Sumaq Machu Picchu Hotel

My wife and I returned to CA yesterday, having checked out from SUMAQ the day before, and I wanted to write this review while our stay is fresh in my mind. Aguas Calientes is an amazing little town at the base of Machu Picchu and SUMAQ has got to be the best hotel in town. Before our stay began we were already treated with friendliness, graciousness, and hospitality. Jean Pierre there was super friendly and attentive and arranged for a personal tour with a guide and shaman to Machu Picchu for my wife and I (which was amazing!). He also arranged for our travel from and to Ollantaytambo. I wish I knew the names of all employees there because they are all so wonderful, but the only other name I got was Faustino in the restaurant who was also wonderful. The lobby and bar are immediately impressive as soon as you walk in from the street. Check in was quick and we were shortly in our room. Our room was large and beautiful and, despite being right on the road, was quiet from road noise; vehicles don't really travel there at night, but you will hear them during the daytime. The sound of the Urubamba River was exceptional, right across the road, and very soothing. There is a hotel at the top of the mountain and right next to Machu Picchu but we were so glad to have stayed at SUMAQ. It offers you so much more flexibility, the absence of tourists up there, and so close to the markets, restaurants, square, and train station. It has a beautiful view of the river and mountains, and a short walk down the road from the hotel will give you views of Machu Picchu up on the mountain. The food and service were all top-notch and we would not hesitate to stay at this wonderful hotel again and again.

We enjoyed our stay so much. From the front desk to the concierge, housekeeper to the bartenders were nothing but first class service. We had a spectacular time. We even managed to squeeze in a massage and a facial during our short 24 hour stay.

When you think first class, think Sumaq. The setting on the river is picturesque, the restaurant and food is excellent, and the service was perfect in every way, and perfect access to Machu Picchu. The front desk personnel, Alexia made sure our bags arrived at train station for our planned departure as we were hiking Machu Picchu.

My boyfriend and I had an amazing couples massage after a long day in Machu Picchu. Sadith and Milagros were heavenly sent. The deep massage was euphoric and truly an out of body experience. My boyfriend even fell asleep during the Swedish/relaxing massage which is unheard of to his standards. We are extremely grateful to Sumac and the Spa Staff for the experience. From the preparation of the pre personal jacuzzi to the cold showers combo everything is truly impeccable and beyond.

Had the most wonderful experience with Rodrigo on our guided Machu Picchu tour. He was extremely patient and helped us understand the significance of the historical site. He was fluent in communication and took great photos. Highly recommended.

Wonderful stay Great staff Amazing food Chef is 1st class. Lots of first class food. Wait staff are fast and attentive Larry the bartender makes the best pisco sour Great rooms. The whole hotel is spotless A smooth fast check out done by Alexia