Hotels Near Warung Novi in Air Hitam

I stayed there for 3D 2N (29-31 August 2019) for my business trip because the event was held in the hotel. For the first night was okay, everything smooth, the room was clean and smelled good. But the tragedy happened on the 2nd day evening when I back to my room after the event finished. All my belongings were gone. My toiletries, bag, clothes (hang in the wardrobe), sandals have gone WITHOUT any confirmation. I knew that there was a miscommunication between the committee and the hotel staff about my stay, but that's not appropriate to take all the guest's stuff without any confirmation. When all the guest's stuff still there (clothes in the wardrobe, sandals, and personal toiletries), the housekeeping staff should've thought that the guest is not yet checked out, and need to confirm with reception desk whether the guest would check out that day or not. All my stuff were recklessly pulling in to my bag. That was so bad, you know! Location: Location quite strategies. Located just next to Mall, where you can find food, stuff (like clothes & sandals & shoes in Matahari department store) and your daily needs at Hypermarket.

Comfortable, clean, okay facilities. Overall it's okay.......................

This is an older property but very well maintained and has a very substantial and classy feel. My room was large and well furnished with hardwood furniture and a comfortable bed. The air conditioning worked very well. The lobby is a very comfortable and elegant area to relax in. The breakfast buffet was very good. It is walking distance to all of the places to visit in central Samarinda. There is a nice looking pool but I didn't have time to use it. The only problem I had was that there were mosquitos in the room and I had to ask the front desk to send someone to spray for them. Later, there were more mosquitos and I had to ask them to spray again. The staff was very nice and professional.

Good hotel 1 Night in Horison Samarinda City. Small Hotel but really Good. Clean Room and bath Room. Like this hotel Im at 707 Room. King size Room no smoking. Like sitution At near hotel Holland Bakery. Very humble this resepsionis in Horisson Hotel.

This hotel has not been working with OYO since September 2019, but its review is only available so I review here yes. This hotel has a bad review, I didn't dare to stay long, so I tried 2 nights 1 Feb 2020 because the reviews everywhere were pretty bad. I stayed in room 8607 (floor 6 room number 7, after 2 nights I extended to 5 nights (check out tgl 21) because the place is quite good and the sheets were replaced for used beds (I chose twins bed and one was not used). For the room, many say the little room, the little ones called twin beds close by (maybe), the bed between 50cm, the distance from the bed to the tv is about 2m more. For the bathroom, there is a shampo and liquid soap one place full (if OYO provides limited), the bathroom room is large. For hot water many say no, this hot water must wait about 1 after that the water must keep hot. The room didn't provide a bottled water (it seems that the whole hotel in Samarinda was like that because the government's juice cuts plastic), and the compensation was a gallon water in the hotel hallway. Breakfast is provided on the 2nd floor, if you do not order a room with breakfast, you can add 70 thousand per person (it is better to buy food outside if you don't buy a room with breakfast). Around the hotel there are many places to eat such as Gudeg, Bunny, Ketobak, Tek, Chicken Peel, Bakso and Soto, Steak & Ice Cream, AyCE, etc. His receptionists are a lot saying sombong, judes, unfriendly. As I see, first, it's not friendly if you don't stay there and just ask for the price - second, when I wanted to check in, the guards 2 ladies in a hat (it's just a characteristic), both the receptionists are very nice and very friendly, For 3 days they take care of the receptionist always greet (even you don't look at the front desk)- third, the receptionist on the fourth day changed, the woman was a little bigger than the previous receptionist, well this receptionist was a different one, really not a hello and less good faces shown (no smile), check out time is also the same as this receptionist, so the last impression is less good. To check in check out is a bit long, but taken positively, they are providing a good room for us. There are pool facilities and relaxing places on the rooftop. Pool water is cleanly maintained.

Strategic location, lots of food or food places

The hotel is located only about 200 m from Samarinda Central Plaza (mall) so it is easy to find food or to supermarkets. But the facilities of this hotel are very disappointing. This 6 floor hotel has only 1 elevator, so guests have to wait a long enough to get on the elevator. Also, the toilet in the room is tilted facing the wall (only about 15 cm from the wall) - see the attached photos. For the size of a normal person, I can't sit in the toilet because my feet stoop to the wall! I stayed in this hotel for two nights, on the second day, my room key was not able to open the room, so I had to go down again to the lobby to ask my keys to reprogram, and have to wait for the elevator again (long) to be able to get to the room. This place is not recommended!

It was an amazing sales staff I ever met named Mr Atta. He is very friendly, competent and polite. He gave me a very good information details about the meeting room and the facilities completely. The services is very fast, I asked for foods and drinks for my coffee break time they served it very fast without made me wait for it. Mr Atta really made me satisfied with his works. See you again Mr Atta when I come back to Samarinda I'll definitely booked meeting room at Swisbel Samarinda.

The hotel is very clean, but it's too far from the airport, the traffic jam is severe, and it's not convenient to eat, but there is a McDonald's next to it, so you won't be hungry.

A big modern hotel in Samarinda. The location is a bit far from the city centre (20 mins driving while the traffic low and 30-35 mins in the rush hour). Although it’s located just above the Big Mall, the hotel has poor accessibility, especially for pedestrians and online food couriers because they have to go through the car ramp to get into the hotel’s front door! The room is modern, clean, and have great amenities. But, the noise from outside the room could be heard easily since it has poor soundproofing. When i checked in, it took more than one hour since i have to lined up into the queue and the process itself took a long time. It was the longest time i spend for check in! The queue is only five person in front of me and they opened all the check in counters.