. The AC was not working - I am not 100% sure they have any? While it was cooler outside due to the elevation - our room was stuffy. They gave us a fan to use to draw in air from the outside - it rattled so loud we could not use it at night. We had to ask for towels one night since they forgot - the carpet had several spots - but all of this did not diminish our wonderful stay. We would go back! Thank-you!