1. We checked in later than the mentioned time for check-in, yet our rooms were either not vacant or not ready, we waited 30 min for our check-in 2. There was no water in our bathroom( we booked 3 rooms, 2 of them dint had water ) for our entire stay, even after being told, they didn't hear it and they repaired it when we were checking out, they came 5-6 times to tell us to check out when we couldn't even shower because of no - water 3. Staff was rude, we asked for an extra towel, but they refused, and they dint even have a kettle 4. 1 of our rooms was garden facing ( which was some shabby park ) that room had a balcony ( from where u can directly see our bedroom and hear what we are talking or doing ) that balcony was accessible from outside the room ( which is a shared hall. I asked their staff ***y times to lock it, yet they dint even responded 5. Slow service, food tasted good (was expensive ) but the service is very slow we ordered parathas, had to call them 2-3 times for it, and even the butter jam was given to us after 30-40minutes ( it was just toasted bread with a 2 rupee packet of small jam )