I rarely write bad reviews but our last stay was so unsatisfactory I wanted to warn potential guests this hotel is not being maintained at the same high standard as in the past. We have stayed at this hotel for years, at least 8 years and the change between this year and last was remarkable. First, the air conditioner made a racket that continued all night. The shower screamed so loud that I hoped whoever was next to us had not gone to bed; adjusting the temp/flow did not do anything except change the pitch. When I went to get into bed the carpet next the bed was soaked - I mean squishing wet not damp. I hoped it was water and not dog pee. There were only two towels for the 2 of us so we did not have an extra to put on the floor. Only two towels - really? There was a black stain on the coverlet. There were two packs of coffee in the room- nothing else. Not creamer, stirrers, sugar, nothing. In the morning I thought about taking a quick swim and glad I checked it out because there was only a dirty puddle in the bottom of the pool. The pool has always been open by now in the past. I advised the staff in the morning of the issues and all I got was a 'thank you", no apology, no price adjus**ent, not even an offer of extra points. My brother stayed in a room down the hall and he said his room was also unsatisfactory. With tax AND AAA discount this room was almost $200.00 a night, we certainly expected more for that price! Do not stay here - it is not the same hotel.