Bella Beach Hotel

Everything was good and all inclusive as written. The restaurant manager Donia and their staff were/are extremely helpful, polite, fantastic and also went out of the way to arrange the birthday celebration of our friend. Will definitely book again. Thank you.

Very polite staff and helpful, clean hotel attentive staff, would definitely recommend and will be coming back again.

We stayed at Bella Beach for a week during the first week of June and came away with mixed feelings. Starting with the positives, the staff were genuinely fantastic throughout our stay – always friendly, welcoming and happy to help. The rooms were lovely, clean and comfortable, and the beds were some of the comfiest we’ve slept in on holiday. The location is also excellent, right on the beach and perfectly situated for a relaxing getaway. The food was good overall with plenty of choice, although after a week it did start to feel a little repetitive. The drinks were enjoyable and definitely not lacking in strength, but being mostly pre-mixed cocktails, they didn’t quite deliver the premium experience you’d expect from a hotel advertising itself as 5-star. A special mention has to go to the wine bar, which was easily one of the highlights of the hotel. Manos was brilliant and made every visit a pleasure. Unfortunately, there were a few things that stopped this being a true 5-star experience for us. The hotel is flanked by two luxury 5-star resorts, which unfortunately highlights Bella Beach’s shortcomings. In our opinion, it’s a pleasant 3-star hotel rather than a genuine 5-star property. The coffee was another disappointment. The hotel serves machine coffee throughout, which was absolutely awful. For a country with such a fantastic coffee culture, it felt like a missed opportunity. Thankfully, there are some lovely places nearby if you’re willing to venture out for a proper coffee. We spent much of the week searching for a Freddo Cappuccino – which in Greece should be considered a national treasure! One thing prospective British visitors should be aware of is the atmosphere. The hotel was overwhelmingly geared towards German guests, to the point where we genuinely felt like outsiders at times. This isn’t a criticism of German tourists themselves, but the overall vibe felt very insular and lacked the warm, sociable holiday atmosphere that many British couples and families may be used to. We found it difficult to strike up conversations or feel part of the wider hotel environment, and there were occasions where we felt uncomfortable simply for making an effort to dress nicely in the evenings. If you’re looking for a lively, welcoming atmosphere with a mix of nationalities, Bella Beach may not be the best fit. If you’re planning to spend your days on the beach, be prepared for an early alarm. Sunbeds were being claimed from around 6am, and finding a good spot later in the morning was almost impossible. Overall, Bella Beach has some great strengths: wonderful staff, comfortable rooms, a perfect location and a fantastic wine bar. However, it falls well short of the 5-star standard it advertises. Expect fairly quiet evenings, with little happening after 10pm unless you head elsewhere. Likewise, if you enjoy dressing up for dinner and soaking up a vibrant holiday atmosphere, you may find yourself feeling a little out of place. The staff deserve

Has potential - just returned from a weeks holiday at Bella Beach. We booked it last minute - I emailed the hotel in advance to see if we could upgrade to a room with a private pool - but they said there weren’t any available We arrived at the hotel with another family who were upgraded to a 2 bedroom with a private pool - I was gutted!! Our room wasn’t ready so we had to wait for about 30 mins - not a great start We were eventually taken to the room. The room itself was better than it looked on the internet, and as a bonus we had 2 bathrooms- but hardly any storage! The room was for 2 adults and 2 teenagers - there was 1 wardrobe, with 2 drawers in it, and just 2 drawers in each bedroom! It was so bad we had to live out of our suitcases - not good for a 4 star hotel!!!! The showers were bad in both rooms - the one with the cubicle- the door didn’t shut so the floor was covered in water, and in the one with the bath, the shower screen had a gap between the screen and the wall so again the room just flooded. We reported the issue but no one cared! The buffet was good, wide selection and freshly cooked section, also loads of salad We sat outside the first night in a court yard area - but it was full of cats! If you don’t like cats - this is not the resort or hotel for you- the place is teeming with them! It was awful - we sat inside all the other nights We went to the 2 a la carte restaurants which were ok but at the sea food one - the stray cats were literally patrolling the restaurant and one tried to climb onto my chair !!!!! We couldn’t wait to leave The pool is lovely as is the beach but the grounds are really shabby - not well maintained and the beach bar area was really poor There’s a lovely promenade running along the beach, with lots of shops and some restaurants. We ate out twice in the evenings which broke up the all inclusive The staff were the best thing about this hotel- really helpful and friendly Overall we had a good holiday, and it has bags of potential.

Hotel was amazing. Food the best we ever had at all inclusive, staff was nice, hepfull when we needed. Location at the beach. See was clean. Everything was perfect!

Just back from a week at Bella Beach for a family holiday. It's good, but not great. Bella Beach is a smaller hotel by comparative standards, so there's pro's and cons to that depending on what you're looking for. Even in half term week it didn't feel too busy whereas some of the neighbouring hotels looked packed in like sardines. We could always get a lounger by the pool, albeit we're early-ish risers, could always get a table for a meal no problem and the pool never felt busy. Generally it was pretty quiet, aside kids playing and the daily aquagym session. The staff were great, all very friendly and helpful. We needed to move a room as it had got lost between the travel agent and hotel we wanted adjoining rooms with our children and that was sorted without a problem first morning. The restaurant staff were very good. Overall the food was very good with plenty of variety each day and an ever changing choice daily. Perhaps not as much variety as some I've stayed out, but that's been picky really. The bathroom scales confirm we ate well. If I have one criticism of the dining, it's the lack of ability to really eat outside. You can east outside at the pool snack bar, but the main restaurant (aside a small courtyard with no shade) is basically indoors. A shame really for when you're abroad in good weather. The rooms were clean and comfortable and cleaned each day. They do what they need to, you're not there to spend all day in them! It's a bit dull in the evenings. Due to being a smaller hotel there's not much going on after dinner. Couple of mini disco's that are less engaging for anyone over the age of 4, a quiz one night, there was some sort of show in the pool, but not very thrilling. Personally I'm happy to have a drink and an early night on holiday, but if you want more entertainment, this isn't it. Lastly, I thought it a bit odd for an all inclusive holiday they would charge you after 11pm for drinks and my wife was a bit miffed there was no prosecco although the drinks generally were fine. This is rated as a 5 star hotel. This rating system is a bit pointless really on an international level (probably needs to be 1-10), but even along the north Crete coast I've stayed at better 5 star hotels. I'd give this a 4 star rating personally. All in all a good holiday and hotel, but not a great one.

Myself and my partner came here for a relaxing getaway and it did not disappoint! The location is brilliant, quiet area which is perfect for those who enjoy the peace and only a 10 minute taxi into Hersonissos. The room was cleaned nearly everyday with fresh towels and clean bedding. The staff are amazing and welcoming and can’t do enough to accommodate your stay. We also used the spa facilities which were fabulous and very relaxing. The food was always 10/10 and had different things every meal time. The pool bar, the hotel bar and the wine bar were also all amazing. We can’t wait to return!!