CNic Gemini Hotel

That was a real pleasure to come back to this hotel :) Great personnel - attentive, caring and sincerely friendly. Big clean rooms, great choice of the deliciouse food, close to the sea - all you need at holidays! Hopefully, will come back next year again ;)

We recently stayed at this hotel and had a truly awful experience. From the moment we arrived ! There was no WiFi, and none of the power sockets in my room worked. The kettle was broken, the flush was broken and the shower head was also damaged. To make matters worse, there was no shower curtain, which is a major safety issue due to the wet floors. The staff were extremely rude and unhelpful, with only one person at reception able to speak English. The TV in my room was hanging off the wall with wires exposed, creating a hazardous environment. If you want to iron your clothes, there is only one iron available for the entire hotel, and they chase you to return it immediately. When I asked to speak to the manager to complain about these issues and the lack of technical support for the WiFi, I was told that they were too busy to speak with me. I have traveled extensively and have never encountered such a poorly managed hotel. Avoid this place at all costs!

Best hotel I’ve stayed at! All the staff are lovely and are so easy to communicate with all have great English. Ivan, the entertainer, was brilliant formed a great bond with him and was more than happy to ensure all of his guests were happy and satisfied, he definitely made the atmosphere feel more homely. Will be sad to be leaving him. Defiantly will consider coming back next year. The hotel rooms were clean and come equipped with a kettle and hair dryer, cleaners were also so respectful and would always know I before asking if we wanted room service. Front of house were also always willing to answer any questions we had and never complained about anything! Loved this hotel overall and cannot recommend enough :)

Overall our stay was fine and we’ve had a lovely time. We arrived and were told that we couldn’t have any dinner as the restaurant was closed at 9.30 pm- even though we had booked breakfast and dinner for our stay. There was absolutely no flexibility with this so if your plane and transfer gets you in later than 9.30pm you need to plan ahead. All the nearby restaurants were closed too! Our first 2 rooms didn’t have working air conditioning but we did end up in a room the following day which had air conditioning which worked so that was good. The pool isn’t big enough for the hotel but I got the impression that most people go to the beach anyway. The internet only works in the reception area which may be an issue if you have teenage children. The food is satisfactory to good. The hotel is in a lovely part of Corfu so we enjoyed our stay mainly because of this. The beach is lovely and there is a bar with sun beds as soon as you walk on which are free if you buy drinks from the bar. The food is delicious in there, as were other meals we had whilst out and about. There is a general feel in the hotel, mainly created by unsmiling staff working there which lets it down. The staff in the restaurant are particularly sullen. The staff on reception aren’t smiley but were helpful.