Lazart Hotel, Trademark Collection by Wyndham

Excellent business hotel Very spacious rooms Very friendly staff Everything was nice I would really recommend this hotel to everyone for a stop over at Thessaloniki Thank you very much for the lovely welcome everyone Also museums are around and a lovely cafe

This hotel was very comfortable. The staff was always courteous and helpful. Our room had enough space for all of our belongings. Swimming pool is beautiful. Some of the people we were with used the pool and liked it very much. We ate breakfast and dinner here. The food was quite good.

Good points: Staff were all exceptional - everyone was lovely and helpful and extremely patient. We particularly liked how Nicoletta treated us throughout our stay. All staff were so kind and friendly. Early check in - we were so grateful at being allowed to check in early and to be given water and tea while waiting for a room. Late check out - we were very happy to be allowed to check out at 13:05 (Anastasia gave us an extra 5 minutes!). Rooms: Size was really good and kept very clean. Developmental points: Breakfast: we found the food didn't have any variation throughout our stay and the quality of it wasn't what we had expected for a 5 star hotel - we were really disappointed. My daughter would only eat white bread (if it was available) so we'd resort to visiting another cafe for breakfast later in the morning. Rooms: Although the size of rooms was great, the rooms were very tired and in no way represented a 5-star stay. Shower room was unsatisfactory (difficult to get hot water, for example), soundproofing was poor, despite asking 3 times, room lighting was only partially fixed. Noise: On the first night, we really struggled to sleep due to poor soundproofing due to the room being connecting to another room. Thankfully Anastasia addressed this and we moved to another room which was a little better. Late check out: We would have been more appreciative for a later check out or at least adequate facilities to allow a shower etc - the outdoor shower doesn't work properly and is not 5 star standard for guests to use while changing. So, overall, I was disappointed with the stay, although happy to meet some lovely people who work there.

Very good hotel with friendly staff. Evening meal and buffet breakfast not as good as similar standard hotels. Disappointed at lack of tea making facilities in the room.

Everything was fine the staff were all very very friendly and helpful. The only problem is the shower, it is totally ridiculous and impossible to wash yourself. I don’t understand the logic in the brain of the person that designed such a shower nozzle.

The hotel is wonderful. The rooms are spacious and well-isolated. The only weak areas are the windows; sometimes it is noisy outside, which may be heard in the apartments. The cleanliness of the motel is satisfactory. The staff is courteous and helpful, and I believe the hotel is developing. Breakfast is varied, and while some of the cuisine is of high quality, not all is. I have been at this hotel in recent years (except in 2000, when it was closed during the summer), and it is now slightly better than in previous years. The price was quite decent for a five-star hotel, and I believe it is reasonable for the price.