Guest User
November 7, 2023
The hotel was well located and the room spacious and well furnished. All parts of the hotel were kept extremely clean. Service was good, particularly at reception. The restaurant was good but not outstanding - the breakfasts were probably the best and I particularly liked the crystallised fruit which was an unusual touch. There was a bunch of roses in a vase in our room when we arrived, which were appreciated - but not only that, they were replaced twice during our stay. 2 slightly negative comments: (1) Bedroom slippers were provided in the room, which was great, but the cleaning staff changed them - and presumably threw the old ones away - about every 3 days which seemed very wasteful. (2) The transfer on our outward journey was very slow, taking 1 and a half hours with detours to Sissi and Agios Nicolaos before finally arriving at Elounda. At 10pm this was not welcome (the operator was Jet2). We were not the only ones who paid for a taxi for our return to the airport. Some reviews have commented that the hotel is a bit tired, which is unfair and gives the wrong impression. It is true that some fittings - eg showers - are probably due for replacement, but the overall impression is bright and modern.